Mercy Emergency Medical Services

Mercy Emergency Medical Services Headquartered in Springfield, MO. Mercy provides Emergency Medical Services across portions of Oklahoma, Arkansas, and Missouri.

Mercy EMS began operation in 1982 as St. John's EMS, providing coverage to the Springfield-Greene County area. Since that time, Mercy has expanded operations to more than 15 counties across Southwest, Central, and South Central Missouri, Northwest Arkansas, Oklahoma. Each service area has its own unique characteristics with coworkers who are dedicated to serving the needs of their communities. The expansion of Mercy EMS occurred as follows:

1982 - Springfield South
1985 - Buffalo / Dallas County
1985 - Aurora
1985 - Mansfield / Mountain Grove / Wright County
1986 - Mt. Vernon
1986 - Branson West / Stone County
1986 - Mountain View / Summersville / Texas & Howell Counties
1988 - Springfield North
1995 - Lebanon
1997 - Camden County Ambulance District
1997 - Winona
2000 - Berryville / Carroll County Arkansas
2001 - Green Forest / Carroll County Arkansas
2012 - Carthage Ambulance / Jasper & Lawrence Counties
2013 - Fort Scott, KS
2013 - El Reno, OK
2013 - Ada, OK
2017 - Paul's Valley, OK
2018 - Konowa, OK
2023 - Perryville, MO

Mercy EMS is staffed with three-hundred and fifty coworkers. Our Administrative staff include our Medical Director, Director of EMS, 2 Regional EMS Managers, 4 EMS Managers, 11 Operations Supervisors, and 14 Field Supervisors. Mercy EMS is supported by an EMS Office Staff which includes an EMS Office Manager, and QM Billing Specialists. The system currently operates a fleet of 63 Ambulances, 6 Supervisor Response Vehicles, and a number of Rapid Deployment Trailers including a Regional Communication asset, Mass Casualty Trailer, Special Response Team, Special Event Team, and Mortuary Assistance Unit. Mercy EMS responds to more than 62,000 requests for service annually. While the majority of those requests involve emergency medical response, other requests include routine and long distance transfers, fire and law enforcement standbys, special events, and special operations. In 2004 Mercy EMS became part of the Region D Homeland Security Response Team, providing medical assets for suspected terrorist events in the state of Missouri and surrounding regions. Since that time, the Homeland Security team has evolved into Mercy EMS Special Response Team. Mercy SRT consists of 12 Full-time Paramedics, who are trained in Hazardous Materials, Specialized Rescue, and Tactical Law Enforcement techniques. Mercy EMS also operates a Special Events Team which consists of 9 Full-time EMTs and Paramedics who provide Bike EMS coverage for local events such as the Mercy Sunshine Run, Ozark Empire Fair, Sertoma Club Rock n' Ribs, along with several others. Each member of the Special Events Team is assigned and maintains a specially fitted Cannondale bicycle. Prior to beginning service with the team, each member must complete a 40 hour bicycle operations course from the International Police Mountain Bike Association (IPMBA). Aside from Emergency Medical Response, Mercy EMS operates and maintains a Full-time Out Patient Transport Division. The OPT Division staffs two full-time coworkers, two part time coworkers, and a number of prn staff. Utilizing a fleet of three transportation wheelchair vans, and two shuttle busses, the OPT Division operates Monday - Friday to transport individuals to any appointments scheduled within the Mercy System. Mercy EMS Education Divison serves a vital role for the system. The EMS Education Division provides quarterly competency education for all EMT's and Paramedics who are actively working on ground EMS. The quarterly competency education contains trainings such as Protocol Updates, Reviews, and Testing, 12-Lead EKG testing, skills competency testing, and equipment updates. The EMS Education Division also offers an annual Paramedic Training Program which begins each August, semi-annual EMT programs which begin in August and January, as well as Monday Night CEU classes which meet one Monday each month year round and provides free CEU's to Emergency Medical Responders around the community. For more information on the EMS Education Programs call 417-820-5454.

