Andrews Center Behavioral Healthcare System

Andrews Center Behavioral Healthcare System 24/7 Crisis Hotline
877-934-2131 Andrews Behavioral serves five counties: Smith, Henderson, Rains, Van Zandt, and Wood.

Andrews Behavioral Health is one of 39 local mental health authorities throughout Texas, providing services to treat mental illness, and intellectual and developmental disabilities. This includes emergency crisis services, care for adults with severe mental illness, care for youth with severe emotional disturbances, treatment for substance use disorders, autism care services for children, Veteran’s services and much more. Andrews treats more than 12,000 people each year. Andrews is chartered to serve as the mental health authority for its five-county region, helping the organizations and individuals in East Texas work together in collaboration and coordination to solve mental healthcare challenges in the community.

Perhaps, third time will be the charm ....Have you noticed how the ice background for this post was dark and frozen on M...
01/28/2026

Perhaps, third time will be the charm ....

Have you noticed how the ice background for this post was dark and frozen on Monday? Yesterday it was much lighter and less solid. Today it's kind of melty. We are deep at Andrews ... lol. Stay warm and safe, friends!

Out of an abundance of caution and concern for our clients and team members, Andrews clinics will remain closed on Tuesd...
01/27/2026

Out of an abundance of caution and concern for our clients and team members, Andrews clinics will remain closed on Tuesday, January 27.

Our team will be working remotely and will provide services online for as many clients as possible throughout the day.
With area schools remaining closed, child care is also a challenge for many of our team members. We appreciate your understanding as we continue to prioritize safety while supporting those we serve. 💚

We are taking our own advice and pausing for tomorrow. Please stay safe and warm.
01/25/2026

We are taking our own advice and pausing for tomorrow. Please stay safe and warm.

Sometimes the weather makes the decision for us.The roads go quiet. Schedules loosen their grip. And the world asks us—g...
01/25/2026

Sometimes the weather makes the decision for us.

The roads go quiet. Schedules loosen their grip. And the world asks us—gently or not—to slow down. An ice storm reminds us of something we often forget: rest isn’t laziness, and stillness isn’t wasted time.

It’s how we recover balance. It’s how we notice one another again.

If today finds you at home, maybe that’s not an interruption—but an invitation. To breathe. To check in on someone. To let your nervous system catch up with your good intentions.

Stay safe. Stay warm.

And remember: slowing down is sometimes the most caring thing we can do—for ourselves and for each other. 💚

💚 Employee of the Month — A Shared Honor 💚This month, we are proud to recognize a Dual Employee of the Month. Due to ext...
01/21/2026

💚 Employee of the Month — A Shared Honor 💚

This month, we are proud to recognize a Dual Employee of the Month. Due to extraordinary and unforeseen circumstances, Shakendra is sharing this honor with Sandra, whose tireless frontline efforts made a client’s recovery possible.

Sandra was nominated for going far beyond her role to support a client returning home after a four-month hospitalization. Her compassion showed up in countless ways — delivering meals to ensure he had food, providing hair trimmers, and even covering the cost of his Texas ID out of pocket. She worked persistently to secure funding for tree removal so a power pole could be installed, restoring electricity to his home.

Sandra also stepped in to address unsafe living conditions, cleaned and organized the client’s kitchen, helped haul away yard debris so he could earn small amounts of income, purchased a microwave, delivered food bank groceries, and offered steady encouragement during moments when he felt overwhelmed and wanted to return to the hospital.

💚 Sandra, thank you for your unwavering dedication to your client’s quality of life. Your compassion, persistence, and willingness to go above and beyond are a powerful example of service in action. We are grateful for you and proud to have you on our team!

💚 Employee of the Month — A Shared Honor 💚This month, we are proud to recognize Sandra Jones as a Dual Employee of the M...
01/20/2026

💚 Employee of the Month — A Shared Honor 💚

This month, we are proud to recognize Sandra Jones as a Dual Employee of the Month. Shakendra Williams is sharing this honor with Sandra, whose tireless frontline efforts made a client’s recovery possible.

Sandra was nominated for going far beyond her role to support a client returning home after a four-month hospitalization. Her compassion showed up in countless ways — delivering meals to ensure he had food, providing hair trimmers, and even covering the cost of his Texas ID out of pocket. She worked tirelessly to secure funding for tree removal so a power pole could be installed, restoring electricity to his home.

Sandra also stepped in to address unsafe living conditions, cleaned and organized the client’s kitchen, helped haul away yard debris so he could earn small amounts of income, purchased a microwave, delivered food bank groceries, and offered steady encouragement during moments when he felt overwhelmed and wanted to return to the hospital.

💚 Sandra, thank you for your unwavering dedication to your client’s quality of life. Your compassion, persistence, and willingness to go above and beyond are a powerful example of service in action. We are grateful for you and proud to have you on our team!

We want to share a meaningful interview on KTBB featuring our own Mari Gutierrez, who serves in many important roles at ...
01/20/2026

We want to share a meaningful interview on KTBB featuring our own Mari Gutierrez, who serves in many important roles at Andrews, including that of Su***de Prevention Coordinator.

https://ktbbaudio.com/infocus/infocus01-11-26.mp3

Take a listen as Mari shares facts and feelings about su***de. We believe you’ll find her words helpful in better understanding this complex and deeply human issue.

For those who have lost a loved one to su***de, support from others who truly understand can be life-changing. That’s why we are currently seeking LOSS Team volunteers with lived experience in su***de loss.

Andrews Behavioral Health is providing free training for LOSS Team volunteers:

LOSS Team Volunteer Training
Friday, January 23
9 a.m. to 4 p.m.
Andrews Behavioral Health
2323 W. Front Street, Tyler

To register or learn more, call 903-752-8306 or email lossteam@andrewscenter.com.

