Center for Connected Health Policy

Center for Connected Health Policy CCHP is the federally designated National Telehealth Policy Resource Center.

We actively research & analyze telehealth policy issues, engage influential public & private sectors through analyses & reports, and provide key policy resources nationwide. Telehealth expands access, particularly among underserved communities, and improves the efficiency and cost effectiveness of health care systems. With these benefits in mind, CCHP:

Promotes policies that expand telehealth program adoption;
Conducts objective research and policy analysis;
Develops nonpartisan policy recommendations;
Serves as a state and national resource on telehealth policy issues. In its work as the federally designated National Telehealth Policy Resource Center (NTRC-P), CCHP provides technical assistance to twelve regional telehealth resource centers (TRCs) nationwide. The NTRC-P project is made possible by Grant from the Office of the Advancement of Telehealth, Health Resources and Services Administration, Department of Health and Human Services.

🎥 What can patients expect during a telehealth visit?In this short animated video, we review what patients can expect du...
03/27/2026

🎥 What can patients expect during a telehealth visit?

In this short animated video, we review what patients can expect during their telehealth visit.

At the Center for Connected Health Policy (CCHP), we know that clear expectations are key to a successful telehealth visit. Resources like this help support patients and providers alike as virtual care continues to expand.

Watch the video to learn more: https://youtu.be/KicLXrjimOw

Have questions about telehealth policy? Our team is here to help. Contact us 👉https://www.cchpca.org/contact-us/

An animated video that relays similar information as the “Things to Know about Telehealth” fact sheet, including common questions the patient may have regard...

A new study suggests that telemedicine uptake has not shown a substantial increase in mental health treatment for patien...
03/26/2026

A new study suggests that telemedicine uptake has not shown a substantial increase in mental health treatment for patients in rural and low-access areas. The findings highlight the need for policy interventions, said researchers from Mass General Brigham, Harvard Medical School and the Brown School of Public Health.

Greater telemedicine coverage in Medicare may not substantially improve access for low-resourced and rural communities, according to new research published by the JAMA Network.

As telehealth continues to evolve, navigating policy can feel complex—and at times overwhelming.That’s where the Center ...
03/25/2026

As telehealth continues to evolve, navigating policy can feel complex—and at times overwhelming.

That’s where the Center for Connected Health Policy (CCHP) comes in.

As the federally designated national telehealth policy resource center, CCHP provides trusted, up-to-date guidance to help providers, organizations, and policymakers make sense of an ever-changing landscape.

Have questions about telehealth policy, reimbursement, or regulations?

We’re here to help.

👉 Reach out to our team through our contact page:
https://www.cchpca.org/contact-us/

Our team is nationally recognized as some of the most knowledgeable policy experts in the country. We offer two tiers of assistance.

In early March, the U.S. Food and Drug Administration (FDA) issued 30 warning letters to telehealth companies regarding ...
03/24/2026

In early March, the U.S. Food and Drug Administration (FDA) issued 30 warning letters to telehealth companies regarding the illegal marketing of compounded GLP-1 drugs, signaling continued and heightened federal scrutiny of advertising practices. According to the FDA’s March 3, 2026 press release, the agency identified false and misleading claims on telehealth and pharmaceutical company websites related to compounded GLP-1 products, drugs commonly used for weight loss and diabetes management.

The violations primarily involved:
-Claims implying compounded drugs are the same as FDA-approved products (compounded drugs are not FDA-approved and have not gone through the agency’s process for safety, effectiveness or quality);
-Failure to clearly disclose the source of the compounded drugs; and
-Branding practices suggesting the telehealth company itself was the manufacturer or compounder.



Importantly, the conduct at issue in these warning letters largely relates to misleading marketing and drug sourcing practices, not the use of telehealth itself, and could have just as easily occurred in an in-person care setting.

Among patients with idiopathic intracranial hypertension (IIH), treatment recommendations from simulated remote consults...
03/23/2026

Among patients with idiopathic intracranial hypertension (IIH), treatment recommendations from simulated remote consults closely matched in-person clinic decisions in more than 87% of cases.

Remote consults using optical coherence tomography data show high agreement with traditional clinic evaluations for the management of patients with idiopathic intracranial hypertension.

Use of telehealth, which includes a range of health care services delivered to patients by providers at a separate locat...
03/20/2026

Use of telehealth, which includes a range of health care services delivered to patients by providers at a separate location, has grown rapidly in recent years, among both privately-insured patients and Medicare beneficiaries. Prior to the COVID-19 pandemic, telehealth utilization in traditional Medicare was very low, but it rose dramatically in 2020 following temporary measures put in place at the start of the COVID-19 public health emergency that greatly expanded the scope of Medicare coverage of telehealth. Since early 2021 telehealth use has declined steadily, but it remains higher than pre-pandemic levels, with considerable variation by level of income, disability, and urban versus rural location, among other factors.

