01/27/2020
A PSA: Actions the public & small business community can take in the event of a data breach:
First, identify what information might have been stolen. Typically this information is listed in a breach notification.
Be patient with any entities that have either confirmed a breach, or you suspect may have been breached. Recognize that they usually will not have immediate answers available, and legally, they may have up to 60 days to publicly post or personally contact you with breach notifications, depending upon the specific scenario.
Make sure software and firmware (system) security updates are installed regularly on every machine on your network- including computers, printers, tablets, smartphones, and any other connected devices (e.g. networked cameras, smart speakers, smart TV boxes, etc.).
If you are a home user or small business, regularly backup all systems to a set of removable disks. Test your backups periodically (at least annually) to confirm they can restore information when you need it.
Use unique, lengthy, complex passwords/passphrases on every website or user account. Do not share passwords between websites. Use a password as long as the account will allow.
Use a password manager, such as 1Password or Dashlane, to store your passwords.
Use two-factor authentication everywhere it is available. However, not all forms of two-factor authentication are created equal. Give preference to the following order of two-factor authentication:
1. Hardware tokens (e.g. Yubikey, key fob issued to you by your banking institution)
2. App-based approval or random code generation
3. Codes sent via Email
4. Codes sent via text message
5. No two-factor authentication
Upgrade your antivirus to include a more modern advanced threat protection system, such as Cylance Home or Cylance Protect (Business version - contact Harmonium for a license).
Install ad blockers on all web browsers.
If you believe an incident of fraud or identity theft has occurred:
- place a freeze on your credit file with each of the three major credit agencies,
- work with credit grantors to close fraudulent accounts, and,
- report the incident to local law enforcement or the FBI at: www.ic3.gov.
Experian can be reached at: 1 (888) 397-3742 or http://www.experian.com/consumer-information/cis-contact-business.html
Equifax can be reached at: 1 (800) 727-8495 or https://www.equifax.com/personal/contact-us/
TransUnion can be reached at: 1 (800) 813-5604 or https://www.transunion.com/customer-support/contact-us-consumers
You can also notify the Federal Trade Commission by following the steps outlined at https://www.identitytheft.gov/ or call 1 (877)-ID-THEFT (438-4338).
If you would like additional resources relating to protecting yourself from identity theft, you can visit Oregon’s Consumer Protection website located at https://www.doj.state.or.us/consumer-protection/id-theft-data-breaches/identity-theft/.
The IC3 accepts online Internet crime complaints from either the actual victim or from a third party to the complainant. We can best process your complaint if we receive accurate and complete information from you. Therefore, we request you provide the following information when filing a complaint: