New Heights Speech & Language

02/28/2026

IEPs much be specific as to what services are provided when, how and by whom!

02/25/2026

This interaction happens all the time.

A supportive person tries to help an overwhelmed autistic individual by desperately trying to find out what’s needed:
“Would you like a snack?”
“Are you thirsty? We’ve got orange juice in the fridge!”
“Do you want to take a walk?”

And as per usual, each question is met with the same response
“I don’t know” or “It doesn’t matter!”

Eventually, the support person gets flustered…maybe they decide the autistic person doesn’t WANT help, and it ends in, “well if you figure out what you want, let me know!”

Here’s the part people misunderstand:

If autistic people could clearly explain what they needed while overwhelmed,
they wouldn’t need support in the first place.
“I don’t know” and “it doesn’t matter” are not avoidance…they’re accurate reports.

What looks like “refusing help” is often a sign that the problem-solving part of the brain is offline.

So instead of playing 20 questions — and then assuming the person doesn’t want help — try this:

▪️Let them talk, even if it doesn’t make sense or you’ve heard it before.
Venting can help with processing.

▪️Stop asking and start doing. Questions can increase pressure when thinking and decision-making are offline.
Instead, make support about YOU and model a path forward, knowing they can opt out if it doesn’t help.

For example: say “I’m really hungry, I’m getting a snack”, and causally set out some snack options for them too, rather than asking if they want one.

Or explaining that YOU need fresh air and inviting them along because YOU don’t want to go alone.

Support can’t always depend on someone being able to explain their needs.
Sometimes, accessible support means do first, ask later.

02/23/2026

02/23/2026

Yep!

02/23/2026

Intensives continue at Pediatric MotorWerks Occupational and Physical Therapy!

02/22/2026

Get it in writing!

Prior Written Notice (PWN) is an important document that ensures parents are informed about proposed changes or refusals in their child's special education services. Understanding PWN helps parents stay engaged and protect their child's educational rights.

02/22/2026

02/22/2026

Progress looks different for everyone!

02/20/2026

Say it louder!

02/15/2026