Touching Hearts at Home of Buffalo

Touching Hearts at Home of Buffalo Personalized Companion Care services in Western New York. We do this by providing non-medical companionship, transportation and homemaking services.

At Touching Hearts at Home our mission is to help seniors, people with disabilities, and those who are battling illness to preserve their quality of life and remain independent in their own homes. Through sharing, caring, and helping, we strive to give peace of mind to both our clients and their families. Our services are provided from 3 consecutive hours to 24 hours per day, 7 days a week, including weekends and holidays. Our Caregivers have diverse skills and interests, but they all have something in common: A passion for serving others. All Caregivers are bonded and insured, have passed background checks, and are professionally trained. These three words define our caregiving experience: Sharing, Caring and Helping. Sharing… your passion and commitment to provide companionship, friendship, and independence to the lives of our seniors. The desire to live independently remains an important factor for many seniors, and Touching Hearts at Home can help. We understand that it is not always possible for friends or family to care for loved ones, often resulting in their having to leave their homes. With services provided by Touching Hearts, people who need homecare assistance can stay in their own homes, taking the burden off of concerned family members and the seniors themselves. Caring… Touching Hearts at Home truly is about touching the hearts of our clients. We believe that helping people is a gift that we must respectfully receive and give back with great integrity. We are unwavering in our mission to benefit those who need our assistance. The senior population continues to grow throughout the world as people live longer, healthier, and more active lives. This tremendous growth will result in a need for more medical care and non-medical homecare. Touching Hearts at Home is dedicated to continue building a legacy of care, sharing our services with as many families as possible and helping families shoulder the responsibility of caring for a loved one. This is the heart and soul of our business. Helping… you help others. Each caregiver is a part of the growing achievements and recognition of Touching Hearts at Home, and we are proud of their accomplishments. Those who work with us as caregivers join us in being a part of what we feel is a very important position in a unique business. This industry is based on empathy, kindness and integrity, and is made up of people dedicated to sharing those values in bringing care to seniors. Your work as a caregiver will bring great satisfaction as you discover how much our clients and their families need and appreciate your efforts as you bring them support and peace of mind.

Caregiving is an act of love but it can also bring stress, exhaustion, and burnout. No one should carry it alone.Whether...
03/12/2026

Caregiving is an act of love but it can also bring stress, exhaustion, and burnout. No one should carry it alone.

Whether you need respite support, companionship care, post-discharge recovery support, or help coordinating care, our team steps in so families can breathe again.

You don’t have to do this by yourself. 💜

📲 Albany 518-250-6867
📲 Buffalo 716-898-8566
📲 Rochester 585-271-7390
📲 Syracuse 315-503-4896

Source: National Alliance for Caregiving & AARP, Caregiving in the U.S. Report

The hospital stay may end, but recovery continues at home.And having the right support in place can make all the differe...
03/11/2026

The hospital stay may end, but recovery continues at home.
And having the right support in place can make all the difference.

We help bridge the gap between hospital or rehab and home by providing dependable, compassionate care, supporting discharge plans, daily routines, and the confidence needed to heal safely at home.

📞 Reach out to schedule your complimentary home care consultation and learn how we support individuals and families during recovery.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

03/11/2026

Caring for a loved one with dementia can be exhausting in ways people do not always see. The repeated questions. The sleepless nights. The mood changes. The worry when they wander or when daily tasks suddenly feel impossible. It can feel like you are carrying the weight of it all while trying to keep life moving.

You are not alone. Touching Hearts at Home is here to support you and your loved one with compassionate care at home, so you can breathe, reset, and feel confident they are in good hands.

In this video, Jennifer Harvey from Touching Hearts at Home talks about these challenges and shares insight on how families can find support and take the first steps toward getting help.

It's never too early to reach out to us to talk about your support options and next steps. 💟

Meet Amy Brundo, our Lead Scheduler at Touching Hearts at Home in Buffalo!With 16 years as a CNA, Amy understands care f...
03/09/2026

Meet Amy Brundo, our Lead Scheduler at Touching Hearts at Home in Buffalo!

With 16 years as a CNA, Amy understands care from the inside out. She’s supported physical therapy plans, helped individuals regain strength and independence, and now uses that same heart and experience to coordinate seamless client care every single day.

