Non-Emergency Medical Transportation Accreditation Commission, Inc

04/12/2026

𝗪𝗵𝗮𝘁 𝗽𝗿𝗲𝘃𝗲𝗻𝘁𝘀 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀 𝗳𝗿𝗼𝗺 𝗯𝗲𝗶𝗻𝗴 𝗮𝗽𝗽𝗹𝗶𝗲𝗱 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁𝗹𝘆?

Across NEMT, standards exist to support:

* safety
* reliability
* accountability

Yet adoption and application are not always consistent.

Where do the challenges arise?

* Operational complexity?
* Misalignment between stakeholders?
* Regulatory variation across jurisdictions?
* Cost or implementation burden?
* Lack of clarity in expectations?

Understanding where friction exists is a necessary step toward improving alignment across the system.

04/11/2026

𝗧𝗵𝗶𝘀 𝘄𝗲𝗲𝗸 𝗮𝘁 𝗡𝗘𝗠𝗧𝗔𝗖.

Progress across accreditation, standards development, and stakeholder engagement continues to shape the NEMT system.

𝗞𝗲𝘆 𝗮𝗰𝘁𝗶𝗼𝗻𝘀:

𝗔𝗰𝗰𝗿𝗲𝗱𝗶𝘁𝗮𝘁𝗶𝗼𝗻
* HealthLyft of Arizona approved through the Standard Accreditation Pathway

𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁
* NEMTAC Standard 1003-2026: Data Definitions approved
* Authorized to proceed to Public Comment

𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀 𝗦𝘂𝗯𝗰𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲 𝗼𝗳 𝘁𝗵𝗲 𝗕𝗼𝗮𝗿𝗱
* Evan Rader (Transportation Broker) appointed
* Kirsten Jensen (Regulatory & Oversight Agency) appointed

𝗔𝗱𝘃𝗶𝘀𝗼𝗿𝘆 𝗖𝗼𝗺𝗺𝗶𝘁𝘁𝗲𝗲𝘀
* New stakeholder appointments expanding participation across providers, health plans, and insurance & risk stakeholders

Standards development, accreditation, and stakeholder participation continue to advance together.

Those interested in participating in standards development and advisory committees can learn more at:
https://nemtac.co/standards

The Non-Emergency Medical Transportation Accreditation Commission (NEMTAC®) is an ANSI-Accredited Standards Developer responsible for developing consensus-based, industry-driven standards for the Non-Emergency Medical Transportation (NEMT) system. These standards are designed to support safety, rel...

04/10/2026

𝗦𝘆𝘀𝘁𝗲𝗺𝘀 𝗿𝗲𝗾𝘂𝗶𝗿𝗲 𝗺𝗼𝗿𝗲 𝘁𝗵𝗮𝗻 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀—𝘁𝗵𝗲𝘆 𝗿𝗲𝗾𝘂𝗶𝗿𝗲 𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲.

In NEMT, performance is not only defined by trips, vehicles, or technology, but by the systems that support risk management, compliance, and operational continuity.

This includes:

- Insurance and risk frameworks
- Administrative and back-office support
- Compliance and operational alignment

At 𝗡𝗘𝗠𝗧𝗔𝗖 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺™, this includes organizations such as:

- Research Underwriters
- Pac Biz Outsourcing
- JC Paratransit Solutions
- Synergize Consulting
- American Specialty Insurance

These organizations contribute to how the system is sustained—not just how it operates.

👉 Where does your organization experience the most operational risk today?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/10/2026

𝗪𝗵𝗮𝘁 𝗽𝗿𝗼𝗰𝗲𝘀𝘀𝗲𝘀 𝗮𝗿𝗲 𝗶𝗻 𝗽𝗹𝗮𝗰𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝗮 𝘁𝗿𝗶𝗽 𝗶𝘀 𝗮𝗰𝗰𝗲𝗽𝘁𝗲𝗱?

Trip assignment and trip acceptance are not the same.

