Mercy Life Line Air Medical Service

Mercy Life Line Air Medical Service Mercy Life Line is a CAMTS accredited Helicopter EMS program based in Southern MO and Northern AR. Our ground ambulance service has 22 bases and 67 ambulances.

Experience

Mercy Life Line has flown more than 43,000 incident free
missions since its beginning in 1984. It is the most experienced air ambulance service in the region and has the most accident-free air ambulance hours in the region. Mercy Life Line is part of Mercy Hospital-Springfield, a coordinated health care system that includes one main hospital and five community hospitals. Service Area

Mercy Life Line operates helicopters that provide air ambulance service to southwest Missouri, south central Missouri, northwest Arkansas, southeast Kansas and northeast Oklahoma. They are based in four
strategic locations in Missouri: Branson West, St. Robert, Joplin, Missouri and Rogers, AR. By off-basing the helicopters in these
locations, we are able to reach patients and transport them more quickly to the lifesaving treatment they need. Mercy operates EC-135, twin engine aircraft that are able to transport patients at an average speed of 150 miles per hour. Mercy Life Line Membership-

In November 2014 Life Line launched a membership program to shield their members from the out of pocket expenses, not covered by insurance. When you are a member, Mercy Life Line accepts your insurance payment as "payment in full". Eligible Patients

Mercy Life Line is available to any critical patient,
regardless of ability to pay. The Flight Team

Mercy Life Line flight team is a group of experienced and dedicated professionals. Each flight crew includes an experienced pilot, a registered nurse and a paramedic. All flight nurses and paramedics are experienced in pre-hospital, emergency and critical care, with special emphasis and training in rapid air transport. Ongoing education, competency, and
advanced skills training are required. Facilities and Services

Mercy Life Line provides the following:
• Cardiac emergent pre-hospital care that includes 12-lead EKG
capability in the field with thrombolytic care;
• Advanced skill training in neonatal, pediatric, obstetrical
transport and trauma, burn and stroke care;
• Rapid Sequence Intubation, advanced airway and
intravenous techniques;
• On-board ventilator, infusion device;
• Advanced cardiac monitoring;
• Intra-aortic Balloon Pump;
• Ground Safety and Landing Zone Class;
• Community outreach and education
• Life Line Observation and Ride-Along (SOAR)
• Life Line Night Out (LLNO). Mercy Hospital Springfield

Flight crews are backed by the power of the cutting-edge health
care programs offered at Mercy Hospital. Including:
• A Level 1 Adult & Pediatric Trauma Center
• A nationally acclaimed Stroke Center
• The only Burn Center in the area
• An award winning acute cardiac intervention program
• Neonatal, pediatric, cardiac, neuro-trauma, burn, medical and
surgical intensive care units

Congratulations to Becca from Life Line 2, who was recently recognized by both our Medical Director and Children’s Hospi...
09/26/2025

Congratulations to Becca from Life Line 2, who was recently recognized by both our Medical Director and Children’s Hospital St. Louis for her outstanding performance on a pediatric transport. Your skill, dedication, and compassion make a lasting impact on the patients and families we serve. We are so proud to have you on our team!

Thank you to Patriot Airpark  and National STOL Series for having us drop in for a little bit at the Arklahoma STOL Comp...
09/19/2025

Thank you to Patriot Airpark and National STOL Series for having us drop in for a little bit at the Arklahoma STOL Competition today! It was awesome to see how these aircraft operate!

09/16/2025

At Mercy’s recent Accommodation for Success event, we turned the tables with a reverse job fair that celebrated these unique strengths. The day also featured practical sessions on inclusive hiring and training, along with powerful first-hand stories from a lived-experience panel. We brought together workforce boards, disability support agencies and inclusive employers for a day of learning, connection and inspiration!

09/14/2025

Getting screened for prostate cancer may not be comfortable — but it can save your life. 💙

Mercy caregiver Kim Henderson knows this firsthand. When her uncle's screening came back positive, her father and her other uncle got screened and came back positive, as well. All three got surgery and gained more precious years with the people they love.

