02/17/2026
FRONT DESK
Healthcare Partners Family Medicine, a busy medical practice in The Villages is looking for a Full-time Front desk with outstanding interpersonal skills, patience and professionalism when working with patients, doctors and staff.
Responsibilities
Primary duties include, but are not limited to:
Schedule, reschedule, and cancel appointments as necessary
Answer all incoming telephone calls promptly
Retrieve phone messages and return messages
Assist patients on their inquiries
Create new patient packets and register patients into the system
Enter patient data into the system including scanning of photo IDs and insurance cards
Perform insurance verifications
Check-in patients
Post charges and record no-shows
Process payments which includes collection of copays and balances
Maintain a clean patient lobby and restock snacks
Qualifications
Strong Customer service experience preferred, but not required
Ability to maintain the highest level of customer service at all times
Flexibility to adapt in a variety of situation
Must have advanced attention to detail
Able to work flexible schedule
Excellent written and verbal communication skills
Able to multitask and have excellent organizational skills is essential
Must have basic knowledge and experience with computers, printers and scanners
Work Environment/Physical Demands
Occasional high stress when dealing with patients
Benefits
Health Insurance
Vacation Pay, Sick Pay and Holiday Pay
Daytime hours
401(k) plans
The Villages Charter school eligible
Target hiring is immediate. The successful candidate shall undergo business familiarization after hiring. Once employed, candidate shall enjoy a competitive compensation & benefits package and great opportunities for career & personal growth.
Applicants may e-mail resume to jobs@md-one.net or fax at (352) 750-2023.
ATTN to Human Resources and please specify the position applying for.