Between those two points, providers must evaluate:

- Whether the trip can be legally performed
- Whether requirements can be met
- Whether risk is understood

👉 What checks exist in your operation before a trip is accepted?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/10/2026

𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝗮𝗹 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗻𝗱 𝗰𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗶𝗼𝗻 𝗮𝗿𝗲 𝗲𝘀𝘀𝗲𝗻𝘁𝗶𝗮𝗹 𝘁𝗼 𝗺𝗼𝗱𝗲𝗿𝗻 𝗡𝗘𝗠𝗧 𝗻𝗲𝘁𝘄𝗼𝗿𝗸𝘀.

Technology platforms that support trip management, provider coordination, and system oversight play an important role in improving transparency and reliability across the transportation ecosystem.

Organizations participating at the 𝗖𝗼𝗿𝗲 𝗣𝗮𝗿𝘁𝗻𝗲𝗿 𝗹𝗲𝘃𝗲𝗹 contribute to the ongoing work of 𝗡𝗼𝗻-𝗘𝗺𝗲𝗿𝗴𝗲𝗻𝗰𝘆 𝗠𝗲𝗱𝗶𝗰𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗽𝗼𝗿𝘁𝗮𝘁𝗶𝗼𝗻 𝗔𝗰𝗰𝗿𝗲𝗱𝗶𝘁𝗮𝘁𝗶𝗼𝗻 𝗖𝗼𝗺𝗺𝗶𝘀𝘀𝗶𝗼𝗻 by supporting standards advancement and industry education initiatives.

We appreciate the engagement of and as Core Partners.

As healthcare transportation continues to evolve, collaboration across transportation providers, technology platforms, healthcare organizations, and regulators remains essential.

These discussions will continue at 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝟮𝟬𝟮𝟲.

📍 Orlando, Florida | August 16–19, 2026
Early Bird Registration remains open.

👉 Event details: https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/09/2026

𝗦𝗮𝗳𝗲𝘁𝘆 𝗶𝘀 𝘄𝗵𝗲𝗿𝗲 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱𝘀 𝗮𝗿𝗲 𝘁𝗲𝘀𝘁𝗲𝗱.

In non-emergency medical transportation (NEMT), real-world performance is defined by how passengers are secured, positioned, and supported throughout transport.

This includes:

- Mobility device securement
- Passenger positioning
- In-vehicle stability during movement
- Consistent application of safety procedures

At 𝗡𝗘𝗠𝗧𝗔𝗖 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺™, these elements are addressed directly with participation from:

- ’Straint
-

These organizations contribute to how safety is implemented—not just defined.

👉 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼𝗲𝘀 𝘀𝗮𝗳𝗲𝘁𝘆 𝗯𝗿𝗲𝗮𝗸 𝗱𝗼𝘄𝗻 𝗺𝗼𝘀𝘁 𝗼𝗳𝘁𝗲𝗻 𝗶𝗻 𝗿𝗲𝗮𝗹-𝘄𝗼𝗿𝗹𝗱 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/09/2026

𝗪𝗵𝗮𝘁 𝗵𝗮𝗽𝗽𝗲𝗻𝘀 𝘄𝗵𝗲𝗻 𝗮 𝘁𝗿𝗶𝗽 𝗰𝗿𝗼𝘀𝘀𝗲𝘀 𝗷𝘂𝗿𝗶𝘀𝗱𝗶𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗹𝗶𝗻𝗲𝘀?

In many regions, providers operate near:

City boundaries
County lines
State borders

Requirements can change quickly:

* Licensing
* Scope of service
* Vehicle and staffing requirements

👉 𝗛𝗼𝘄 𝗱𝗼𝗲𝘀 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 𝗺𝗮𝗻𝗮𝗴𝗲 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝘄𝗵𝗲𝗻 𝗮 𝘁𝗿𝗶𝗽 𝗰𝗿𝗼𝘀𝘀𝗲𝘀 𝗶𝗻𝘁𝗼 𝗮 𝗱𝗶𝗳𝗳𝗲𝗿𝗲𝗻𝘁 𝗷𝘂𝗿𝗶𝘀𝗱𝗶𝗰𝘁𝗶𝗼𝗻?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/09/2026

𝗟𝗲𝘃𝗲𝗹 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗱𝗲𝗳𝗶𝗻𝗲𝘀 𝘁𝗵𝗲 𝗲𝘅𝗽𝗲𝗰𝘁𝗲𝗱 𝗹𝗲𝘃𝗲𝗹 𝗼𝗳 𝗮𝘀𝘀𝗶𝘀𝘁𝗮𝗻𝗰𝗲.