09/22/2025
09/16/2025

At Mercy’s recent Accommodation for Success event, we turned the tables with a reverse job fair that celebrated these unique strengths. The day also featured practical sessions on inclusive hiring and training, along with powerful first-hand stories from a lived-experience panel. We brought together workforce boards, disability support agencies and inclusive employers for a day of learning, connection and inspiration!

09/14/2025

Getting screened for prostate cancer may not be comfortable — but it can save your life. 💙

Mercy caregiver Kim Henderson knows this firsthand. When her uncle's screening came back positive, her father and her other uncle got screened and came back positive, as well. All three got surgery and gained more precious years with the people they love.

Screenings aren’t just about you — they’re about your family, your friends and everyone who would love more time with you.

Do it for the ones you love. Get screened.

Hospitals are filled with moments of healing and hope, but sometimes those moments come from the community itself. A new...
09/14/2025

Hospitals are filled with moments of healing and hope, but sometimes those moments come from the community itself. A new family was surprised with an anonymous gift of baby essentials and words of encouragement, a simple gesture that made a lasting impact!

Born at just 22 weeks, Vivien's journey began with uncertainty and heartbreak after the loss of her twin brother. Throug...
09/13/2025

Born at just 22 weeks, Vivien's journey began with uncertainty and heartbreak after the loss of her twin brother. Through every scare and setback in the NICU, her parents never stopped pouring love and hope into her. Today, she's a charismatic 8-year-old with a story that inspires.

Vivien's mom, Stephanie, shares: "We weren’t just another patient, we could tell that everyone truly cared! We felt more like family by the care and love that was provided. We only have the doctors and nurses to thank for not giving up on her or us! She is now 8 years old with no physical deficits!"

💜

09/13/2025

Hello, Farmington!

We're honored to expand our service to Farmington and the entire St. Francois County community with the addition of primary care, orthopedics, spine and pain management, integrated medicine and therapy services, imaging services and convenient care clinics. We welcomed all these new caregivers and locations with today's blessing and ribbon cutting.

Our Oklahoma caregivers are great full for the snack drop off by The Kaleo Foundation.
09/11/2025

Our Oklahoma caregivers are great full for the snack drop off by The Kaleo Foundation.

09/11/2025

Mercy unequivocally condemns all violence and violent rhetoric. Our prayers are with Charlie Kirk’s family and loved ones after today’s horrifying act of violence.

Tonight, we were made aware of unacceptable statements made by a social media user whose profile says she’s a nurse at Mercy. We reviewed our employee records and can confirm this person does not, and has never, worked at Mercy. Mercy would never tolerate any employees celebrating violence, which would be a clear violation of not only our employee policies but also our mission as a healing ministry of Jesus.

The best care happens when we care for each other. We've been recognized again by the American Hospital Association's Jo...
09/10/2025

The best care happens when we care for each other. We've been recognized again by the American Hospital Association's Joy in Medicine® program, proving that our focus on well-being is making a real difference for the people who serve every day: https://bit.ly/3JULmK9

You are not alone—and help is always available. We believe mental health is just as important as physical health. Start ...
09/10/2025

You are not alone—and help is always available. We believe mental health is just as important as physical health. Start the conversation with your primary care doctor or explore our behavioral health services: https://www.mercy.net/service/mental-behavioral-health/

And remember, if you ever need immediate help, call or text 988.

The ultimate baby-prep checklist: travel supplies, clothing, feeding supplies, safe sleep items, diapering and more. Dow...
09/07/2025

The ultimate baby-prep checklist: travel supplies, clothing, feeding supplies, safe sleep items, diapering and more. Download the full list now: https://bit.ly/3VBExQ6

Some of our patients and their families had a night to remember at the St. Louis Cardinals Pediatric Cancer Awareness Ga...
09/06/2025

Some of our patients and their families had a night to remember at the St. Louis Cardinals Pediatric Cancer Awareness Game recently. From stepping onto the field before the first pitch to meeting players up close, the evening was filled with joy, courage and unforgettable memories.

