Heidi Lynn Yip, NP in Acute Care PLLC

10/01/2025

Unfortunately the government has shut down so we are unable to do any telehealth visits from this point forward. Please plan on coming into the office for your visit for the time being.

Thank you.

09/30/2025

Good morning!!

With a likely government shutdown beginning tomorrow October 1 - telehealth will no longer be a covered service. The current end date for telehealth is September 30, 2025. If the government passes a resolution this will be extended.

BUT UNTIL FURTHER NOTICE - STARTING TOMORROW WE WILL NO LONGER BE ABLE TO DO VIDEO APPOINTMENTS IF THE GOVERNMENT SHUTS DOWN. Please call the office ASAP if you're scheduled for a video appointment and will NOT be able to come in person at your scheduled appointment time.

Thank you and we apologize for the inconvenience.

09/26/2025

Someone's tired out from loving on patients every day! 🥰🥰

09/18/2025

We have FLU SHOTS 💉

We will ask everyone at check-in if they would like a flu shot, however they are limited! If you want one call the office ASAP so we can get yours done 🙂

Call now to connect with business.

09/18/2025

"I would give 10 Stars if the system allowed. I have been suffering for 30+ years with Migraines. Most Dr's today want to figure out what you don't have, where 1 visit to see Heidi and my lifetime of Headaches has been resolved. She thoroughly discussed and Listened to my extensive health issues and my head feels the best it has in my life! HIGHLY, recommend this office if you are a Headache sufferer! Heidi is the BEST!"
Jackie M - 9/8/25

THANK YOU SO MUCH JACKIE!!! I AM SO HAPPY YOU ARE FEELING BETTER!!

09/10/2025

If any of my APP friends are looking for an amazing opportunity...

Private Neurology Office Practice (Greece)

09/01/2025

Happy Labor Day!!!

09/01/2025

September 2, 2025

We regret to inform you that as of November 2, 2025 we will no longer be participating with Fidelis insurance. We have tried to negotiate a fair contract with Fidelis that will allow Heidi to continue to provide you with exceptional headache care, however unfortunately Fidelis is not interested in making this happen. Currently, Fidelis feels they are only responsible for paying a portion of the cost of medications that Heidi uses to treat her patients and that since Heidi is a nurse practitioner (as opposed to a physician), she should be responsible for about one third of the cost of medications she purchases. This has resulted in losses of over $600 for just one IV treatment in some instances. I hope you can understand why she had to make this very difficult decision.

Heidi is happy to continue seeing you after November 2, 2025 as a self-pay patient. Your appointment cost would be $100 and any treatments or testing ordered would still be covered under your insurance. For procedures, please call the office to discuss pricing. Medications such as BOTOX and Vyepti will come from a Specialty Pharmacy covered through your insurance and you would just be responsible for the administration fee in the office. For any acute treatment of headache (migraine cocktail or Toradol injections) you would be responsible for the medication cost and administration fee, but they are generally quite affordable. Alternatively, you can also switch insurance companies during open enrollment if that is a possibility for you. We accept almost all other major insurances and smaller local policies.

Please contact us as soon as possible if you would like a referral to another provider who manages headaches. We will send these records so you can get an appointment scheduled as soon as possible.

We are truly sorry this is happening. Please feel free to contact us with any questions or concerns. Heidi is committed to making any transition and smooth as possible.

Sincerely,

Heidi Lynn Yip, AGACNP-BC, AQH

08/13/2025

To make this even more infuriating - this was a PEDIATRIC SPECIALIST/INTERNAL MEDICINE MD that made this decision to deny treatment for my patient. For a headache disorder she DOES NOT specialize in - nor is the treatment requested something she would be as as a PEDIATRIC SPECIALIST.

This is who is controlling your treatment. People who are NOT well versed in the specialty area they are deciding for. People who have the nerve to question my training and capabilities that have NO specialized training OR interest in MY specialty.

08/12/2025

I was just doing a peer to peer to try and get treatment approved for one of my patients and the female MD on the phone said:

"I'm sorry what is your training?"

I advised her that I specialize in headaches. She then responses with:

"How? Are you a neurologist?"

I told her I was not, that I was a nurse practitioner. She then asked me:

"How do you specialize in headaches then?"

I explained I own a headache clinic and have an Added Qualification in Headache Medicine. After she tried telling me BOTOX is only allowed if done by MDs and Pain Specialist (WRONG) she then proceeded to argue with me for > 15 minutes that she did not have any appeal letters or documented phone calls from my office regarding approval for said treatment. She told me "we do not keep everything that is sent to us. We get so much stuff sent to us, we would never be able to find everything if we kept it all in the files."

I sent an appeal letter for treatment in May 2025 - and received confirmation via fax that Excellus received it. We called Excellus > 5 times from May - July inquiring about this case. We documented who we spoke with and the reference numbers we were given by insurance. But she has no documentation of anything. Because they do not keep it.

This is a real problem. You are paying for your insurance company to pay for your care. I am taking extra time fighting for you to get what you need. Your insurance company is ignoring my documentation and denying your requested treatment. I am not getting paid for any of this. They are getting your money and refusing to pay for your treatment.

Never have a I EVER been talked as if I am not capable of providing care because I am a Nurse Practitioner. Here's the thing doc - I am practicing completely independent of a physician and in network with Excellus BECAUSE OF ME. I fought your policy and I won. So next time keep your obvious displeasure of Advanced Practice Providers to YOURSELF. Meanwhile, I will be over here still advocating and fighting for my patients to get what they need and deserve.

08/05/2025

Heidi Yip provides comprehensive headache care to people at least 18 years old. She owns and leads one of the very few headache specific practices in the Rochester area. She started her practice, Heidi Lynn Yip, NP in Acute Care PLLC in 2023.

07/01/2025

SEEKING PART TIME RECEPTIONIST

Experience with Medent preferred. 16-20 hours per week. PTO.

We do have a a dog at the office so must be able to be around animals.

Please email resume to headachecare@outlook.com or drop off at the office.

Heidi Lynn Yip, NP in Acute Care PLLC
6536 Anthony Drive
Ste C
Victor, NY 14564
(585)433-8050