05/27/2026
How do you truly show care beyond their medical diagnosis?
In this episode of our "Hearts of Excellence" podcast, our host Chelsey Gheyara sits down with Dr. Adrienne Boissy, Chief Medical Officer at Qualtrics, Neurologist, and former Chief Experience Officer at the Cleveland Clinic. Together, they explore how empathy, leadership, and innovation shape more meaningful care experiences.
Behind every diagnosis is a person trying to make sense of their future. This clip captures why empathy matters so deeply in healthcare and why human connection can never be overlooked.
Listen to the full episode: https://www.youtube.com/watch?v=QcqX-SOnfX4&t=1s