You may also apply as a volunteer on our website: https://andrewscenter.e3applicants.com/careers/LOSS-Team-Volunteer-1170

Andrews Behavioral Health is seeking volunteers with lived experience of su***de loss to support grieving families throu...
01/15/2026

Andrews Behavioral Health is seeking volunteers with lived experience of su***de loss to support grieving families through its HEARTS LOSS Team, with training scheduled for Jan. 23 in Tyler.

“The HEARTS LOSS Team is made up of trained volunteers who provide presence, understanding, and compassionate listening to individuals and families navigating life after a su***de death,” said Reagan Preznik, LOSS Team Coordinator.

For those who have lost a loved one to su***de, support from others who understand can be life-changing, she added. The team will consist of volunteers that include individuals with personal lived experience of su***de loss, as well as mental health professionals who feel called to support survivors.

“A caring community means supporting families after a tragic death has occurred,” said Mari Gutierrez, Su***de Prevention Coordinator. "Surviving a su***de loss is something too many people face, and with rising su***de rates in East Texas, families need more support than ever.”

Andrews Behavioral Health provides free training for LOSS Team volunteers, along with clear guidance, boundaries, and ongoing support to ensure volunteers feel prepared and supported.

Participation is carefully paced, and personal sharing is never required. Volunteers are always free to step back if needed.
“Taking care of families after the death of a loved one is an important part of any community,” Gutierrez said. “That responsibility becomes even more important when the death is due to su***de."

LOSS Team Volunteer Training
Friday, January 23
9 a.m. to 4 p.m.
Andrews Behavioral Health
2323 W. Front Street, Tyler

To register or learn more, call 903-752-8306 or email lossteam@andrewscenter.com.

January is an open door to a fresh startA new year often comes with unspoken pressure — to feel refreshed, motivated, an...
01/13/2026

January is an open door to a fresh start

A new year often comes with unspoken pressure — to feel refreshed, motivated, and ready to move forward. But for many people, January is less about momentum and more about recovery. As the decorations come down and routines return, it’s common to experience an emotional dip sometimes referred to as “post-holiday blues.”

According to Andrews counselor Neisha LeStage, this shift is one of the most overlooked seasonal challenges:

“People expect to feel renewed after the holidays. But in reality, they’re often carrying exhaustion, financial stress, family tensions, and the emotional whiplash of going from celebration to quiet. Feeling low during this transition is more common than people realize — and it’s nothing to be ashamed of.”

Neisha emphasizes a few important truths to keep in mind during January:

💚 Post-holiday emotional dips are real.
The abrupt shift from anticipation, social gatherings, and structured schedules back into everyday life can leave people feeling flat, irritable, or sad.

💚 It’s not just emotional.
Reduced sunlight, disrupted sleep, changes in routine, and overextension can all intensify seasonal mood shifts.

💚 You don’t have to “power through.”
Talking with a mental health professional or a trusted friend can help restore perspective and balance before stress quietly builds.

Gentle tips for January
• Lower the bar. Ease back into routines rather than expecting immediate productivity or motivation.
• Reconnect socially in small, meaningful ways.
• Rebuild your sleep and meal schedule with consistency, not perfection.
• Get outside when you can — even brief exposure to daylight can help.
• Talk early if your mood isn’t improving or begins to feel heavier.

If the post-holiday slump lingers longer than expected, Andrews Behavioral Health is here to support you. January is a season of transition — and you don’t have to navigate it alone.

Be there for someone after su***de lossFor those who have lost a loved one to su***de, the holidays can echo long after ...
01/09/2026

Be there for someone after su***de loss

For those who have lost a loved one to su***de, the holidays can echo long after they’ve passed — no matter how much time has gone by. The quiet after gatherings, the return to routine, and the absence of familiar voices can make January especially heavy. Grief doesn’t reset just because a new year begins.

That’s why Andrews Behavioral Health works to support individuals and families long after the first days of grief have passed. Through our HEARTS LOSS Team, people with lived experience of su***de loss are trained to walk alongside others who are newly grieving.

LOSS Volunteers don’t offer answers or advice — they offer presence, understanding, and the assurance that no one has to navigate this road alone.

If you have experienced su***de loss and have ever wondered whether your story could help someone else, there is a safe and supported way to explore that possibility.

LOSS Team Volunteer Training
Friday, January 23
9 a.m. – 4 p.m.
Andrews Behavioral Health
2323 W. Front Street, Tyler

Apply online:
https://bit.ly/4qyrnAR

Questions?
Call 903-752-8306 or email lossteam@andrewscenter.com

As we welcome a new year, I want to begin by wishing you peace, health, and renewed strength for the road ahead. January...
01/08/2026

As we welcome a new year, I want to begin by wishing you peace, health, and renewed strength for the road ahead. January often arrives with mixed emotions — hope alongside heaviness, anticipation paired with reflection. At Andrews Behavioral Health, we understand that both can exist at the same time.

The work that happens at Andrews moves forward every day across our organization and the communities of the five counties we serve. It’s not about rushing forward — it’s about moving with purpose, one steady step at a time.

As we begin this new chapter, we’re grateful for the trust you place in us and for the people — our team, our partners, and our community members. All of you make our work possible.

And thank you to our Facebook followers. We look forward to continuing to share stories, insights, and resources with you throughout the year as we continue moving mountains together.

Wishing you a calm and hopeful start to 2026!

We mark a new beginning, but today is about rest.There’s nothing you need to become today.💚 Rest your mind.💚 Rest your b...
01/01/2026

We mark a new beginning, but today is about rest.

There’s nothing you need to become today.

💚 Rest your mind.
💚 Rest your body.
💚 Rest your expectations.

A rested beginning is enough.

Address

2323 W Front Street
Tyler, TX
75702

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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