01/08/2026
At Holy Cross Hospital, patient feedback plays a vital role in improving care for our community. By reviewing patient experience data each month, hospital leaders identify what is working and where changes can make a difference. Recently, Holy Cross Hospital reported strong improvement across all ten inpatient experience measures in September and October, with scores exceeding state benchmarks. These insights help care teams strengthen communication, responsiveness, and coordination from admission through discharge, ensuring patients and families receive the highest quality care guided by the voices of those we serve.
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Holy Cross Hospital has reported recent improvements in patient experience measures and sepsis care outcomes, according to internal quality data and hospital leadership. The results reflect changes in monitoring practices, clinical workflows, and coordination across departments, with a focus on pati...