11/19/2025
Some very helpful tips from our friends at our Berea office!
At Benchmark Family Services, our mission is to ensure every child placed in our care experiences an environment of safety, stability, and deep respect. The journey of healing from trauma begins the moment a child feels truly seen and valued, and one of the most powerful tools we have is our language.
With our next communication tip, we want to emphasize the critical importance of eliminating degrading language from our homes and interactions.
The Impact of Language on Trauma-Informed Care
For children in foster care, words carry a disproportionate weight. Language that labels, shames, or diminishes a child's worth is not only ineffective discipline but actively re-traumatizes.
Shame Hinders Healing: Degrading labels (e.g., "bad," "lazy," "liar," "crazy") confirm a child's deepest fears about themselves and shut down their capacity to learn, regulate emotions, and trust.
Safety Through Consistency: Respectful language creates a predictable, emotionally safe environment that allows the child's nervous system to move out of survival mode and into a state where attachment and healing can occur.
A Focus on Behavior, Not Character
Our goal is always to teach and guide, not punish or degrade. We encourage all of our foster families to commit to a behavior-focused communication strategy:
Instead of Labeling the Child... Focus on the Behavior and Need...
"You are being so manipulative." "I hear that you need [attention/connection]. Let's find a time to talk about this."
"You're acting dramatic/stupid." "I can see you're struggling with this. What can we do to make it easier?"
"Why are you always messing up?" "Let's review the expectation for [chore/task] and try again."
"You're so selfish." "It looks like you need help sharing. How about we take turns with this?"
Key Principles for All Caregivers
Validate Feelings: Acknowledge the child's emotion first, even if you disagree with the behavior. ("I see you are angry," not "Don't be angry.")
Use 'I' Statements: Focus on the impact of the behavior on you or the environment, not a judgment of their character. ("I feel worried when..." or "I need the toys to be picked up now.")
Correct Privately: Address behavioral challenges one-on-one, away from others, to preserve their dignity and avoid public shame.