HQAA www.HQAA.org HQAA has deemed status by CMS, and has national recognition with dozens of third party payers/managed care organizations. Contact us to learn more!

Healthcare Quality Association on Accreditation (HQAA) provides Durable and Home Medical Equipment (DME/HME) providers with the industry's only web based accreditation service. If you're ready for a better way to be accredited, switch now.

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but...
06/17/2025

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Steve shares things to keep in mind when setting up your DME scope of services!
05/15/2025

Steve shares things to keep in mind when setting up your DME scope of services!

Organizations should be very clear about their scope of service, and what services, equipment, and supplies can be delivered, set up, repaired after hours

Steve explains the requirement and applicable standards relating to Identifying certain titles and positions within your...
04/15/2025

Steve explains the requirement and applicable standards relating to Identifying certain titles and positions within your organization.

These are the standards that specify the identification of an officer or staff member to take responsibility for some task or area within the organization:

Boosting Morale Best Practices - Here are some suggested strategies to incorporate into your corporate culture to improv...
03/12/2025

Boosting Morale Best Practices - Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

Steve describes the process for a patient to acquire custom rehab equipment, the highly specialized billing, investment ...
02/12/2025

Steve describes the process for a patient to acquire custom rehab equipment, the highly specialized billing, investment costs to build, service-specific standards applied, and rewards for providing them to patients

All accreditation standards apply. In addition to the traditional accreditation standards, accrediting bodies have standards specific to the niche industry

Another Year Older… - All these annual tasks serve to stay on top of operations and ensure the organization is running e...
01/14/2025

Another Year Older… - All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

The Patient Acceptance Standard - The “Patient Acceptance” standard requires us to plan for those eventualities and make...
12/10/2024

The Patient Acceptance Standard - The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

Steve explains the conflict of interest standard for DME companies, and how be prepared for your accreditation survey
11/07/2024

Steve explains the conflict of interest standard for DME companies, and how be prepared for your accreditation survey

Make sure the philosophy as well as the actual policy/procedure of handling conflicts is firmly ingrained in all employees and all aspects of your company.

Steve explains how to achieve the ultimate goal of winning over repeat customers
09/27/2024

Steve explains how to achieve the ultimate goal of winning over repeat customers

With the right products, a retail setting can supplement your DME business. Generally, these are the trending product lines that can succeed in a retail setting

Steve explains causes, treatments, regulations, HCPCS codes, billing and reimbursement of Lymphedema related products
09/06/2024

Steve explains causes, treatments, regulations, HCPCS codes, billing and reimbursement of Lymphedema related products

It might be a good time to look at expanding your scope of services. Here’s a “to do” list for carrying and billing lymphedema and compression garments.

Steve explains IPPB, CPAP, RADs, and Mechanical In-Exsufflation and Intrapulmonary Percussive Ventilation devices
07/25/2024

Steve explains IPPB, CPAP, RADs, and Mechanical In-Exsufflation and Intrapulmonary Percussive Ventilation devices

A dose of pressure can still be used therapeutically to help patients with respiratory disease.

This standard packs a lot of requirements and responsibilities into a couple dozen words!
06/26/2024

This standard packs a lot of requirements and responsibilities into a couple dozen words!

The plan of care should be about the patient and his or her tolerance of treatment, knowledge, reactions to teaching and reactions to the care or service.

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