Odyssey Management Dental Speaking & Consulting

Home
United States
Washington D.C., DC
Odyssey Management Dental Speaking & Consulting

Are you looking for a combination of inspiration and education?

Teresa Duncan combines her management experience with industry insight to consistently deliver the most current knowledge to her audiences.

01/02/2026

Hiring the wrong person isn’t just a small mistake. It can quietly drain your practice, wreck team culture, and pile stress on your shoulders until everything feels like it’s falling apart. In this episode, Lorie Streeter joins us to break down the dangers of panic hiring and the mindset traps that keep leaders stuck.

If you’ve ever felt the pressure to “just fill the position,” this conversation is a must-listen. The wrong hire can cost you more than money; it can kill momentum, trust, and even your practice’s reputation.

12/30/2025

The clinical side of dentistry is predictable, but the business side? That’s where things get complicated. My friend Olivia Smith joined me to talk about the parts of the practice that usually stay hidden. Most of us stepped into management roles because we were great at our jobs, not because we had a degree in navigating office dynamics. It’s a steep learning curve that often leads to burnout before you even find your footing. Let’s avoid that for you.

Key highlights:

👉 Navigating the shift of a new associate.
👉 Identifying and stopping manager burnout.
👉 Practical tips for patient case acceptance.
👉 Building leadership skills from the ground up.

I’d love to hear your thoughts: Which area of practice management do you feel is the most overlooked in our industry?

12/29/2025

Are you an experienced practice leader? Then I know it's hard to find CE that challenges you. Practice Management Power Day is what you've been looking for. Plan to attend Friday 9/25 near the Denver airport! Come early if you're a dental spouse and attend Thursday's CE. If you're a Dental Revenue Network member then stay for Saturday's Annual Event!

12/26/2025

The Dental Staffing Crisis No One’s Ready For.

The dental industry is facing a major staffing challenge. Studies show that nearly a quarter of the current workforce, especially dental hygienists and assistants could be lost within the next five years. This growing shortage isn’t expected to improve soon, making it essential for dental practices to start preparing now. By developing smarter staffing strategies and strengthening team retention efforts, practices can take proactive steps to protect their operations and ensure long-term stability.

Watch the full podcast: Nobody Told Me That EP 160 True Crime: California Dentist Reigns Terror

12/23/2025

Chicago Midwinter 2026 is almost here! My sessions this year are focusing on strategy and technology. We’ll talk about the complexities administrative teams face daily and how to stay efficient by:

👉 AI Integration: Moving beyond simple tools to a better automated workflow.
👉 Leadership In Motion: How to help your team succeed amid all these changes.
👉 Documentation: Clinically driven revenue is my theme for 2026. We can only do this with stellar documentation.

Let’s elevate your practice's administrative performance this year. Reserve your classes today!

12/22/2025

The 2026 Coding Update Webinar drops in a few weeks! If you think you can just skim the changes, think again. Your revenue cycle is on the line. There’s a laser code but not the one we want. And a duplicate denture code. In case you’re a heavy chewer? I’ll give you the rundown on the 60 changes. Thanks to Vyne Dental for hosting this annual event!

Don't let your claims become collateral damage in the new year. Register for the live event and to get the replay.

12/19/2025

Did you know your revenue is tied to what happens before a patient ever says “yes”? If you're trying to get more patients in the door and increase revenue, start by looking at your patient journey not just your marketing.

In this episode, Angela Davis-Sullivan of Adaptive Dental Solutions breaks down the real drivers behind case acceptance and how they impact your bottom line. From first impressions on the phone to how treatment and finances are discussed, every step matters.

You’ll learn:
✅ How strong phone calls lead to stronger case acceptance
✅ Tips for presenting treatment plans with more confidence
✅ Why a slightly high cost estimate can increase trust
✅ Who on your team should handle the money talk and why it depends
✅ How to tailor conversations based on patient motivation
✅ What to do when your key team member leaves or roles shift

Whether you're fully staffed or everyone’s wearing multiple hats, this conversation gives real, practical ways to improve trust, communication, and revenue.

