09/19/2025
EMPLOYEE SPOTLIGHT: Pamela Irizarry
Nominated by:
Stephanie Serrano-Salva, Supervisor of Domestic Violence & Sexual Assault Programs
Sara Landaverde, Director of Survivor Advocacy & Outreach Programs
“Maturity comes not with age but with the acceptance of responsibility." - Edwin Louis Cole
At 19 years old, Pamela Irizarry is proof that age is nothing but a number. Measured, with quiet confidence and a big heart, Pam has left an indelible mark on her clients and colleagues, alike, in her short time at the YWCA.
Pam began at the YWCA as an intern in January 2025, before being hired as a Sexual Assault (SA) Counselor in March. Currently, a Forensic Psychology major at Bay Path University, Pam is working towards a certificate in Neuropsychology and a Cybersecurity minor. Additionally, she has a Seal of Biliteracy certification, and is a member of the Hispanic National Society, the National Honor Society, and the Maroon Key Society.
“As a SA counselor, I psycho-educate clients on PTSD, healthy and toxic relationships, self-esteem, as well as assist them in their healing process,” said Pam. “Because I am human and do not always have the answers, I make sure to provide resources to my clients for whatever they need.” Furthermore, Pam works as a medical advocate providing support at area hospitals to survivors who have been sexually assaulted. “I offer necessities such as clothing, hygiene supplies, and provide emotional support, as well as support to the SANE nurse (Sexual Assault Nurse Examiner),” she said.
“Pamela is someone who takes the time to truly get to know each person and always finds ways to make everyone feel comfortable and valued,” said Stephanie Serrano-Salva, Supervisor of Domestic Violence & Sexual Assault Programs. “As our youngest Sexual Assault Counselor, she brings remarkable creativity to her work, tailoring each session to meet the unique needs of her clients. Her ability to adapt and connect on a personal level is something I deeply admire and believe we can all learn from.”
Dubbing the YWCA as her “first big girl job,” Pam was motivated to apply for the SA Counselor position after observing support groups during her internship.
“There were a lot of people who needed assistance or someone to believe them,” she said. “I noticed that everyone at the YWCA was always cooperating with one another rather than working against each other. I always wanted to help people and be a part of a company with this type of work environment.”
“Pamela has a unique personality and sense of humor that brings a refreshing perspective to the team and agency, and she is a great asset to the Sexual Assault Counseling team,” said Sara Landaverde, Director of Survivor Advocacy & Outreach Programs. “She rises to the occasion every time an expectation or task is set for her and completes her tasks in a timely manner.”
Originally from Puerto Rico, Pam moved frequently but credits those experiences and the love of her family with shaping who she is today. “I know that not everyone can be helped,” she said. “But making a difference in the life of one person is far more valuable.”
“I have seen firsthand the progress her clients make, as well as Pamela’s commitment to her own professional growth,” said Stephanie. “Her passion for supporting survivors, dedication to trauma-informed care, and willingness to go above and beyond help make our team stronger every day.”
“Pamela is always looking for new ways to learn and get constructive feedback to improve her work, and to grow as a professional,” added Sara. “She has admirable goals for her future and has the maturity and capability of achieving her goals through her professionalism, hard work ethic, and determination.”
“Remember to smile every day,” concluded Pam. “You have a purpose in life, and a kind remark or joke can brighten someone's day. The secret to peace with others and with yourself is kindness.”