This week, we had the privilege of celebrating a milestone that will shape health care in Oklahoma for years to come. Th...
09/05/2025

This week, we had the privilege of celebrating a milestone that will shape health care in Oklahoma for years to come. Thanks to a new gift of nearly $4 million from The Meinders Foundation, the late Herman Meinders is now Mercy’s largest individual donor in history.

Of this incredible contribution, $3 million will expand the Meinders Center for Movement Disorders, and $700,000 will bring advanced, minimally invasive technology for lung biopsies to our patients.

Friends, family and Mercy caregivers gathered to honor this legacy, including the namesakes for the new Robert H. Meinders and Linda Meinders Drumm Neurology Clinic, which is on the third floor of the Meinders NeuroScience Institute.

Since 2018, Herman and LaDonna Meinders - who both passed away in the past year - have given more than $24 million. Their generosity leaves a legacy of hope and healing across Oklahoma.

👉 Read more about the Meinders family’s lasting impact: https://bit.ly/3I6cZzg

08/28/2025

We were honored to host the Southern Stone County Fire Protection District at the Branson West EMS Station for Orientation and Operations training with both the ground and flight services. When we train together, the community wins.

The Back to School Bash with Mercy EMS Laclede County was highly successful! Our community's support is greatly apprecia...
08/26/2025

The Back to School Bash with Mercy EMS Laclede County was highly successful! Our community's support is greatly appreciated. Thank you for your involvement.

Happy Friday everyone! It's shaping up to be a beautiful weekend, but last weekend in Perry County, Missouri, there was ...
08/22/2025

Happy Friday everyone! It's shaping up to be a beautiful weekend, but last weekend in Perry County, Missouri, there was not a cloud in the sky!

Your Mercy Perry EMS Crew had the honor to provide medical support standby at the Perry County Community Lake for a Yak 'N Run event. This event was brought to our community by the wonderful organization, MyTeam Triumph of Missouri, and we were honored to be there to support the athletes participating!

On Monday, August 18th, 2025, your Mercy EMS Perry County Crews were on site for a historic dedication.After much planni...
08/20/2025

On Monday, August 18th, 2025, your Mercy EMS Perry County Crews were on site for a historic dedication.

After much planning, implementation, installation, testing, and blessing, the Perry County Safe Haven box is up and operational.

This box represents a significant step forward in the mission to provide a safe and anonymous alternative to surrendering an infant 45 days old or less.

This is the first of its kind in Perry County and we appreciate all that made this possible!

The Mercy EMS spotlight shines brightly on Jay Wilkin. Please join us in celebrating him.
08/18/2025

The Mercy EMS spotlight shines brightly on Jay Wilkin. Please join us in celebrating him.

As we close out this week, let's celebrate one of our Field Supervisor Caregivers in Perry County, Missouri. Thank you J...
08/08/2025

As we close out this week, let's celebrate one of our Field Supervisor Caregivers in Perry County, Missouri. Thank you Jennifer for all you do for Mercy EMS!

Our team participated in the National Night Out event at Meador Park in Springfield last evening, alongside our Emergenc...
08/06/2025

Our team participated in the National Night Out event at Meador Park in Springfield last evening, alongside our Emergency Services partners. Thanks to EMTs Ileana Rosario and Sarah Collins for their efforts in preparing for the event and introducing Mercy EMS to the children who visited.

Mercy EMS Camden County organized a 'Fill the Ambulance' back-to-school supply drive at the Camdenton Walmart on Saturda...
08/06/2025

Mercy EMS Camden County organized a 'Fill the Ambulance' back-to-school supply drive at the Camdenton Walmart on Saturday. The outpouring of community support was remarkable. Dogwood Elementary School received all the donated supplies. Brent Dunn, school counselor and former Mercy caregiver, accepted the donations. Appreciation is extended to Sally Triplet, Bobby Campbell, and Matt McKinnon for their organizational efforts, as well as the caregivers who assisted in collecting the supplies.

Address

1235 E. Cherokee Street
Springfield, MO
65804

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