AFMS - Whiteman - 509th Medical Group

02/04/2026

Check back each week to learn more about services provided by the 509th Medical Group!

02/02/2026

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on Jan 30, 2026. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.

Continuity of health care remains our highest priority. The 509th Medical Group remains open, including scheduled appointments and pharmacy services. For the latest updates on any changes to hours of operation or services during the government lapse in appropriations, please call 660-687-2188 or visit https://whiteman.tricare.mil/ .

01/25/2026

MEDICAL NOTICE TO AIRMEN: Due to inclement weather conditions, the installation commander has authorized delayed reporting for the 509th Medical Group. As such, all scheduled appointments on January 26, 2026 before 11:30 AM, including walk-in and prescription pickup services, are canceled. Any scheduled appointments that are canceled will be rescheduled once normal clinic operations resume.

Patients with an appointment in the Mental Health Clinic will have the option to be seen virtually. You will receive a call prior to the appointment to either reschedule or be seen virtually. Clinic operations are expected to return to normal at 11:30 AM on January 26, 2026, however, we advise all patients to continue to check our page and main appointment line (660) 687-2188 for the latest information. Patients who do not wish to wait on the clinic to contact them to reschedule may visit www.patientportal.mhsgenesis.health.mil to reschedule their appointments. For urgent care needs that arise during clinic closure, please contact the TRICARE Nurse Advice Line at (800) 874-2273 for care coordination. For emergencies, please call 911 or report to the nearest emergency department.

01/16/2026

As a reminder, the 509th Medical Group will be closed on Monday, January 19th in honor of Martin Luther King Day. We will also be closed on Thursday, January 22nd for our training day. Thank you for your understanding.

01/16/2026

UPDATE: The issue has been resolved and we are back to normal operations!

PHARMACY UPDATE:
The “Get in Line” check in via Q-Anywhere is currently down. This is an enterprise wide issue. Patients may come in person for urgent medications, otherwise please wait till the system is restored. Please expect extended wait times.
Thank you for your patience, we will provide an update once the issues have been resolved.

01/16/2026

PHARMACY UPDATE:
The “Get in Line” check in via Q-Anywhere is currently down. This is an enterprise wide issue. Patients may come in person for urgent medications, otherwise please wait till the system is restored. Please expect extended wait times.
Thank you for your patience, we will provide an update once the issues have been resolved.

01/07/2026

Did you know?

12/30/2025

The 509th Medical Group will be closed on January 1, 2026 and closed at noon on January 2, 2026.

For acute urgent care, please call the Nurse Advice Line (NAL) via the Appointment Line at 660-687-2188 or directly at 800-TRICARE (874-2273), option 1, to speak with a registered nurse who can:
• Answer your urgent care questions
• Give you health care advice
• Help you find a doctor
• Schedule next-day appointments at military hospitals and clinics
• Provide referrals for urgent care (active duty only - family members and retirees do not require a referral)
If you experience a medical emergency during this time, please call 911 or proceed to your nearest emergency room.

12/19/2025

Seasons Greetings Team Whiteman!

The 509th Medical Group will be closed on December 24 and 25, 2025. However, we will operate as a virtual clinic on from 0730-1200 on December 26, 2025. Medical appointments will be delivered via telehealth. Appointments may be booked by the appointment line before 4:30 p.m. on December 23, 2025, or via the MHS Genesis Patient Portal (https://my.mhsgenesis.health.mil/pages/home) on or before December 26, 2025. Please text our Pharmacy Team at 877-200-6516 for any urgent medication needs. While the Pharmacy is closed, they will be available virtually for any urgent prescription needs until 1000 on December 26, 2025. All other ancillary services, including laboratory and radiology services, will be closed.

For acute urgent care, please call the Nurse Advice Line (NAL) via the Appointment Line at 660-687-2188 or directly at 800-TRICARE (874-2273), option 1, to speak with a registered nurse who can:
• Answer your urgent care questions
• Give you health care advice
• Help you find a doctor
• Schedule next-day appointments at military hospitals and clinics
• Provide referrals for urgent care (active duty only - family members and retirees do not require a referral)
If you experience a medical emergency during this time, please call 911 or proceed to your nearest emergency room.

department.