08/10/2025
From the webpage:
"Gift cards are a popular and convenient gift-giving option, but they are also a target for scammers. Stay one step ahead and shop carefully to avoid a scam known as “gift card draining.”
Here’s how the gift card scam works: Scammers tamper with gift cards in stores using handheld scanners to capture card information, then periodically check the balance by calling the retailer's 800 number. Once the card is activated, they either clone and create counterfeit cards, use the information to shop online, or divert the funds to their own cards, leaving the unsuspecting buyer with an empty gift card.
One person shared their experience with this scam on BBB Scam Tracker. “A friend got a gift card at [company name redacted] and the paper packaging had not been visibly tampered with. The clerk scanned the barcode that is visible through the paper packaging’s “window” and applied the funds, but when my friend went to use the card, he saw this sticker had been carefully inserted through the “window” to cover up the barcode. The card itself had no funds on it.”"
Gift cards are a convenient option for gift giving, but they are also a target for scammers. Know the signs of "gift card draining" scams and how to avoid them.