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Monday 8:30am - 8pm Tuesday 8:30am - 5pm Wednesday 8:30am - 5pm Thursday 8:30am - 5pm Friday 8:30am - 5pm

Family Service Association of Northeastern PA

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Wilkes-Barre, PA
Family Service Association of Northeastern PA

FSA a not-for-profit, non-sectarian organization, provides diverse services to children, individuals

03/04/2026

We’re hiring at FSA NEPA! 📞 Join our team as a Helpline Caseworker and be part of the compassionate, real-time support our community relies on every day. This full-time, day shift role offers remote opportunities after training and the chance to make a meaningful impact with every call.

Ready to apply or learn more? Apply at 👉 https://fsawv.org/career-opportunities/

Come be a voice that makes a difference! ❤️

03/03/2026

March is National Social Work Month, and this year’s theme says it all: Social Workers: Uplift. Defend. Transform. 💛

Every day, social workers step in to uplift individuals and families, defend dignity and access to care, and help transform lives across our communities. At FSA, we are proud to work alongside professionals who bring compassion, advocacy, and real change to the people they serve.

There are more than 810,000 social workers across the United States, and their impact is felt in stronger families and supported neighbors. Tag a social worker who inspires you and help us celebrate their incredible work. 👇

03/02/2026

March is Women’s History Month, a time to recognize the strength, leadership, and lasting impact of women in our communities and beyond. 💜

At FSA, we see every day how women show up as caregivers, advocates, professionals, and change-makers. Their resilience and dedication help build stronger, healthier families across our region. This month and every month, we celebrate the women who lead with compassion, lift others up, and continue to shape a more supportive and equitable future.

02/27/2026

Just a gentle reminder from all of us at FSA ❤

If things feel heavy right now, you are not alone. Reaching out for support is a strong and important step. Whether you need someone to listen, help finding resources, or guidance during a difficult moment, support is here when you need it.

🚨The PA 211 NE/Help Line remains available 24 hours a day, 7 days a week, 365 days a year:
➡Crisis or after-hours support: 570-829-1341
➡Information & referrals (PA 211): Dial 211 or text your ZIP code to 898211

Save this for when you or someone you know might need it!

02/25/2026

Get us on your calendars! 📅 Save the dates for these upcoming events supporting FSA NEPA!

🏃 Pauly Friedman 5K > Sunday, August 2

🍽️ FSA NEPA Annual Meeting and Luncheon > Monday, September 28

💛 National Family Week Conference > Friday, November 13

We hope to see you there. Visit https://fsawv.org/events/ for ticket information and details.

02/20/2026

FSA was proud to attend the Legislative Breakfast hosted by the Luzerne/Wyoming Counties Providers Association at the Westmoreland Club.

Our leadership team, Jessica Ives, CEO, Jeannette Hontz, Chief Program Officer, and Janyne Gurnari, Chief Operating Officer, joined fellow human service providers and local legislators for an important conversation about the strengths, challenges, and future of human services in our region.

We are grateful for opportunities like this that bring partners together to collaborate, share insight, and advocate for the needs of the communities we serve. ❤️

02/17/2026

Happy Random Acts of Kindness Day from FSA! ❤

A small act of kindness can make a big difference. A smile, a supportive message, or simply checking in on someone can brighten a day and remind others they are not alone. Today is a great reminder that compassion and care help strengthen our communities in meaningful ways. Let’s keep the kindness going today and every day. 🌷

02/16/2026

This Presidents' Day, we reflect on the responsibilities of leadership, the values that guide our country, and the ways we can demonstrate integrity in service to our communities. In observance of Presidents' Day, FSA will be closed today, Monday, February 16. Our PA 211 NE/Help Line remains available for anyone who needs support or resources.

🚨The PA 211 NE/Help Line remains available 24 hours a day, 7 days a week, 365 days a year:
➡Crisis or after-hours support: 570-829-1341
➡Information & referrals (PA 211): Dial 211 or text your ZIP code to 898211

02/14/2026

Happy Valentine’s Day from FSA! 💗 Today is not just about loving others; it is also a gentle reminder to be kind to yourself. Self love can look like resting when you are tired, asking for help when you need it, setting boundaries, or simply giving yourself grace on hard days. You are worthy of care, acceptance, and compassion exactly as you are. Wherever you are today, we hope you take a moment to show yourself a little love! 🥰

🚨The PA 211 NE/Help Line remains available 24 hours a day, 7 days a week, 365 days a year:
➡Crisis or after-hours support: 570-829-1341
➡Information & referrals (PA 211): Dial 211 or text your ZIP code to 898211

02/11/2026

Happy ! Today we celebrate the purpose and heart of 211, and we are especially grateful for the incredible Northeast Regional 211 team. As the regional center, FSA is proud to support 18 counties through 211. None of this work would be possible without the dedication, compassion, and commitment of those who show up every day to help neighbors in need. Thank you for being a lifeline for our communities and making such a meaningful difference across our region. 💛 Please know that reaching out for help is a powerful step towards support and solutions!

PA 211 makes it easy to find local resources at PA211.org. or pa211ne.org. With easy-to-use search tools, finding help in our community is just a few clicks away!

02/09/2026

We’re proud to support our teammate, David, and his Leadership Northeast project Warriors in Wellness! Our team showed up in their favorite sports gear as a fundraising effort to support their project. Warriors in Wellness is working with Volunteers in Medicine to bring hydration stations and wellness kits to patients, staff, and volunteers! You can support them in their initiative too! Head to their group page and stay updated on their progress. 👏

02/06/2026

🏈 We're having some Super Bowl fun at FSA! Our staff made their predictions, and the consensus is in: the Seahawks are taking the win on Sunday! We will see if our forecasting skills are as good as our teamwork. 😉

We also took a very serious poll on the REAL MVP of game day...snacks! The lineup from our team did not disappoint: nachos, pizza, and yes, even sushi made the list! 🍕🥨🍣

Now we want to hear from you. What are your go-to Super Bowl foods, and who do you think is taking home the trophy? Drop your picks in the comments! 👇

Address

31 W Market Street
Wilkes-Barre, PA
18701

Opening Hours

Monday	8:30am - 8pm
Tuesday	8:30am - 5pm
Wednesday	8:30am - 5pm
Thursday	8:30am - 5pm
Friday	8:30am - 5pm

Telephone

+15708235144

Website

http://www.fsanepa.org/

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Our Story

Mission: Family Service Association of Northeastern Pennsylvania (FSA), a not-for-profit, non-sectarian organization, provides diverse services to children, individuals, seniors, and families, empowering them to achieve their full potential through building healthier relationships and stronger communities.

Vision: Building resilient families and thriving communities. One person at a time.

Values: We are accountable, client-focused, professional, ethical, and autonomous.

Our services include: Professional Counseling, Guardianship, ParentChild+, Intensive Family Reunification Services, Family Group Decision Making, High Risk Youth Re-entry Program, Batterers Intervention Service, Anger Management, Turning Points Program, Family Finding, a Specialized Adolescent Assessment and Outreach Prevention Program, Children's Center of Susquehanna and Wyoming Counties and PA 211 NE/Help Line.