The Schwartz Center for Compassionate Healthcare

The Schwartz Center provides education, training and support to our community of hundreds of healthcare members in the U.S., Canada, Australia and New Zealand, supporting hundreds of thousands of healthcare professionals each year.

Tapping Into Patient Feedback to Optimize Compassionate CommunicationMeaningful communication is essential for compassio...
09/03/2025

Tapping Into Patient Feedback to Optimize Compassionate Communication

Meaningful communication is essential for compassionate care, and our patients may be our best teachers.

In this free webinar, Ann King, MA, former senior measurement scientist at the National Board of Medical Examiners, and Andrew White, MD, SFHM, professor of medicine at University of Washington and assistant chief clinical information officer for UW Medicine, will cover how to:
⭐ Apply evidence-based approaches to enhance communication between patients and their care teams.
⭐ Leverage emerging technologies to integrate direct patient feedback for improved dialogue.
⭐ Enrich communication during high-stakes interactions, including disclosure of adverse events

You will leave this program equipped with new insights to deepen how you connect with patients. Register here: https://lnkd.in/g-xwnZUk

Join us on July 23 for this free webinar: The Neuroscience of Compassion: Tools to Tap Into Its Power for Good with lead...
05/20/2025

Join us on July 23 for this free webinar: The Neuroscience of Compassion: Tools to Tap Into Its Power for Good with leading experts William Mobley, MD, PhD, Director, Sanford Institute for Empathy and Compassion; Lisa Eyler, PhD, Clinical Research Psychologist and Director, Center for Empathy and Compassion Training in Medical Education; Evonne Kaplan-Liss, MD, MPH, Director, Center for Compassionate Communication and Val (Valerie) Lantz-Gefroh, MFA, Director of Communication Education, Center for Compassionate Communication. Learn more and register here: https://www.theschwartzcenter.org/programs/compassion-in-action-webinars/

Join us for a free webinar to learn how grounding patient safety improvement efforts in compassion science benefits both...
04/08/2025

Join us for a free webinar to learn how grounding patient safety improvement efforts in compassion science benefits both patients and providers. Our panelists will share real-world successes and challenges in integrating trauma-informed approaches into patient safety, risk, and legal processes. You’ll learn practical strategies that you can bring to your own organization.

Learn from leading experts:

Michael Gustafson, MD, MBA – CEO, The Schwartz Center for Compassionate Healthcare and webinar host
Read Pierce, MD – Chief Quality, Safety and Transformation Officer, Denver Health
Maria Gonsalves Schimpf, MA, MT-BC – Worklife Well-being Leader, Boulder Community Health

Register here: https://www.theschwartzcenter.org/programs/compassion-in-action-webinars/

One week left to nominate a caregiver for the National Compassionate Caregivers of the Year Award! Nominations are open ...
03/07/2025

One week left to nominate a caregiver for the National Compassionate Caregivers of the Year Award! Nominations are open to all healthcare professionals who exemplify compassionate care - from clinicians and administrators to educators and allied health professionals who provide direct or indirect patient care. Learn more: theschwartzcenter.org/nccy

Registration is open for Compassion Cultivation Training © (CCT™) for Healthcare Workers. CCT is an 8-week virtual train...
03/06/2025

Registration is open for Compassion Cultivation Training © (CCT™) for Healthcare Workers. CCT is an 8-week virtual training course that integrates evidence-based meditation techniques, interactive discussions, and lectures. We are offering CCT exclusively for healthcare workers, creating a unique opportunity for participants to learn alongside colleagues who understand the demands and complexities of healthcare work. Learn more here: https://www.theschwartzcenter.org/cct/

Join us for this free webinar on March 14. A Decade of Schwartz Center Programming with Cincinnati Children’s: Positivel...
03/03/2025

