
01/22/2024
Exciting news! Delfast has teamed up with our valued partner, Leili, to drive the growth of our company.
Leili is stepping into operational management, aiming to enhance customer service and overall company performance.
Having been Delfast's production partner since 2017, Leili brings not only robust R&D capabilities but also exceptional customer service. Renowned as one of Asia's most reliable and experienced electric bike manufacturers, Leili excels in producing high-end electric bikes.
From this point forward, Leili will manage customer communication, sales, marketing, payments, warranty, after-sales support, dealership relations, and more. Leili will also oversee the Delfast website and social media accounts. Leili will maintain its responsibility for overseeing logistics and production, showcasing its expert management since 2017.
Leili will continue offering the Top 3.0 ebikes, spare parts, and additional services on the Delfast website. Fantastic news for new customers – Leili is reducing prices for our ebikes!
While we're saying goodbye to the Top 3.0i model, Leili will reach out to customers who ordered it, presenting available alternatives.
For those awaiting previously ordered but undelivered ebikes and parts, we apologize for the delay. Together with Leili, we'll establish a delivery schedule, ensuring all orders are fulfilled in the next months. Stay tuned for more details via email. We're committed to earning back your trust and improving your Delfast experience.
Thank you for your unwavering support! Half of the Delfast team is in Ukraine, facing the realities of the ongoing war with Russia. Despite challenges, our partnership with Leili enables us to persevere and deliver award-winning ebikes at reduced prices. Your loyalty during these times is truly appreciated. Thank you for being part of our journey!
Feel free to reach out to Leili at the following email address: jz@delfastbikes.com for any inquiries or assistance. They're here to help and enhance your experience with our ebikes. Ride on!