10/27/2025
With the new policy officially set in stone, this month’s transition has actually gone pretty smoothly! 🙌 I’ll be honest — I still feel a little awkward when asking for cards to be placed on file or explaining cancellation/reschedule fees… but I’m doing it (with a little lump in my throat 😂).
Here’s a quick reminder of how the new policy works:
✨ 48 hours notice is required to cancel or reschedule. This gives me time to hopefully fill that spot!
✨ Inside 48 hours: $20 fee
✨ Inside 24 hours: 50% of your service
✨ No-shows or same-day cancellations: Full price
I completely understand that life happens — kids get sick, babysitters cancel, cars break down, weather gets bad… it’s part of life! That’s why with proper communication and true emergencies (at my discretion), I will happily void the fee.
🩺 Examples of emergencies:
Car accident, sudden illness (you or your child), unsafe weather, or a medical emergency.
⚠️ Overuse of “sickness” will lead to charges though — that one tends to get abused a bit!
🚫 Non-emergencies include:
“I forgot,” “I lost track of time,” “I had another appointment,” or “my schedule ran over.” Those will still result in a charge.
I hold myself to the same standard — if I ever have to cancel late for a non-emergency, I’ll give you a discount at your next appointment for the inconvenience. This policy simply helps ensure that both of our time is respected and valued. 💛
Communication is key, and I’m always here to make sure we’re both treated fairly!
