03/17/2025
We are looking for qualified Call Center Operator. Details below. If you are interested please email your resume to fay@spinesports.com. Thank you
Responsibilities:
-Answering the phone for 4 location while maintaining a polite, consistent phone manner, using proper telephone etiquette and documentation. Recording phone messages and ensuring the proper party receives them
Verifying patient insurance
Updating demographics and insurance information in the EMR
Schedule diagnostic test, consults, procedures, etc.
Scheduling and canceling appointments for providers
Making reminder calls to patients
Requirements:
- Previous experience working in a medical office setting preferred
- Proficiency in using phone systems and office equipment
- Familiarity with medical terminology and basic understanding of healthcare procedures
- Understanding of HIPAA regulations and ability to maintain patient confidentiality
- Strong administrative skills, including data entry and record keeping
- Excellent communication skills, both verbal and written
- Ability to multitask, prioritize tasks, and work in a fast-paced environment
- Friendly, professional demeanor with a focus on providing exceptional patient service
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization.
Please submit your resume along with a cover letter highlighting your relevant experience to be considered for this position.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Medical Specialty:
Physical & Rehabilitation Medicine
Schedule:
Monday to Friday