NEMTAC 1001: Levels of Service specifies the type of assistance required at:

- Pick-up
- Transport
- Drop-off

As the level of assistance increases, so do expectations for:

- Training
- Skill
- Ex*****on of the service

Alignment between the level of service requested and the level of service delivered is necessary to maintain consistency across the system.

These topics are actively explored through industry engagement and discussion across stakeholders working to improve system alignment.

📍 JW Marriott Grande Lakes, Orlando, Florida, August 16–19, 2026
👉 https://nemtac.co/events

04/08/2026

𝗩𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝗱𝗲𝗳𝗶𝗻𝗲𝘀 𝗼𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁.

In modern NEMT systems, technology platforms are no longer optional—they are foundational.

They enable:

- Real-time trip management
- Data capture and validation
- Alignment between service and healthcare encounters

At 𝗡𝗘𝗠𝗧𝗔𝗖 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺™, technology providers participate alongside operators, brokers, and regulators to ensure systems are interoperable and accountable.

Participating organizations include:

-
- AI Platform
-
- Curves
- Mobility

👉 Technology is not the solution by itself—but without it, system integrity is limited.

👉 𝗪𝗵𝗲𝗿𝗲 𝗱𝗼𝗲𝘀 𝘆𝗼𝘂𝗿 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝘀𝘁𝗶𝗹𝗹 𝗹𝗮𝗰𝗸 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 𝘁𝗼𝗱𝗮𝘆?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/08/2026

𝗪𝗵𝗼 𝗶𝘀 𝗿𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗹𝗲 𝗳𝗼𝗿 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 𝗶𝗻 𝗡𝗘𝗠𝗧?

Trips are scheduled.
Trips are assigned.
Trips are completed.

But compliance does not transfer with the trip.

NEMT Providers remain responsible for:

* Local requirements
* State regulations
* Licensing and scope of service

👉 How does your organization verify compliance before accepting a trip?

📍 Orlando, Florida | August 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...

04/08/2026

𝗘𝗻𝘁𝗲𝗿𝗶𝗻𝗴 𝘁𝗵𝗲 𝗡𝗘𝗠𝗧 𝘀𝘆𝘀𝘁𝗲𝗺 𝗿𝗲𝗾𝘂𝗶𝗿𝗲𝘀 𝗰𝗹𝗮𝗿𝗶𝘁𝘆.

NEMTAC has released an updated version of the NEMT Provider Start-up Checklist, reflecting current expectations across operations, compliance, and service delivery.

This update includes:

- Expanded guidance for new providers
- Alignment with current standards and industry practices
- A new FAQ addressing common questions during startup

Many operational challenges in NEMT originate at the point of entry.

Establishing consistency early supports:

- safe service delivery
- regulatory alignment
- system-wide accountability

👉 Access the updated checklist:
https://nemtac.co/wp-content/uploads/2026/04/NEMTAC-NEMT-Provider-Start-up-Checklist-R4.2026.pdf

04/08/2026

𝗟𝗲𝘃𝗲𝗹𝘀 𝗼𝗳 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝗿𝗲 𝗻𝗼𝘁 𝗶𝗻𝘁𝗲𝗿𝗰𝗵𝗮𝗻𝗴𝗲𝗮𝗯𝗹𝗲.

NEMTAC 1001: Levels of Service establishes standardized definitions for how transportation is delivered, including:

- Curb-to-Curb
- Curb-to-Curb with Assistance
- Door-to-Door
- Door-through-Door
- Hand-to-Hand
- Transfer Services

Each level of service defines a different expectation for:

- Passenger assistance
- Driver involvement
- Conditions under which the service is delivered

The distinction between levels of service reflects the level of capability required to perform the trip.

These distinctions are part of broader industry discussions focused on aligning expectations across providers, brokers, health plans, and regulators.

📍 JW Marriott Grande Lakes, Orlando, Florida, August 16–19, 2026
👉 https://nemtac.co/events

NEMTAC Transform® is the largest annual event hosted by NEMTAC®, convening transportation providers, brokers, payers, regulators, technology partners, and subject-matter experts to advance safe, reliable, and equitable non-emergency medical transportation through standards-informed education and c...