She’s often the very first voice families hear — and if you’ve spoken with her, you know it’s a good one. Warm. Calm. Professional. And genuinely invested in making sure older adults receive the right support at the right time.

When she’s not matching care partners with clients like a pro, you can find her:
🛼 Roller skating with her teenage daughter
🏈 Tailgating with family
👯‍♀️ Recharging with her “Mom Squad”

Amy brings heart, organization, and compassion together in a way that makes our Buffalo team stronger — and our families feel supported from the very first call.

We are honored to be named a Best of Home Care Provider of Choice 2026 💜This recognition reflects what matters most to u...
03/07/2026

We are honored to be named a Best of Home Care Provider of Choice 2026 💜

This recognition reflects what matters most to us, the experience of the families and older adults we serve every single day. It speaks to trust, compassion, reliability, and the heart behind our care.

To our clients, families, and care partners, thank you for allowing us to walk alongside you. This award belongs to all of you.

At Touching Hearts at Home, care isn’t just a service, it’s personal.

1 in 4 older adults experiences social isolation — and that’s not just a statistic. It’s someone’s mom. Someone’s dad. S...
03/05/2026

1 in 4 older adults experiences social isolation — and that’s not just a statistic. It’s someone’s mom. Someone’s dad. Someone’s neighbor.

Social isolation has been linked to higher risks of heart disease, depression, cognitive decline, and even premature death. Companionship isn’t a luxury. It’s essential.

At Touching Hearts at Home, our care partners provide meaningful social engagement, conversation, accompaniment to appointments, activities, and everyday connection that brings light back into the home.

Let’s create connection again. 💜

Source: National Academies of Sciences, Engineering, and Medicine (2020) – Social Isolation and Loneliness in Older Adults

Yes—we go into rehab facilities.And we stay involved for what comes next. 💪🏽🏡While someone is in rehab, our caregivers c...
03/04/2026

Yes—we go into rehab facilities.
And we stay involved for what comes next. 💪🏽🏡

While someone is in rehab, our caregivers can step in to provide additional one-on-one support, companionship, and continuity of care—working alongside the facility team to help individuals feel supported, encouraged, and prepared for the transition home.

That extra layer of care can make a real difference in confidence, comfort, and recovery. And when it’s time to go home, there’s already a familiar, trusted plan in place.

📞 Contact us to schedule your complimentary home care consultation and learn how we support recovery and the transition home.

Caring for an aging loved one isn’t something you should figure out alone.For nearly two decades, Touching Hearts at Hom...
03/02/2026

Caring for an aging loved one isn’t something you should figure out alone.

For nearly two decades, Touching Hearts at Home has helped older adults across Syracuse, Rochester, Albany, and Buffalo stay safe, supported, and independent at home.

From companionship and dementia care to medication reminders, hospital discharge support, and everyday support — we’re here for the moments that matter most.

Because home isn’t just a place… it’s peace of mind.

📞 Reach out today to learn how we can help your family.

03/01/2026

The Family Room Portal by Touching Hearts at Home is a secure, easy to use online platform and app that serves as a central communication hub for families and caregivers. It provides real time updates on care so you can stay informed on your loved one’s daily activities, care notes, and schedule, all in one place. It is peace of mind when you cannot be there for every moment.

📞 Contact us to learn more about the Family Room Portal and schedule your complimentary home care consultation.

02/28/2026

Mark McDermott, Owner of Touching Hearts, says it best! The winning team is Touching Hearts at Home. Go Bills! 🏈 Call your local office today to get started.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

02/26/2026

Care that brings joy and safety at home is about more than checking tasks off a list. It is the comfort of a familiar routine, a steady presence, and someone who truly takes the time to connect. It is having help that supports confidence in the day to day, reduces fall risk, and keeps your loved one feeling respected and cared for in the place they love most. For families, it means less stress, better communication, and real peace of mind knowing your loved one is not navigating the day alone. 💜

Reach out today to learn how we can help your family.

📲 Albany: 518-250-6867
📲 Buffalo: 716-898-8566
📲 Rochester: 585-271-7390
📲 Syracuse: 315-503-4896

Address

100 College Parkway Suite 210
Williamsville, NY
14221

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