BAC Office

05/08/2026

Behind every successful medical practice is an organized administrative team keeping the business side running strong.

At BAC-Office, we support healthcare practices with the essential back-office services that help protect revenue, reduce billing stress, and keep operations moving smoothly.

Billing | Administration | Credentialing

From claim support to credentialing workflows and administrative organization, BAC-Office helps providers stay focused on what matters most — patient care.

Visit www.bac-office.com
Call 808-909-2003
Email info@bac-office.com

05/06/2026

04/23/2026

Aloha,

We want to make you aware of a recent Medicare update that may impact patient eligibility records and claim processing. On March 11, 2026, CMS notified Medicare plans that approximately 1.3 million Medicare Beneficiary Identifier (MBI) reassignments were processed with an effective date of April 14, 2026. These newly reassigned MBIs are believed to be connected to a recent data security breach.

As a precautionary measure, we strongly recommend that all offices verify Medicare eligibility and confirm each patient’s current Medicare Beneficiary Identifier (MBI) before rendering services and again before claim submission. Using an outdated or incorrect MBI may result in eligibility rejections, claim denials, and reimbursement delays.

Using an outdated or incorrect Medicare ID can result in:

Claim denials
Eligibility rejections
Delays in reimbursement
Coordination of benefits issues
Patient billing complications
Recommended Best Practices
To help minimize denials and payment delays, we recommend the following:

Verify Medicare eligibility for all Medicare patients prior to appointments and again before claim submission when possible.
Confirm the patient’s current Medicare Beneficiary Identifier (MBI) directly through your eligibility verification system or payer portal.
Ask patients to provide their most current Medicare card at check-in.
Update patient demographics and insurance information immediately if changes are identified.
Re-run eligibility checks for patients who have not been seen recently or who have experienced recent insurance changes.

Why This Matters

Medicare may update or replace beneficiary identifiers, and in some situations patients may not realize their information has changed. Submitting claims with inactive or incorrect Medicare IDs can increase rejection rates and slow reimbursement timelines.

Taking a few extra moments to verify eligibility can significantly reduce preventable denials and administrative rework.

04/15/2026

Big news for Hawai‘i Medicaid behavioral health.

The Community Care Services (CCS) procurement is moving toward a July 1, 2026 implementation timeline, and we’re closely following official updates as they become available.

At BAC-Office, we know changes like this matter to providers, practices, and the patients they serve. We’ll continue sharing updates and helping our community stay informed and prepared.

04/07/2026

🌍💙 Today we celebrate **World Health Day** and recognize the importance of health, wellness, and access to quality care for every community.

At **BAC-Office, LLC**, we’re proud to support the healthcare industry through dependable **Billing, Administration, and Credentialing** services that help providers stay focused on what matters most — caring for patients.

Behind every successful practice is a strong operational foundation, and that’s where we come in.

This World Health Day, we honor the providers, staff, and organizations working every day to improve lives and strengthen healthcare.

Thank you for all you do. 💙

**BAC-Office, LLC**
Billing | Administration | Credentialing
🌐 [www.BAC-Office.com](http://www.BAC-Office.com)
📞 (808) 909-2003

04/06/2026

🚨 Billing Mistake #3: Using the Wrong POS Code for Telehealth

Place of Service matters.

For telehealth claims, using the wrong POS code can trigger denials, incorrect reimbursement, and extra follow-up work for your billing team.

✅ POS 10 = patient is in their home
✅ POS 02 = patient is receiving telehealth somewhere other than home

Billing tip:
Always verify the patient’s physical location at the time of service before the claim is submitted. And don’t forget — modifier requirements can vary by payer and service type.

A few seconds of verification can save a lot of cleanup later.

04/04/2026

Struggling with denials, slow collections, or inconsistent cash flow?

BAC-Office helps healthcare practices optimize the revenue cycle with proven support in Billing, Administration, and Credentialing.

✔ Reduce denials
✔ Increase collections
✔ Optimize cash flow

Partner with BAC-Office and recover lost revenue with confidence.

📞 (808) 909-2003
🌐 [www.BAC-Office.com](http://www.BAC-Office.com)

04/03/2026

🚨 Billing Mistake #2: Billing CPT 90834 and 90837 Together

90834 and 90837 represent different psychotherapy time ranges. For the same visit, the code selection should match the actual documented session time — not be stacked together.

✅ 90834 = psychotherapy, 45 minutes
✅ 90837 = psychotherapy, 60 minutes

Billing tip:
Choose the code that reflects the documented time and supports the services provided. Accurate time-based coding helps reduce denials, audits, and payment delays.

Clean documentation + correct code selection = stronger claims.

04/02/2026

🚨 Billing Mistake #1: Billing CPT 90833 Without an E/M Code

CPT 90833 is an add-on psychotherapy code — it should not be billed by itself.

When psychotherapy is performed with medication management or another medical evaluation component, make sure 90833 is paired with the appropriate E/M service. Missing that primary code can lead to denials, rejected claims, and unnecessary rework.

✅ Quick reminder:
Document clearly.
Code accurately.
Submit clean claims the first time.

Small billing mistakes can create big revenue delays.

04/01/2026

⚠️ BAC-Office E/M Coding Series

G2211 Common Billing Mistakes

G2211 can help practices capture the true complexity of ongoing patient care — but it’s also one of the most misunderstood add-on codes in E/M billing.

Avoid these common mistakes:

❌ Billing G2211 without a qualifying E/M code
❌ Ignoring payer-specific coverage policies
❌ Using it incorrectly for visits without an ongoing care relationship
❌ Reporting it when services are bundled with other procedures

💡 Billing Tip:
Always verify payer guidelines before billing G2211 to avoid claim denials and compliance issues.

When used appropriately, G2211 can reflect the longitudinal care relationship providers maintain with their patients.

📚 Resource Tip:
Check out our Resources Page to view estimated reimbursement rates for G2211 and other common E/M codes.

🌐 www.bac-office.com

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BAC-Office
Billing | Administration | Credentialing

03/31/2026

🌷🐣 Happy Easter from BAC-Office, LLC!

Wishing you and your loved ones a joyful holiday filled with peace, hope, and happiness.

As we celebrate the season, we want to thank our clients, partners, and community for your continued trust and support. We’re grateful to be part of the work that helps keep healthcare practices running strong.

Have a safe, blessed, and beautiful Easter. 💛