09/11/2024
I want to express my sincerest and most heartfelt apology for the unnecessary grief and concern caused by the delay in procuring the memorial for your loved ones. I know this delay has caused much stress and anxiety for my customers. I have been in business over 35 years and have never failed to complete an order. Unfortunately, many factors beyond my control have caused this delay. Please know that I am not making excuses, and I am working extremely hard right now to make everyone whole and deliver all memorials in an expeditious manner.
I was born and raised in this area, and I have great respect and admiration for all of the people and my customers in this community. I have absolutely no intention of defrauding anyone or failing to deliver the memorials as ordered. I am working now to resolve all issues and make my customers whole. I am diligently working to obtain the status of everyone's order and report the progress I am making toward delivery. It is my intention to deliver all orders.
Thank you for your patience and please accept my apologies.
Tony Eaton
Tifton Monument and Memorials, LLC
Eaton Memorials & Monuments, LLC
