Experience
Mercy Life Line has flown more than 43,000 incident free
missions since its beginning in 1984. It is the most experienced air ambulance service in the region and has the most accident-free air ambulance hours in the region. Mercy Life Line is part of Mercy Hospital-Springfield, a coordinated health care system that includes one main hospital and five community hospitals. Service Area
Mercy Life Line operates helicopters that provide air ambulance service to southwest Missouri, south central Missouri, northwest Arkansas, southeast Kansas and northeast Oklahoma. They are based in four
strategic locations in Missouri: Branson West, St. Robert, Joplin, Missouri and Rogers, AR. By off-basing the helicopters in these
locations, we are able to reach patients and transport them more quickly to the lifesaving treatment they need. Mercy operates EC-135, twin engine aircraft that are able to transport patients at an average speed of 150 miles per hour. Mercy Life Line Membership-
In November 2014 Life Line launched a membership program to shield their members from the out of pocket expenses, not covered by insurance. When you are a member, Mercy Life Line accepts your insurance payment as "payment in full". Eligible Patients
Mercy Life Line is available to any critical patient,
regardless of ability to pay. The Flight Team
Mercy Life Line flight team is a group of experienced and dedicated professionals. Each flight crew includes an experienced pilot, a registered nurse and a paramedic. All flight nurses and paramedics are experienced in pre-hospital, emergency and critical care, with special emphasis and training in rapid air transport. Ongoing education, competency, and
advanced skills training are required. Facilities and Services
Mercy Life Line provides the following:
• Cardiac emergent pre-hospital care that includes 12-lead EKG
capability in the field with thrombolytic care;
• Advanced skill training in neonatal, pediatric, obstetrical
transport and trauma, burn and stroke care;
• Rapid Sequence Intubation, advanced airway and
intravenous techniques;
• On-board ventilator, infusion device;
• Advanced cardiac monitoring;
• Intra-aortic Balloon Pump;
• Ground Safety and Landing Zone Class;
• Community outreach and education
• Life Line Observation and Ride-Along (SOAR)
• Life Line Night Out (LLNO). Mercy Hospital Springfield
Flight crews are backed by the power of the cutting-edge health
care programs offered at Mercy Hospital. Including:
• A Level 1 Adult & Pediatric Trauma Center
• A nationally acclaimed Stroke Center
• The only Burn Center in the area
• An award winning acute cardiac intervention program
• Neonatal, pediatric, cardiac, neuro-trauma, burn, medical and
surgical intensive care units
