02/23/2026
Hi everyone,
I wanted to take a moment to share a quick clarification around communication and business hours.
I keep a separate business phone for Bodywork by Hannah Thurston, and while I welcome and encourage texting for appointment-related communication, I intentionally put that phone away outside of business hours. This allows me to protect personal and family time and to be fully present and regulated when I’m in session with clients.
All business communication is housed on this device — including calls, text messages, voicemails, Instagram DMs, Facebook messages, and business app notifications. I do not have business notifications connected to my personal phone.
As a small business owner, much of my work happens behind the scenes — charting, treatment planning, continuing education, scheduling, and administrative tasks — and setting clear communication windows helps me care for both my clients and myself sustainably.
My standard communication hours are: Monday–Friday | 9am–4pm
While there are times I may be able to respond outside of business hours, this isn’t always possible, particularly in the evenings, on weekends, or when I’m out of town. Messages sent outside of business hours are reviewed and responded to during the next business day.
Thank you for your understanding, patience, and respect for these boundaries. They allow me to continue offering thoughtful, high-quality, preventative-focused care to every client I work with.
Warmly,
Hannah T 🤍
BWbyHT