NPS Rx, LLC

At National Pedorthic Services (NPS Rx), we proudly support people from all walks of life.

For over 50 years, we’ve delivered reliable, high-quality custom footwear solutions designed to support you and your patients every step of the way.

04/10/2026

...Since 1972 post #1

A Family Tradition Since 1972
The business was founded in 1972 under the name of Dennis’ Shoes and Repair. Dennis will often tell stories of his 3 children growing up in the business…literally in a crib off the main store floor.
The company was founded by Dennis and Beth Janisse. Through the early years, all 3 of Dennis’ sisters worked at NPS. Both of Dennis’ sons (Erick and Jeremy) had long tenures at NPS. Dennis’ wife Dawn and her sister and brother-in-law all held prominent roles at NPS over the years. Jeremy’s oldest son worked in the fabrication lab for a period, and his wife Nicole oversaw operations for many years. 2 of Jeremy’s sisters-in-law also worked at NPS during the 2000s.
The idea of “family” was always felt. Whether you were a blood relative or not, you were part of the “NPS Family”. Many employees over the years worked alongside their brothers, sisters, or cousins. In addition to that, many strong, family-like bonds were built within the hundreds of staff members at NPS.
Currently, only Dennis and Jeremy remain, but the family feel at NPS has survived the test of time.

04/03/2026

Matthew 28:5-6
5 The angel said to the women, “Do not be afraid, for I know that you are looking for Jesus, who was crucified. 6 He is not here; he has risen, just as he said. Come and see the place where he lay.

03/26/2026

NPS has carried many mottos over the years. It is always helpful to look back before we look ahead.
The 90’s brought one of the longest standing mottos of NPS’s history and it hit right on the money where NPS stood in the profession at that time. “Setting the Pace” was the motto and NPS was doing just that in the 90s on into the 2000s. NPS was unique as a stand-alone full service Pedorthic company. We had multiple offices in Wisconsin as well as 3-4 offices outside the state. In Wisconsin we had our own full service central fabrication lab that serviced all our Pedorthic offices. We were leading the charge in Pedorthic education as primary staff at both Xtra Depth University as well as the Ball State Pedorthic School. Many of us were also lecturing at national meetings, educating local medical providers in Pedorthics and Dennis was taking it worldwide with his very unique outreach. At home in Wisconsin, NPS was taking 3rd party reimbursement on in full force which was not common at that time in our industry. Across all aspects of the Pedorthic industry NPS was truly “Setting the Pace”.
In the 2000s, NPS was not slowing down but refocused our motto to what we were really all about. “Helping you every step of the way...” became our new motto. It reflected our approach with our patients primarily but also kept a higher-level meaning in our role in the industry. We were still spreading the benefits of Pedorthics to our colleagues in the industry, the medical community here in the US and worldwide. We were helping our patients with their foot and ankle issues, helping the medical community build Pedorthic roots into their practice and helping the future pedorthists with the needed knowledge and skills to be successful. We expanded our care from not just the foot but to foot and ankle as many of our practitioners took the next steps beyond Pedorthic certification to also Orthotics Certification and Orthotic Assistant and Fitter Certifications. We also expanded our fabrication lab and began to offer our fabrication services to others in the industry.
The 2010s brought a different climate to NPS’s business model. Challenges had developed with 3rd party reimbursement not only for NPS but for the industry at large. NPS became one of the first Pedorthic facilities to shift to 100% digital medical records and began utilizing digital scanning and CAD/CAM fabrication technology which helped to streamline a very complex business model. We then looked to other avenues for the business and took major steps into a more retail approach to Pedorthics which is what really spawned the motto “Step into Comfort”.
As we now move forward as a company, it is important to look back to where we came from, what we lived through and the impact we’ve had. The newest motto “…Since 1972” is just that. It is a celebration of over 50 years of NPS. Watch for a series of “…Since 1972” posts celebrating the NPS story. Coming soon!

03/17/2026

Another successful pedorthic class completed today!
Dennis and Jeremy partner with the Midwest School of Modern Pedorthics (MSMP). Pictured teaching throughout the past week.
This was a special one as we said goodbye to the to the one and only that got this school going and has poured his all into it for the past 2-3 years. You will be missed Erick but your impact on the school will forever be felt! Best of luck in your new venture!
Big congratulations to the March graduates and good luck on the Certificate Exam!

03/10/2026

Some of the products you will see at NPS!

03/10/2026

Meet the Team at NPS. From Left to Right
Dennis Janisse - Founder CPed
Becky Robinson - Admin in charge of scheduling
Kathy Karrels - Office assistant / Pedorthist
Jeremy Janisse - Owner CPed

Address

1100 W. Washington Street
West Bend, WI
53095

Website

https://npsfoot.com/, https://www.abcop.org/

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