Join us for this free webinar on March 14. A Decade of Schwartz Center Programming with Cincinnati Children’s: Positively Impacting Patients & Employees
Friday, March 14 | 3:00 – 4:00 PM ET
U.S. News and World Report has named Cincinnati Children's Hospital Medical Center one of the best pediatric hospitals in the U.S. for more than 15 years. Children’s has partnered with the Schwartz Center for 10 years to advance compassion for patients, care teams, and their healing relationships. Schwartz Center CEO Michael Gustafson, MD, MBA, will moderate a discussion with Anna Sheets, DNP, RN, NEA-BC, senior director of wellness, and Rachel Thienprayoon, MD, MSCS, chief clinical wellness officer. They will discuss how Schwartz Center programs have positively impacted employee well-being and patient care, detailing their implementation process, their plans for growth, and their positive outcomes. Attendees will have an opportunity to ask questions about their successes and challenges.
Register here: https://lnkd.in/dNz4u9zg

Nominate a caregiver today! The National Compassionate Caregivers of the Year Award is open to all healthcare profession...
02/03/2025

Nominate a caregiver today! The National Compassionate Caregivers of the Year Award is open to all healthcare professionals who exemplify compassionate care - from clinicians and administrators to educators and allied health professionals who provide direct or indirect patient care. Learn more: theschwartzcenter.org/nccy

Please join us for a special celebration of the 2024 National Compassionate Caregivers of the Year® Award recipients. As...
01/17/2025

Please join us for a special celebration of the 2024 National Compassionate Caregivers of the Year® Award recipients. As we mark the 25th anniversary of this distinguished recognition program, we celebrate healthcare professionals whose deep commitment to compassionate care has transformed countless lives. This group of remarkable honorees works tirelessly with our most vulnerable populations, bringing dignity and healing to patients facing spinal cord injuries, substance abuse disorders, end-of-life care, and homelessness, among many other challenging scenarios. Don’t miss this panel discussion moderated by Schwartz Center Chief Executive Officer Michael Gustafson, MD, MBA, where our recipients will share their powerful stories of connection, care, and human resilience.

The 2024 NCCY recipients are:

Erik Garcia, MD, Physician, University of Massachusetts Medical Center
Sylvia K. Parker, NP, Nurse Practitioner, Optum
Dinh H. To, MSW, LSW, Worker’s Compensation Care Manager, Shirley Ryan AbilityLab

Register here: https://www.theschwartzcenter.org/programs/compassion-in-action-webinars/

The looming national shortage of healthcare workers is not just a hypothetical scenario; it is a reality that we must ad...
12/31/2024

The looming national shortage of healthcare workers is not just a hypothetical scenario; it is a reality that we must address today. Burnout and constant exposure to stress, grief, and trauma are real threats that can diminish the ability of healthcare professionals to provide compassionate care, the very essence of their calling.

Your support has never been more critical. Please make a donation today. https://giving.theschwartzcenter.org/

Due to nursing shortages across the country, we adapted our in-person Schwartz Rounds program to a virtual format, enabl...
12/27/2024

Due to nursing shortages across the country, we adapted our in-person Schwartz Rounds program to a virtual format, enabling more nurses to participate and benefit from peer support. Virtual Schwartz Round sessions have become a sanctuary for nurses across the country, allowing them to share their stories and draw strength from others on their care teams. Your support helps us adapt our programs to the changing landscape of healthcare delivery today. Make a gift today: https://giving.theschwartzcenter.org/

66% of healthcare professionals are considering leaving their jobs due to stress and burnout. The impact on patient care...
12/19/2024

66% of healthcare professionals are considering leaving their jobs due to stress and burnout. The impact on patient care is troubling: less time with patients, more medical errors, less understanding of a patient’s needs, and less compassion for patient suffering.

At the Schwartz Center, we are countering this crisis by implementing programs with healthcare organizations that directly support the mental and emotional well-being of these vital caregivers. Your contributions make this possible. Donate today: giving.theschwartzcenter.org

Address

399 Revolution Drive, Suite 679
Somerville, MA
02145

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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