Genuine Care Consulting, LLC.

Genuine Care Consulting, LLC. Revenue Cycle Management, Licensing and Accreditation, Operational Support and Staffing.

09/26/2025

‼️‼️‼️Job Opening: Credentialing Specialist – Behavioral Health

Location: Westminster, MD
Position Type: Full-Time

GCC is seeking a Credentialing Specialist with experience in the behavioral health field to join our growing team! This role is critical to supporting our clients’ ability to operate efficiently and compliantly by ensuring providers are credentialed and enrolled with Medicaid (multi-state), Medicare, and commercial insurance plans.

Key Responsibilities:
• Complete and manage credentialing and re-credentialing applications for behavioral health providers
• Submit and track Medicaid, Medicare, and commercial plan enrollments across multiple states
• Maintain up-to-date knowledge of payer-specific requirements
• Communicate with insurance payers, providers, and clients to resolve credentialing issues
• Ensure timely follow-up and accurate documentation throughout the process
• Maintain credentialing database and documentation files

Qualifications:
• 2+ years of credentialing experience, preferably in behavioral health
• Experience credentialing with Medicaid (multi-state), Medicare, and commercial payers
• Strong attention to detail and organizational skills
• Familiarity with CAQH, NPPES, PECOS, and payer portals
• Excellent communication skills and ability to work independently

Why GCC?
• Supportive team environment
• Room for growth and learning
• Health insurance benefits available
• Meaningful work that makes a difference

To apply: Please send your resume to dmountain@genuinecareconsulting.com

Truly grateful that for the past 5 years, our business has grown and evolved through word of mouth from happy customers....
08/22/2025

Truly grateful that for the past 5 years, our business has grown and evolved through word of mouth from happy customers. ☺️ Nothing better!

06/19/2025

Exciting News!!!

At GCC, we’ve launched a strategic Compliance Work Plan—designed by two active CARF surveyors—to give your team the tools, training, and structure to thrive! Times are changing, and as licensing standards rise (as they should), we’re here to help you exceed expectations.

What is a Compliance Officer?
A Compliance Officer ensures your organization doesn’t just pass a CARF survey or get licensed—they help you live and breathe the standards every single day. While any consultant can help you get through an audit or survey, having a real, experienced Compliance Officer embedded in your team makes all the difference in staying in conformance and building a sustainable, high-quality program.

We know there’s nothing like having boots on the ground—that’s why we’d love the opportunity to work alongside your staff, on-site, to guide and mentor them into becoming your organization’s long-term Compliance Officer.

Don’t just aim to pass—aim to excel and be a practice of integrity!

Hire a GCC Compliance Officer and give your organization the opportunity to become the best version of itself.

04/25/2025

💥Job Opening: Credentialing Specialist – Behavioral Health

Location: Westminster, MD
Position Type: Full-Time

GCC is seeking a Credentialing Specialist with experience in the behavioral health field to join our growing team! This role is critical to supporting our clients’ ability to operate efficiently and compliantly by ensuring providers are credentialed and enrolled with Medicaid (multi-state), Medicare, and commercial insurance plans.

Key Responsibilities:
• Complete and manage credentialing and re-credentialing applications for behavioral health providers
• Submit and track Medicaid, Medicare, and commercial plan enrollments across multiple states
• Maintain up-to-date knowledge of payer-specific requirements
• Communicate with insurance payers, providers, and clients to resolve credentialing issues
• Ensure timely follow-up and accurate documentation throughout the process
• Maintain credentialing database and documentation files

Qualifications:
• 2+ years of credentialing experience, preferably in behavioral health
• Experience credentialing with Medicaid (multi-state), Medicare, and commercial payers
• Strong attention to detail and organizational skills
• Familiarity with CAQH, NPPES, PECOS, and payer portals
• Excellent communication skills and ability to work independently

Why GCC?
• Supportive team environment
• Room for growth and learning
• Health insurance benefits available
• Meaningful work that makes a difference

To apply: Please send your resume to dmountain@genuinecareconsulting.com

02/20/2025

Job Posting: Medical Biller – Full-Time (In-Office)

Genuine Care Consulting (GCC) is Hiring!

GCC is looking for a Medical Biller to join our team! This is a full-time, in-office position for someone eager to learn and grow in the field of revenue cycle management.

Job Responsibilities:
• Submit authorizations and claims to insurance providers
• Assist with revenue cycle management
• Work closely with the team to ensure accurate and timely billing

Qualifications:
• No experience required – we are willing to train!
• Prior billing experience is a plus but not necessary
• Strong attention to detail and willingness to learn
• Ability to work full-time in office

What We Offer:
• Health insurance benefits
• A great work environment with opportunities for growth
• Hands-on experience and professional development

If you’re ready to start a career in medical billing or looking for a new opportunity, we’d love to hear from you!

📩 Submit your resume to: dmountain@genuinecareconsulting.com

This is why we do what we do. 🔥Compliance isn’t just about policies and procedures—it’s about ensuring programs can thri...
01/31/2025

This is why we do what we do. 🔥

Compliance isn’t just about policies and procedures—it’s about ensuring programs can thrive, serve their communities, and ultimately save and change lives. The responsibility that comes with this work is immense, and we take it seriously.

Providers like TACT are worth every bit of effort we put in. When they succeed, more individuals get the support and care they need. That’s why we’re here—to help programs not only meet standards but flourish in every way possible. ❤️

We’re proud to stand alongside those who dedicate themselves to this mission. Let’s keep making an impact, one program at a time!

