Pharmacy Leadership and Education Institute - PLEI

05/27/2026

Your best team members may not be the most obvious ones. Adam Grant's research on "hidden potential" flips the script on how we identify talent — and it has huge implications for pharmacy leaders who are building teams in environments with high turnover and chronic understaffing. Key idea: Stop looking for people with the most talent. Start looking for people with the most coachability. Who on your team has hidden potential you haven't fully invested in yet? Watch the YouTube video here:

1.8K likes, 35 comments. "Adam Grant | Hidden Potential: The Science of Achieving Greater Things | Talks at Google"

05/26/2026

Most leaders are trained to have answers. But the ones who thrive in complexity are the ones willing to say: "I might be wrong about this." Changing your mind isn't weakness. In a field that's evolving as fast as pharmacy, it's a survival skill. The leaders your team trusts most aren't the ones who never waver, they're the ones who update their thinking based on new evidence, and are honest about it.

05/25/2026

Today is for remembering. The men and women we honor on Memorial Day understood something every true leader knows — that service means putting something greater than yourself first, even when it costs you. In pharmacy, we serve. We show up. We care for people on their hardest days. It's a calling, not a job. Today, we're grateful for those who answered a far greater call. Honor their memory by how you lead today and every day.

05/22/2026

The most effective leaders aren't always the loudest voices in the room. Some of the greatest leaders work quietly — removing obstacles, developing their people, staying in the background while their team shines. When your team is able to say "we figured it out ourselves," you've done something powerful. Do you lead visibly or quietly? Which do you think is harder?

05/21/2026

Intensity is easy to find. Scroll through any leadership feed and you'll see it through bold declarations, big visions, dramatic turnarounds. But consistency? That's the real differentiator. The leader who shows up the same way on a hard Monday as they do on a great Friday. The one whose team always knows what to expect. Your team doesn't need a superhero. They need someone they can count on.

05/20/2026

Leadership looks very different from the job description. Most leaders were hired to manage operations. But what the job actually requires is something much harder and much more human. The real work of leadership is not found on a checklist. It is built in the quiet moments, the hard conversations, and the choices no one else sees. Sometimes leadership feels heavier than you expected, but it probably means you are doing it right.

05/19/2026

Burnout in pharmacy isn't coming — it's already here. A 2025 study found burnout levels among pharmacy staff are significant and rising, with one of the biggest drivers being a perceived disconnect between frontline staff and leadership decision-makers. That's not a staffing problem. That's a leadership problem we can actually fix.

3 things this research says leaders can do today:
🔹 Create real feedback loops — not just suggestion boxes
🔹 Make recognition specific and consistent
🔹 Stop making decisions about your team without your team

Read the full article here: https://pmc.ncbi.nlm.nih.gov/articles/PMC11607704/

05/18/2026

There's a difference between performing leadership and actually practicing it. Performing: talking about your vision in every meeting.
Practicing: staying after a hard shift to ask your tech how they're doing. Here are 4 small daily habits that separate leaders who are present from leaders who are just visible. Can you commit to one or two of these this week?

05/15/2026

Pharmacy leaders are often trained to project confidence — and that's important. But the best ones pair that confidence with genuine humility. They stay curious. They give credit. They sit with their team instead of above them. Humility doesn't mean you doubt yourself. It means you're secure enough to not need the spotlight.

05/14/2026

Recognition doesn't have to be a big production. In fact, the most meaningful recognition is usually the smallest — said at the right moment, to the right person, in the right way.

05/13/2026

Great leadership often starts before the workday begins. The habits we build in quiet moments shape how we show up for others. Consistency creates confidence. Watch this brief reel from Mel Robbins and reflect on "what is one habit that helps you lead better"?
https://www.instagram.com/reels/DExYntDIPy6/