Congress has repeatedly extended several pandemic-era flexibilities around Medicare coverage of telehealth, but with a few key exceptions (discussed below), most pandemic-era telehealth flexibilities remain temporary. This leaves them vulnerable if authorization lapses, such as during the government shutdown that began on October 1, 2025, when Medicare coverage of many telehealth services briefly lapsed before being retroactively reinstated on November 12, and creates uncertainty for both providers and beneficiaries. Many of Medicare’s telehealth flexibilities were recently granted a two-year extension under the Consolidated Appropriations Act of 2026 and will remain in effect through December 31, 2027, while a handful have been incorporated into the program on a permanent basis through prior legislation and through the annual physician fee schedule rulemaking process. There is bipartisan support for proposed legislation to permanently expand Medicare coverage of telehealth, and many health care providers are supportive of keeping these services accessible, but questions remain about the longer-term impact on patient care, Medicare spending, and program integrity.

This brief provides answers to key questions about the current scope of Medicare telehealth coverage, including both temporary and permanent changes adopted through legislation and regulation, and policy considerations that lie ahead.

Congress has repeatedly extended several pandemic-era flexibilities around Medicare coverage of telehealth, but with a few key exceptions most pandemic-era telehealth flexibilities remain temporary. This brief provides answers to key questions about the current scope of Medicare telehealth coverage,...

Virtual gastrointestinal solutions not only improve clinical outcomes for patients with GI conditions, but they can also...
03/19/2026

Virtual gastrointestinal solutions not only improve clinical outcomes for patients with GI conditions, but they can also help reduce total healthcare spending, according to a recent report.

PHTI's evaluation shows that virtual GI solutions are living up to the digital health industry's promises of enhancing clinical outcomes while reducing healthcare costs.

Telehealth also helps to make care more accessible for millions of patients, especially those in rural and medically und...
03/18/2026

Telehealth also helps to make care more accessible for millions of patients, especially those in rural and medically underserved communities. Instead of forcing those patients to drive—sometimes for hours—to the next closest clinic, telehealth ensures clinicians can still meet patient needs from the comfort of their own community.

As telehealth expands, structural barriers will likely continue to topple, but only if the industry does so in a compliant and ethical manner.

As has been reported in previous editions of CCHP’s weekly   emails, including last week’s March newsletter, the Medicar...
03/17/2026

As has been reported in previous editions of CCHP’s weekly emails, including last week’s March newsletter, the Medicare telehealth waivers were extended through December 31, 2027 as a result of the passage of HR 7148 – The Consolidated Appropriations Act, 2026. However, the extension was not the only important telehealth-related item in HR 7148. The bill also contained several policies that may be new and unfamiliar since they have not previously appeared within existing federal telehealth policy. Below we will highlight four independent items within HR 7148 that readers may want to review.

The extension of the Medicare telehealth waivers was not the only important telehealth-related item in HR 7148 - it also contained several policies that may be new and unfamiliar since they have not previously appeared within existing federal telehealth policy

In December, the largest percentage of telehealth claims, nationally and in every region, again consisted of patients wi...
03/16/2026

In December, the largest percentage of telehealth claims, nationally and in every region, again consisted of patients with a mental health condition. From November to December, that percentage decreased nationally and in every region. Nationally, patients with a mental health condition decreased from 63.0 percent of patients with a telehealth claim in November to 62.4 percent in December.

/PRNewswire/ -- In December 2025, overweight and obesity entered the top five telehealth diagnostic categories in the South for the first time in 2025,...

Telehealth policy is constantly evolving—and having access to clear, up-to-date information is critical for providers, p...
03/13/2026

Telehealth policy is constantly evolving—and having access to clear, up-to-date information is critical for providers, policymakers, researchers, and telehealth programs.

The Center for Connected Health Policy (CCHP) maintains the Telehealth Policy Finder, a comprehensive resource that compiles telehealth laws, regulations, and policies across all 50 states, Washington, DC, U.S. territories, and federal programs.

🔎 Explore the Telehealth Policy Finder:
https://www.cchpca.org/all-telehealth-policies/

With this tool, users can:
• Search telehealth policies by state or jurisdiction
• Explore policies by topic area (such as Medicaid, private payer laws, and professional requirements)
• Compare policies across states
• Access regularly updated policy information in one centralized place

As telehealth continues to grow, resources like the Telehealth Policy Finder help support informed decision-making and strengthen telehealth implementation nationwide.

Tracking telehealth laws and regulations covering topics such as licensure, reimbursement RPM & audio-only. Search by state and topic across Medicaid, private payer, and COVID-19.

The new study found that women using telehealth services were 58% more likely to adhere to their treatment plan. This is...
03/12/2026

The new study found that women using telehealth services were 58% more likely to adhere to their treatment plan. This is likely because telehealth helps reduce many transportation and logistical barriers, improves timely access to providers, makes follow-up visits easier and better supports the management of treatment side effects, the researchers said.

Remote doctor visits could be more convenient for patients, but higher costs may be a barrier to accessing care.

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