Screenings aren’t just about you — they’re about your family, your friends and everyone who would love more time with you.

Do it for the ones you love. Get screened.

Hospitals are filled with moments of healing and hope, but sometimes those moments come from the community itself. A new...
09/14/2025

Hospitals are filled with moments of healing and hope, but sometimes those moments come from the community itself. A new family was surprised with an anonymous gift of baby essentials and words of encouragement, a simple gesture that made a lasting impact!

Born at just 22 weeks, Vivien's journey began with uncertainty and heartbreak after the loss of her twin brother. Throug...
09/13/2025

Born at just 22 weeks, Vivien's journey began with uncertainty and heartbreak after the loss of her twin brother. Through every scare and setback in the NICU, her parents never stopped pouring love and hope into her. Today, she's a charismatic 8-year-old with a story that inspires.

Vivien's mom, Stephanie, shares: "We weren’t just another patient, we could tell that everyone truly cared! We felt more like family by the care and love that was provided. We only have the doctors and nurses to thank for not giving up on her or us! She is now 8 years old with no physical deficits!"

💜

09/13/2025

Hello, Farmington!

We're honored to expand our service to Farmington and the entire St. Francois County community with the addition of primary care, orthopedics, spine and pain management, integrated medicine and therapy services, imaging services and convenient care clinics. We welcomed all these new caregivers and locations with today's blessing and ribbon cutting.

Today, we remember September 11, 2001 — a day that forever changed us. We honor the lives lost, the survivors, and the c...
09/11/2025

Today, we remember September 11, 2001 — a day that forever changed us. We honor the lives lost, the survivors, and the countless heroes who showed extraordinary courage. We will never forget. 🇺🇸

09/11/2025

Mercy unequivocally condemns all violence and violent rhetoric. Our prayers are with Charlie Kirk’s family and loved ones after today’s horrifying act of violence.

Tonight, we were made aware of unacceptable statements made by a social media user whose profile says she’s a nurse at Mercy. We reviewed our employee records and can confirm this person does not, and has never, worked at Mercy. Mercy would never tolerate any employees celebrating violence, which would be a clear violation of not only our employee policies but also our mission as a healing ministry of Jesus.

The best care happens when we care for each other. We've been recognized again by the American Hospital Association's Jo...
09/10/2025

The best care happens when we care for each other. We've been recognized again by the American Hospital Association's Joy in Medicine® program, proving that our focus on well-being is making a real difference for the people who serve every day: https://bit.ly/3JULmK9

You are not alone—and help is always available. We believe mental health is just as important as physical health. Start ...
09/10/2025

You are not alone—and help is always available. We believe mental health is just as important as physical health. Start the conversation with your primary care doctor or explore our behavioral health services: https://www.mercy.net/service/mental-behavioral-health/

And remember, if you ever need immediate help, call or text 988.

The ultimate baby-prep checklist: travel supplies, clothing, feeding supplies, safe sleep items, diapering and more. Dow...
09/07/2025

The ultimate baby-prep checklist: travel supplies, clothing, feeding supplies, safe sleep items, diapering and more. Download the full list now: https://bit.ly/3VBExQ6

Some of our patients and their families had a night to remember at the St. Louis Cardinals Pediatric Cancer Awareness Ga...
09/06/2025

Some of our patients and their families had a night to remember at the St. Louis Cardinals Pediatric Cancer Awareness Game recently. From stepping onto the field before the first pitch to meeting players up close, the evening was filled with joy, courage and unforgettable memories.

This week, we had the privilege of celebrating a milestone that will shape health care in Oklahoma for years to come. Th...
09/05/2025

This week, we had the privilege of celebrating a milestone that will shape health care in Oklahoma for years to come. Thanks to a new gift of nearly $4 million from The Meinders Foundation, the late Herman Meinders is now Mercy’s largest individual donor in history.

