10/07/2024
Happy Customer Service Week!
Please share if you know a Lakeshore employee who demonstrates great customer service skills!
If you work at, live at, work with, or are otherwise a part of one of Monarch Healthcare Management's many skilled nursing or assisted living communities in Minnesota, you know that are an essential part of the uniform. π¦π
Yes, our caregiver and support staff find joy in the work they do, but it's more than that. We firmly believe that by combining five-star customer service with patient-centered care, we can improve patients' quality of life and ultimately deliver better health outcomes.
You've probably read it on inside our buildings or on our website, but we like to say, "πΎπ ππππ ππ ππ πππ ππππππ πππ πππππ!" Our goal is to ensure that every Monarch facility resident receives the BEST care possible. We do that by wearing our smiles and making sure our residents are smiling, too!
Every single one of our employees plays a role in customer service delivery, directly or indirectly, and we appreciate ALL of you for upholding Monarch's Mission! Happy ! π§‘
If there's someone at your workplace who always delivers service with care and a smile, name them in the comments below!