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Monday 8am - 5pm Tuesday 8am - 5pm Wednesday 8am - 5pm Thursday 8am - 5pm Friday 8am - 5pm

HQAA

www.HQAA.org HQAA has deemed status by CMS, and has national recognition with dozens of third party payers/managed care organizations. Contact us to learn more!

Healthcare Quality Association on Accreditation (HQAA) provides Durable and Home Medical Equipment (DME/HME) providers with the industry's only web based accreditation service. If you're ready for a better way to be accredited, switch now.

12/09/2025

The Best Christmas Party I Ever Attended - Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

Family gatherings and neighborhood get togethers are very special, but one of the best memories I have is a Christmas party at a DME.

10/27/2025

Steve explains the challenges and important points to consider regarding Hospice contracts

Establishing and maintaining hospice contracts is both an ART and a SCIENCE. If you are chasing hospice contracts, keep in mind the following:

09/12/2025

Let’s look at four of the most helpful resources that every organization has access to during their journey to accreditation.

Using these available resources, which are accessible on your computer 24/7, should make the process less intimidating and more manageable.

06/17/2025

State Regulations: Where to Look - Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

Navigating the law and regulation that comes with state DME licensure is complex, but the Palmetto GBA searchable database will answer all your questions.

05/15/2025

Steve shares things to keep in mind when setting up your DME scope of services!

Organizations should be very clear about their scope of service, and what services, equipment, and supplies can be delivered, set up, repaired after hours

04/15/2025

Steve explains the requirement and applicable standards relating to Identifying certain titles and positions within your organization.

These are the standards that specify the identification of an officer or staff member to take responsibility for some task or area within the organization:

03/12/2025

Boosting Morale Best Practices - Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

Here are some suggested strategies to incorporate into your corporate culture to improve and maintain good morale

02/12/2025

Steve describes the process for a patient to acquire custom rehab equipment, the highly specialized billing, investment costs to build, service-specific standards applied, and rewards for providing them to patients

All accreditation standards apply. In addition to the traditional accreditation standards, accrediting bodies have standards specific to the niche industry

01/14/2025

Another Year Older… - All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

All these annual tasks serve to stay on top of operations and ensure the organization is running efficiently. They are hallmarks of a proactive management

12/10/2024

The Patient Acceptance Standard - The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

The “Patient Acceptance” standard requires us to plan for those eventualities and make sure customer/patients get the care and service they should expect.

11/07/2024

Steve explains the conflict of interest standard for DME companies, and how be prepared for your accreditation survey

Make sure the philosophy as well as the actual policy/procedure of handling conflicts is firmly ingrained in all employees and all aspects of your company.

09/27/2024

Steve explains how to achieve the ultimate goal of winning over repeat customers

With the right products, a retail setting can supplement your DME business. Generally, these are the trending product lines that can succeed in a retail setting

Address

114 E 4th Street
Waterloo, IA
50703

Opening Hours

Monday	8am - 5pm
Tuesday	8am - 5pm
Wednesday	8am - 5pm
Thursday	8am - 5pm
Friday	8am - 5pm

Telephone

+18669094722

Website

http://www.hqaa.org/

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