Of this incredible contribution, $3 million will expand the Meinders Center for Movement Disorders, and $700,000 will bring advanced, minimally invasive technology for lung biopsies to our patients.

Friends, family and Mercy caregivers gathered to honor this legacy, including the namesakes for the new Robert H. Meinders and Linda Meinders Drumm Neurology Clinic, which is on the third floor of the Meinders NeuroScience Institute.

Since 2018, Herman and LaDonna Meinders - who both passed away in the past year - have given more than $24 million. Their generosity leaves a legacy of hope and healing across Oklahoma.

👉 Read more about the Meinders family’s lasting impact: https://bit.ly/3I6cZzg

08/29/2025
Happy International Medical Transporters Day! Today we celebrate the incredible dedication of the men and women who make...
08/20/2025

Happy International Medical Transporters Day!

Today we celebrate the incredible dedication of the men and women who make medical transport possible. At Mercy Life Line, our mission takes us from the skies to the streets—providing lifesaving care wherever it’s needed most.

To our flight crews, ground teams, and everyone working behind the scenes: thank you for your skill, your courage, and your compassion. 💙🧡

08/20/2025
08/17/2025

Happy "World Helicopter Day" to our airborne partners at Mercy Life Line Air Medical Service and Air Evac Lifeteam 18 - Salem, MO and Air Evac 1 - West Plains, MO

We love it when you swoop out of the sky like noisy angels to take our patients quickly to definitive care!

In this picture you see one of the most advanced aircraft ever built…. oh and then there’s the F-35 back there 😏
08/16/2025

In this picture you see one of the most advanced aircraft ever built…. oh and then there’s the F-35 back there 😏

🚁
✈ One sky. Many missions.
📖All part of the Fort Smith story.
📬Mercy Life Line

Did you know? All Mercy Life Line bases carry emergency blood products to increase survival chances for traumatic injuri...
08/15/2025

Did you know?

All Mercy Life Line bases carry emergency blood products to increase survival chances for traumatic injuries! Two of our bases carry whole blood, while the other two bases carry PRBCs (packed red blood cells) and Plasma products.

This is just one of the many ways our company and crews further serve our communities in times of need!

When seconds matter, it takes all of us. Proud to work with such dedicated EMS crews — thank you for letting us be part ...
08/15/2025

When seconds matter, it takes all of us. Proud to work with such dedicated EMS crews — thank you for letting us be part of this call!

Once again, we have some of the best pilots!! 👏🏻
08/11/2025

Once again, we have some of the best pilots!! 👏🏻

Meet Metro Monday starts the week off by highlighting another great pilot, Air Force veteran Austin Riley!

Position/Program?
Pilot Assigned to Mercy Life Line Air Medical Service

How long have you been with Metro?
Just over one year!

How did you become a pilot?
I started my aviation career as an Aircraft Mechanic. I decided I wanted to fly aircraft instead of working on them, so after leaving the USAF in 2014 I went to flight school. While I acquired certification in both fixed wing and helicopter operations, my heart has always been in flying helicopters.

What did you do prior to entering the air medical industry?
Before entering the air medical industry, I flew a desk. I was the Director of Operations for a Part 135 air carrier, managing operations in the central United States.

What is your favorite thing about working for Metro?
My favorite thing about Metro is the emphasis on safety and quality. I tell everybody that “Metro wants us to be the most skilled and proficient professional pilots in the world”, and our training reinforces that! I really do feel like working for Metro allows me to better myself and my skills every single day , in what can only be considered the best maintained aircraft in the industry.

Thank you Cassville Fire Protection District for your hospitality and allowing us to provide education on setting up saf...
07/30/2025

Thank you Cassville Fire Protection District for your hospitality and allowing us to provide education on setting up safe and appropriate landing zones and aircraft safety! It was great to see you and everyone else from other local departments that were able to make it out last night!

Address

1235 E. Cherokee Street
Springfield, MO
65804

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