07/11/2025
Medshore Ambulance Service is proud to recognize several outstanding team members for their exemplary performance and commitment to excellence in patient care and communication.
Jessica Porras and Robert Peters were recently commended by the Medshore dispatch team for their consistently high level of performance. The internal citation praised them for being “quick and efficient in their transports,” while also highlighting their professionalism, respectful demeanor toward patients, and excellent communication. The commendation read, “Dispatch never has to question their status. Thank y’all for always being awesome!”
In addition to internal recognition, Medshore dispatch also recently received an external commendation from the wife of a patient transported by crew members Kywanna Thomas and Greta Kendrick. The patient’s wife expressed heartfelt appreciation, noting that “they were very professional and they handled her husband with extreme care.”
These commendations are a reminder of the everyday excellence demonstrated by Medshore crews. While challenges and complaints often receive more attention, the Operations Staff in Columbia proudly recognize and celebrate the dedication, compassion, and professionalism consistently shown by our teams.
“We are incredibly proud of Jessica, Robert, Kywanna, and Greta,” said Columbia Operations Manager Thomas Cathcart. “They exemplify the values of Medshore and set the standard for what exceptional patient care should look like.”
