09/22/2025
Attention Employers:
Employers Enjoy Streamlined Payments Within HELMS: Use Your Payment Pin for Instant Processing.
Healthcare Enforcement and Licensing Management System (HELMS) Payment PIN
The Washington State Department of Health (department) is excited to introduce a new feature offered within the new Healthcare Enforcement and Licensing Management System (HELMS) called the “Payment PIN”.
How it works:
The employer will create a HELMS portal account or log into an existing account to create the payment pin.
While working with the licensee you will provide them with this pin.
The licensee will use this PIN within the payment section within HELMS.
Note: The department does not manage employer PINS. These are entirely self-managed by the employer, who can generate a PIN at any time, or de-activate a current PIN.
Employer Notification:
Once the licensee uses the PIN within HELMS, the employer will be notified instantly via email that payment is due.
Employers will have 14 days to make the payment.
Benefits:
Eliminates the need to contact the call center or wait for communication from the licensee related to payments. The payment pin Is INSTANT!
Removes delays in processing payments.
Employers have control over the payment process for the licensee.
Optimizes customer transactions making them faster, more secure, and user friendly.
More info: