Touching Hearts at Home of Syracuse, NY

03/17/2026

🍀 We found our Pot O’ Gold at Crouse Health this afternoon!

We had the pleasure of spending time with an engaging group of social workers, nurse managers, and dedicated staff who work tirelessly to ensure patients are discharged to safe, supportive environments.
Dani and Tess shared how Touching Hearts at Home can be an integral part of the at‑home care team—helping support patients and reduce hospital readmission rates.
Thank you to everyone at Crouse Health for welcoming us and for the important work you do every day. We’re grateful to connect on this lucky day! 💚✨

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03/16/2026

We’re proud to be recognized as a Best of Home Care Leader in Experience 2026 💜

This award represents consistent excellence in client and employee satisfaction. That doesn’t happen by accident. It happens because of a team that shows up with integrity, compassion, and commitment every day.

We are grateful for the families who trust us and the care partners who live out our mission.

03/14/2026

Choosing in-home care is one of the most important decisions a family can make. In our newest blog, we share what to look for in a trusted home care partner, from individualized care plans to caregiver matching and ongoing family communication. Because the right support helps older adults stay safe, engaged, and comfortable at home. ❤️

Read more: https://touchinghearts.com/cny/blog/how-to-choose-the-right-in-home-care-partner-in-onondaga-county/

Learn how to choose the right in-home care partner in Onondaga County, NY. Touching Hearts at Home of Syracuse shares tips to help families find support.

03/13/2026

💙 March is National Social Work Month, a time to recognize the more than 680,000 social workers across the United States.

At Touching Hearts at Home, we deeply appreciate the essential role social workers play in supporting older adults. They assess needs, develop care plans, coordinate services, and provide vital guidance to families navigating complex care decisions.

When asked to describe a meaningful moment in their work, Danielle and Cara from Family Care Medical Group shared that they often help clients and families better understand each person’s role in caring for a loved one. This can include explaining upcoming life changes, creating comfort plans, and connecting families with needed resources.

One social worker recounted supporting a client who had no family or friends to rely on—managing medications, arranging food delivery through the County, and even picking up necessities to ensure the client’s well‑being. These acts of compassion demonstrate the profound impact social workers have every day.

Social workers often meet clients where they are—engaging in conversation, offering companionship, and becoming a trusted part of the family circle. They also provide much‑needed respite for caregivers experiencing burnout. As Danielle and Cara noted, “every day we learn something new.”
These are the quiet acts of dedication that happen every day—and they deserve to be celebrated.
To all social workers: thank you for your heart, your advocacy, and the difference you make in the lives of older adults in our community. We appreciate you today and always. 💙

03/12/2026

Caregiving is an act of love but it can also bring stress, exhaustion, and burnout. No one should carry it alone.

Whether you need respite support, companionship care, post-discharge recovery support, or help coordinating care, our team steps in so families can breathe again.

You don’t have to do this by yourself. 💜

📲 Albany 518-250-6867
📲 Buffalo 716-898-8566
📲 Rochester 585-271-7390
📲 Syracuse 315-503-4896

Source: National Alliance for Caregiving & AARP, Caregiving in the U.S. Report

03/12/2026

🌟 February Care Partner of the Month – Sharema Carter 🌟
Touching Hearts at Home of Syracuse is proud to celebrate Sharema and the heart she brings to our team every single day.

For the past year and two months, Sharema has been creating meaningful connections with the older adults she serves. Her favorite part of being a Care Partner is simple—but powerful—being greeted with big smiles when she arrives. That feeling of trust and comfort is what CompanionCare is all about.

One of Sharema’s favorite memories was with a former client who remembered her promise to share stories from a trip with her son. They spent hours laughing and talking about their adventures together—a reminder of how Social Engagement and Companionship create moments that stay with us forever.

When she’s off the clock, Sharema loves spending time with her son, nieces, and nephew, planning fun outings, catching up with friends, and dreaming about her goals for the year. She describes herself as Ambitious, Authentic, and Charismatic—and we couldn’t agree more. ✨

Sharema, thank you for providing such thoughtful care, kindness, and Safety Oversight and Supervision to the older adults and families we serve. You truly are the Heart of Homecare. 💛

👏 Help us celebrate Sharema in the comments!

03/11/2026

The hospital stay may end, but recovery continues at home.
And having the right support in place can make all the difference.

We help bridge the gap between hospital or rehab and home by providing dependable, compassionate care, supporting discharge plans, daily routines, and the confidence needed to heal safely at home.

📞 Reach out to schedule your complimentary home care consultation and learn how we support individuals and families during recovery.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

03/11/2026

Caring for a loved one with dementia can be exhausting in ways people do not always see. The repeated questions. The sleepless nights. The mood changes. The worry when they wander or when daily tasks suddenly feel impossible. It can feel like you are carrying the weight of it all while trying to keep life moving.

You are not alone. Touching Hearts at Home is here to support you and your loved one with compassionate care at home, so you can breathe, reset, and feel confident they are in good hands.

In this video, Jennifer Harvey from Touching Hearts at Home talks about these challenges and shares insight on how families can find support and take the first steps toward getting help.

It's never too early to reach out to us to talk about your support options and next steps. 💟

03/10/2026

🎧✨ Join Us LIVE on the “WHAT DO I DO NOW?” Podcast! ✨🎧
Mark your calendars for Friday, March 13 at 10:00 AM!

We’re teaming up with Reflections Management and Care and Hearing Life to share valuable information you won’t want to miss.
This FREE, open conversation will cover:
🔹 Safety at Home
🔹 Hearing Health
🔹 Fall Prevention
🔹 Your Questions — Answered in real time!
If you or a loved one is looking to stay safer, healthier, and more confident at home, this discussion is for you. 💙

We hope you can tune in and join the conversation!

03/07/2026

We are honored to be named a Best of Home Care Provider of Choice 2026 💜

This recognition reflects what matters most to us, the experience of the families and older adults we serve every single day. It speaks to trust, compassion, reliability, and the heart behind our care.

To our clients, families, and care partners, thank you for allowing us to walk alongside you. This award belongs to all of you.

At Touching Hearts at Home, care isn’t just a service, it’s personal.

03/07/2026

03/06/2026

We had so much fun last night at Coleman’s Irish Pub celebrating Social Workers and the incredible work they do in our community. 💚

Together with a few of our amazing referral partners — HRC, The Marrone Law Firm, P.C., Home Stretch Physical Therapy, and CarePatrol — we made new friends, strengthened relationships, and enjoyed great company all around.
Thank you to everyone who stopped by and made the night so special! 🍀✨


For more information about how we can help your love one call (315) 503-4896.