Odyssey Management Dental Speaking & Consulting

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Odyssey Management Dental Speaking & Consulting

Are you looking for a combination of inspiration and education?

Teresa Duncan combines her management experience with industry insight to consistently deliver the most current knowledge to her audiences.

11/19/2025

🤯 Is your practice secretly losing $500, $1,000, or more every month? (Spoiler alert: YES, it probably is.) Adam Smith is here to help us play detective and expose the silent money leaks in even the most buttoned-up practices. We're talking merchant fees, hidden tech contracts, and the little things that eat away at your profit. He talks about auditing your fees and turning those savings into well-deserved team upgrades. Keep that money for your office!

💬 Drop a comment: What's the most annoying recurring fee you currently pay?

11/18/2025

My time with Northern Virginia Dental Society was special because I was talking to the home crowd! It was such a pleasure to connect with everyone. I met many new friends and reconnected with old friends. Who says insurance doesn’t bring people together? 😄

Thanks for the fantastic questions and engagement!

11/17/2025

Registration is open for Chicago Midwinter 2026! Can’t wait to return🙌 This year I’m bringing sessions on AI, management, and documentation, all designed to make your admin life easier.

See you in Chicago!

11/13/2025

Did you know? There's a law that requires you to notify patients after a data breach.

HIPAA requires patient notification when a breach occurs, and if the breach affects more than 500 individuals, you're also required to notify the media. This isn't optional, it's a legal obligation. On top of that, many states have their own notification laws that you also need to follow.

11/12/2025

2026 is approaching quickly, and successful preparation starts now. In the world of dental administration, simply hoping for the best isn't a strategy. We need to be proactive about the changes coming.

Join Kevin Henry and me for Chew On This! 2026 Strategy & Trends. This live discussion is specifically designed to give your dental team the foresight needed to thrive.

We will break down:

✅ Upcoming insurance shifts that directly impact your claims and collections.
✅ Key industry trends that will require adjustments in your daily practice workflow.
✅ Actionable strategies for smarter, profitable moves next year. Yes, you’ll use AI!

If you are committed to making your office more efficient and prepared for the new year, this is the essential hour you need. Plus you’ll have a good time!

11/11/2025

Last call. The Virtual Insurance Party starts TOMORROW at 12 PM ET. This is your final call to join the virtual insurance party tomorrow. No boring slides - just fellow insurance nerds jumping straight into claims challenges, year-end prep, and key changes for 2026.

This is all about connection and conversation. Turn on your camera (it’s required!) and secure your seat!

10/30/2025

Let’s be honest, running a dental practice isn’t just about great margins or perfect preps. It’s contracts, communication, collections and constant curveballs.

Dr. Amrita Patel joins me to talk about what no one really warns you about: confusing insurance contracts, tough team dynamics, and the business headaches that follow you home. It’s time to get real about the side of dentistry that happens once the patient leaves the chair.

💬 What’s one thing you wish dental school had prepared you for?

10/29/2025

We’re just two weeks away from the next Vyne Dental Virtual Insurance Party happening November 12th at 12 PM ET!

Get ready to talk about claims challenges, year-end prep, and what’s coming for 2026. These virtual parties are all about connection and conversation. So turn that camera on and join in the fun! 🎥💬

👉 Save your spot now before it fills up!

10/28/2025

The Uncontested Dental Claim: Why You Should Fight for Payment

Many dental claims that are initially denied and returned to the office without payment are never contested. When you don't pursue payment for a claim, it sends a message that the treatment wasn't important. If you truly believe a procedure was necessary, you should be prepared to fight to get it covered by insurance. Pushing for payment on denied claims demonstrates conviction in your treatment decisions and is a vital part of practice management.

10/24/2025

In this special takeover episode, Ashley Bond shares why dental billing isn’t a solo job, it's a team sport. When hygienists, assistants, and front office staff work in sync, claims get paid on the first try. Clinical notes play a critical role here; detailed SOAP notes (Subjective, Objective, Assessment, Plan) ensure accuracy and prevent denials.

Ashley shares how poor documentation and missing details like forgetting how old a crown is can cost practices thousands. She explains why “stock narratives” no longer cut it and how patient-specific notes support both revenue and liability protection.

Using clinical note templates built around procedure codes, real-time communication, and tracking denials can dramatically reduce resubmissions. Ashley emphasizes that the administrative load on dental teams is heavier than ever and why outsourcing billing to specialists can free up time, restore patient trust, and prevent burnout.

Outsourcing isn’t just delegation, it's collaboration. With structured documentation, clear systems, and a trusted billing partner, every part of the practice works smarter, not harder.

10/23/2025

How Dr. Christie Handled Her First Year Solo

During her first year of practice, Dr. Christie worked in her father-in-law's small dental office. She chose to handle every aspect of the business by herself, without an assistant or a front desk person. She was "all the people" , treating patients, sterilizing instruments, and managing the billing and claims. While she didn't make the most money, her costs were low, which allowed her to be profitable. This challenging year, which included many late nights , was a "beautiful experience" that taught her the foundational basics of the dental business.

10/22/2025

Insurance questions piling up? Let’s fix that. Join me on November 7th for “Dental Insurance in a Day for the Team”. A full-day workshop built to make sense of the messy, confusing side of dental insurance.

If you’ve ever thought, “There has to be an easier way to handle insurance,” this class is for you!

Two weeks away! Grab your spot before it fills up!

Address

Washington D.C., DC

Website

https://www.odysseymgmt.com/

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Talking Insurance & Management!

Teresa brings energy and knowledge to her audiences. Her classes are full of fun and learning - even when we’re reviewing pages of insurance reports (like the picture above!)

She started out in the dental office then moved into speaking/consulting. She recently decided to concentrate on the speaking part of her business and limited her consulting time. Teresa works with several dental corporations as an adviser and KOL (key opinion leader). She has her finger on the pulse of insurance and management issues.

Take a look at her website and articles and then listen to her podcast to learn more about her style. Thanks for stopping by!