We’re thrilled to announce that our incredible Compliance Officer, Dr. John Kotz, is embarking on an exciting new journe...
12/10/2024

We’re thrilled to announce that our incredible Compliance Officer, Dr. John Kotz, is embarking on an exciting new journey to become a CARF surveyor! He passed all the preliminaries and next up is the training courses. 👏
His dedication to excellence and passion for ensuring the highest standards in our services make him the perfect fit for this prestigious role.

We are so proud to have him as a part of the GCC family and can’t wait to see the impact he’ll make in this new endeavor. Join us in wishing him the best of luck on this next chapter of his professional journey—we know he’ll shine!

🌟 **Appreciation Post for Our Amazing Credentialing Specialist, Jessie!** 🌟Ever wondered what a credentialing specialist...
07/16/2024

🌟 **Appreciation Post for Our Amazing Credentialing Specialist, Jessie!** 🌟

Ever wondered what a credentialing specialist does and why they are so crucial to our organization? Let's take a moment to shine a light on the incredible work done by our very own credentialing specialist, Jessie.

**What Does a Credentialing Specialist Do?**

A credentialing specialist ensures that our healthcare providers meet all necessary qualifications and standards to offer the highest quality care. Their responsibilities include:

1. **Verifying Credentials:** Jessie meticulously reviews and verifies the credentials of our healthcare providers, ensuring they have the necessary licenses, certifications, and qualifications.
2. **Maintaining Compliance:** Keeping up with ever-changing regulations is no small feat. Jessie ensures that our organization stays compliant with all local, state, and federal guidelines.
3. **Streamlining Processes:** Jessie is a pro at streamlining the credentialing process, making it efficient and thorough, so our providers can focus on what they do best—caring for patients.
4. **Supporting Providers:** Jessie serves as a vital resource for our providers, answering their questions and guiding them through the credentialing process with patience and expertise.

**Why We Appreciate Jessie**

Jessie's dedication, attention to detail, and unwavering commitment to excellence are just a few reasons why we are so grateful to have her on our team. She plays a pivotal role in maintaining the integrity and quality of our healthcare services. She is also our momma bear and brings a significant light to the room.

🌟 **Thank you, Jessie, for your hard work and dedication! Your efforts ensure that our providers can deliver the best care possible to our patients. We truly appreciate everything you do!** 🌟

04/19/2024

“Compliance is the bedrock of any behavioral health facility, ensuring the safety, well-being, and rights of both patients and staff.”

How would YOU like to be GCCs next Compliance Officer?!? If this interests you, please send resume to:
dmountain@genuinecareconsulting.com

Full-time (40 hours a week)
Competitive pay based on experience

Why Authorizations in Behavioral Health Is A Vital Role of Billing:  Ensuring Access to Essential CareIn the realm of he...
04/10/2024

Why Authorizations in Behavioral Health Is A Vital Role of Billing: Ensuring Access to Essential Care

In the realm of healthcare, particularly in the context of behavioral health, billing authorizations play a crucial role in ensuring individuals have access to the care they need. Here’s why:

1. Financial Accessibility:
Behavioral health services are often essential for individuals facing mental health challenges or substance abuse disorders. Billing authorizations help individuals navigate the financial aspects of accessing these services, making them more affordable and accessible.

2. Streamlining the Process:
Obtaining billing authorizations streamlines the administrative process for both patients and healthcare providers. It ensures that necessary documentation and approvals are in place, reducing delays in receiving care.

3. Optimizing Treatment Plans:
Billing authorizations require detailed information about the type and duration of treatment needed. This ensures that treatment plans are carefully crafted to address the specific needs of each individual, leading to more effective outcomes which also includes maintaining compliance with accreditation and state regulations.

4. Preventing Overutilization:
By requiring authorization for services, billing processes help prevent overutilization of resources. This ensures that resources are allocated efficiently and that individuals receive the appropriate level of care without unnecessary delays.

5. Quality Assurance:
Billing authorizations often involve review processes that assess the quality and appropriateness of proposed treatments. This helps maintain high standards of care and ensures that individuals receive evidence-based interventions.

In summary, billing authorizations are a fundamental aspect of accessing behavioral health services. By facilitating financial accessibility, streamlining processes, optimizing treatment plans, preventing overutilization, and ensuring quality assurance, billing authorizations play a vital role in supporting individuals on their journey towards improved mental health and well-being.

Thank you to our Utilization Review Director David and our valuable teammate Lindsay for working side by side with organizations to ensure these 5 elements are met. 😌👏

Fun fact: In the early days of GCC's journey, it focused solely on billing services for Maryland Medicaid. However, a re...
03/04/2024

Fun fact: In the early days of GCC's journey, it focused solely on billing services for Maryland Medicaid. However, a remarkable woman named KP joined the team and helped transform the landscape. Today, she oversees numerous commercial and Medicaid billing accounts, contributing immensely to GCC's growth with her vast knowledge and experience. KP is not just a leader; she's an invaluable asset to the GCC family. We're incredibly grateful for her dedication and leadership! 🌟

When behavioral health organizations aim to achieve or maintain accreditation standards, a consultants role can be immen...
02/26/2024

When behavioral health organizations aim to achieve or maintain accreditation standards, a consultants role can be immensely beneficial, speaking from personal experience. GCC Consultants, with their specialized knowledge and external perspective, bring a level of expertise that can significantly enhance an organization's understanding and implementation of accreditation standards.

Allow GCC consultants to serve as your navigators in the complex landscape of accreditation standards. We have a deep understanding of various standards and know how to interpret them in the context of an organization's specific needs.

Call us today at (443)204-5800 if you’d like more information. 😊

Address

1100 Business Pkwy S. Unit 1
Westminster, MD
21157

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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