Want the full story and all the insights? Click the link in the comment to watch the full episode 154: "Dental Case Acceptance Tips: How Your Team Can Increase Treatment Acceptance Rates"

12/17/2025

Alright - I’m finally on TikTok and yes, I’m late to the game. Find me over there for quick updates and the latest trends in the dental industry. I’ve promised my team that I’ll go live more often 🙂 Feel free to peer pressure me!

12/16/2025

The Wisdom: What I Wish I Knew administrative webinar is officially on replay! If you’re handling schedules, claims, conversations, or the hundred tiny fires that pop up at the front, this session will feel like someone finally said the quiet parts out loud.

Take the hour. Watch the replay. Bring a notebook. The replay link is in the comments and share it with your admin crew.

12/15/2025

That little administrative shortcut you took last month? It might be the very thing a fraud investigator is tracking right now. We’re all worried about the big mistakes, but many dental leaders don't realize that common habits like tossing an "education letter" or billing under the wrong name are viewed as serious regulatory risks. The feeling of constantly guessing about compliance is exhausting.

If you are carrying the weight of compliance on your shoulders, you need to hear this episode.

In EP 164 of Nobody Told Me That, I sit down with dental attorney Justin Withrow to reveal the serious legal exposure points in your practice. We’re providing the critical distinction between an error and a fraud claim, and exactly what you need to organize before an audit hits.

In this episode, you will find out:
👉 Why those "education letters" are tracked for years to be used as evidence against you.
👉 The immediate, practice-crippling consequence of failing to check the OIG Exclusion List.
👉 How to use Informed Consent as a documented shield against board complaints.

Don't wait for a subpoena to learn these rules.

🗨️ What's the one compliance issue that makes you feel most exposed right now? Share your experience in the comments..

12/12/2025

Did you know your dental career can grow Beyond the Operatory without leaving the industry? Are you a dental professional who's ever wondered what other roles exist within the dental industry outside of clinical care? Whether you're a manager, dentist, assistant, or hygienist, this workshop is your chance to explore what's possible.

Join Teresa and Angela for a full-day, in-person workshop designed to help you discover alternative career paths within the dental field through speaking, coaching, consulting, and more.

We’ll explore:
✅ Real-world income expectations of non-clinical roles
✅ What the hustle really looks like in the beginning
✅ The power of niching down and building your personal brand
✅ Gallup Strengths coaching to help you leverage your natural talents
✅ Honest insight into the entrepreneurial journey

This isn’t a “how to quit your job” seminar—it’s a supportive, information-packed day to help you gain clarity and direction if you’re curious about what else is out there.

🎉 Bonus features:
• Pre-event networking event
• Post-event check-in webinar
• 3–6 months of WhatsApp support
📍Date: March 6
📍Location: Northern Virginia
👥 Limited to 20 attendees

Curious about expanding your role in the dental industry? Join us and explore what’s possible. Link to register in the comments.

12/11/2025

Don’t Risk Your License. Period.

The most valuable asset in a dental practice is the doctor’s license. Compliance with federal and state rules safeguards the ability to provide patient care. Fraudulent practices or careless billing can jeopardize that license, creating costly consequences. Staying educated on coding best practices and fraud triggers ensures long-term security for both the doctor, the team and the patients they serve.

✨ Interested in the full discussion? Watch the full podcast episode 159: “Nobody Told Me That EP 159 My Takeaways From The NADP Meeting”

Address

Washington D.C., DC

Website

https://www.odysseymgmt.com/

Alerts

Be the first to know and let us send you an email when Odyssey Management Dental Speaking & Consulting posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Odyssey Management Dental Speaking & Consulting:

Shortcuts

Want your practice to be the top-listed Clinic in Washington D.C.?

Talking Insurance & Management!

Teresa brings energy and knowledge to her audiences. Her classes are full of fun and learning - even when we’re reviewing pages of insurance reports (like the picture above!)

She started out in the dental office then moved into speaking/consulting. She recently decided to concentrate on the speaking part of her business and limited her consulting time. Teresa works with several dental corporations as an adviser and KOL (key opinion leader). She has her finger on the pulse of insurance and management issues.

Take a look at her website and articles and then listen to her podcast to learn more about her style. Thanks for stopping by!