Viability

Viability VIABILITY a Human Services provider, accredited by CARF & Clubhouse International. MA,CT,OK,RI,NY

Our Mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access. We believe individuals with disabilities and other societal disadvantages are an essential resource for our country’s future. Our mission is to help build a world in which individuals with disabilities and their disadvantages realize their full potential.

We’re honored to be part of the Providers' Council  year after year, advocating together for the people we serve. Lookin...
10/03/2025

We’re honored to be part of the Providers' Council year after year, advocating together for the people we serve. Looking forward to seeing everyone on Monday!

A heartfelt thank you to Viability for their generous support of the Providers' Council's 50th Annual Convention & Expo. Your partnership helps make this milestone event possible, and we’re grateful for your commitment to strengthening the human services sector.

Viability Welcomes Donna Carroll and Rick Perryman to Board of DirectorsSpringfield, MA –September 29, 2025– Viability I...
09/29/2025

Viability Welcomes Donna Carroll and Rick Perryman to Board of Directors

Springfield, MA –September 29, 2025– Viability Inc., a human services organization dedicated to building a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access, is pleased to announce the addition of Donna Carroll and Rick Perryman to its Board of Directors.

"With their professional experiences and rock-solid value of our mission, Donna Carroll and Rick Perryman are excellent additions to our board of directors as we build the next levels of opportunity and impact with individuals, businesses and our communities so that together, we thrive beyond limits," said Colleen Holmes, Viability's President and CEO.

Donna Carroll brings extensive experience in career development and student services to the board. As a Workforce Planning Partner at Baystate Health and formerly as the Assistant Director of Career Development at American International College, Ms. Carroll has dedicated her career to helping individuals navigate their professional journeys and achieve their goals. Her expertise in recruitment, placement, and career counseling aligns perfectly with Viability's mission to provide comprehensive employment and vocational services.

Rick Perryman brings over 20 years of risk management and insurance experience specializing in nonprofit organizations. A graduate of Brown University (B.A. Sociology), Boston University Graduate School of Management (MBA), and Boston University School of Law (JD), he serves as a Chartered Property Casualty Underwriter (CPCU) providing comprehensive insurance solutions including Directors & Officers liability coverage, volunteer risk mitigation, and multi-state property management. His expertise in simplifying complex insurance processes and developing mission-aligned coverage programs makes him a valuable addition to the board.

"I'm honored to join the Board of Directors at Viability and contribute to an organization so deeply committed to inclusion, accessibility, and human potential. With three decades of experience in talent acquisition and career development, I've seen firsthand the transformative power of meaningful employment. Viability's mission aligns closely with my passion for empowering individuals to succeed through job opportunities and community engagement. I look forward to supporting their impactful efforts and helping create pathways for all individuals to thrive beyond limits," Ms. Carroll stated.

"I am both excited and grateful for the opportunity to join Viability's Board of Directors. Perpetually driven by a deep commitment to public service and the foundational values of inclusion, acceptance, and access, I'm eager to contribute to a mission that empowers every individual with the opportunity to thrive," Mr. Perryman added.

The combined expertise of Ms. Carroll and Mr. Perryman will strengthen Viability’s governance as the organization continues expanding its mission.

09/29/2025
What a day of inspiration and pride!
09/26/2025

What a day of inspiration and pride!

09/26/2025

You Are Enough!

See you all there!
09/26/2025

See you all there!

The Western Massachusetts  The Caring Force Rally - A Day of Powerful Voices and Unity!What an absolutely inspiring day ...
09/21/2025

The Western Massachusetts The Caring Force Rally - A Day of Powerful Voices and Unity!
What an absolutely inspiring day it was! A packed house at Westfield State University welcomed The Caring Force rally, bringing together an incredible gathering of human service colleagues, advocates, organizations, and elected officials in a celebration of dedication and shared purpose. thank you John Velis State Representative Mindy Domb Carlos Gonzalez State Representative and Mayor Mike McCabe, City of Westfield for your proclamation!
The energy in the room was electric as voices of staff and supported people filled the hall. Rob Wild a colleague from Star Light Clubhouse shared a powerful story of resilience and perseverance, highlighting how he thrives when services and dedicated people are able to provide meaningful opportunities to individuals with disabilities. His testimony was a shining example of the transformative impact of quality human services.
Direct Support Professionals throughout the audience shared their own stories of resilience, commitment, and the profound impact of their work. Speaker after speaker took the stage, each bringing their unique perspective and support to the human services workers and the importance of their work in the communities we serve.
With over 230 people in attendance, this remarkable gathering rallied together to speak about the urgent workforce crisis and the need to address low wages in the human services sector. The sea of yellow Caring Force shirts created a powerful visual representation of unity and collective strength.
This rally wasn't just an event - it was a movement in action, a testament to the power of collective advocacy, and a celebration of the extraordinary people who make a difference every single day! The voices heard that day will continue to resonate as we work together to strengthen human services across Western Massachusetts. Thank you BFAIR 18 Degrees Family Services for Western MA Justice Resource Institute The Key Program Inc. MHA - Western MA Gandara Center for all the hours of amazing work put into the organization of this amazing rally!

09/19/2025

Live from the The Caring Force Rally at Westfield State University Let’s celebrate together the contributions of human service workers!

09/19/2025

Live (with ASL, Program Starts at Minute 18) from the The Caring Force Rally at Westfield State University Let’s celebrate together the contributions of human service workers!

Join us live at 10am for the The Caring Force Western Mass Rally Westfield State University 18 Degrees Family Services f...
09/19/2025

Join us live at 10am for the The Caring Force Western Mass Rally Westfield State University
18 Degrees Family Services for Western MA BFAIR MHA - Western MA Gandara Center Justice Resource Institute
Providers' Council

Address

60 Brookdale Drive
Springfield, MA
01104

Opening Hours

Monday 8:30am - 4:30pm
Tuesday 8:30am - 4:30pm
Wednesday 8:30am - 4:30pm
Thursday 8:30am - 4:30pm
Friday 8:30am - 4:30pm

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Our Story

We believe individuals with disabilities and other societal disadvantages are an essential resource for our country’s future. Our mission is to help build a world in which individuals with disabilities and other societal disadvantages realize their full potential.