02/01/2022
New Name. New Look. New Remarkable.
Take a look at our new sign! We can't wait for all of the remarkable things we're going to do for our community as a part of Novant Health
Novant Health New Hanover Regional Medical Center
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NHRMC is now part of Novant Health, a not-for-profit integrated network of physician clinics, outpati
New Hanover Regional Medical Center is now part of Novant Health, a not-for-profit integrated network of physician clinics, outpatient facilities and hospitals that delivers a seamless and convenient healthcare experience to communities in Virginia, North and South Carolina, and Georgia. The Novant Health network consists of more than 2,300 physicians and over 36,000 employees that provide care at
more than 700 locations, including 18 hospitals and hundreds of outpatient facilities and physician clinics.
02/01/2022
We've found a new home! ✉️
After today all future updates will be shared on the Novant Health page. Take a minute out of your day and follow all of Novant Health’s social media channels to stay connected.
Facebook: https://www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
02/01/2022
New look. New name. We are Novant Health.
New look. New name.
Today as we mark our one year anniversary with Novant Health we are excited to celebrate our achievements and unveil dozens of new names for facilities and services in the coastal region.
https://www.novanthealth.org/home/about-us/newsroom/press-releases/newsid33987/2621/novant-health-and-new-hanover-regional-medical-center-mark-1-year-together-and-unveil-new-facility-names.aspx
01/28/2022
Press releases | Novant Health
Novant Health is opening two new COVID-19 testing locations in New Hanover and Brunswick Counties. The New Hanover location is open TODAY through 6PM:
https://www.novanthealth.org/home/about-us/newsroom/press-releases/newsid33987/2620/novant-health-and-ottendorf-laboratories-to-offer-two-new-covid-19-mass-testing-sites-in-coastal-north-carolina.aspx
Find current and past press releases from Novant Health. We continually publish press releases to share information with the communities we serve, and industry professionals.
01/28/2022
We 💜 being able to support families in Brunswick County. Over the summer Novant Health Brunswick Medical Center hosted a free community baby shower and donated 14,000 diapers, more than 10 car seats, 10 strollers and three dozen gift baskets.
Together, through these community partnerships, we strive to improve the overall health of individuals by identifying and treating specific community needs.
01/28/2022
In recent months, Novant Health has provided New Hanover Regional Medical Center with ventilators to help us care for our surge of patients with COVID-19 and secured thousands of respirators to protect our staff and providers. Having the support of Novant Health's supply chain operations has been a valuable resource, especially in a time of global shortages.
To learn more visit: https://www.novanthealth.org/home/about-us/newsroom/press-releases/newsid33987/2595/novant-health-and-new-hanover-regional-medical-center-mark-9-months-of-partnership.aspx
01/27/2022
Novant Health
On February 1, 2022, this page will transition to the Novant Health
page. Be in the know. All it takes is a quick follow.
Facebook: https://www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
We're with you every step of the way on your journey to health and wellness. We're making healthcare remarkable.
Social media policy: http://www.novanthealth.org/home/disclaimer/social-media-policy.aspx
01/26/2022
Brain damage or back to normal? Seconds count in stroke care.
Thanks to our partnership with Novant Health we've been able to synchronize and improve stroke care we offer to our patients. We have been able to implement Viz.ai, a software platform that uses artificial intelligence to reduce delays that can stand between patients and lifesaving treatments.
See how this life-saving innovation helped Margie "Kay" Pope get back to life.
Every minute a stroke is left untreated can mean the difference between permanent disability and a full recovery.
01/26/2022
In Case You Missed It: We are proud our partnership with Novant Health has helped us ensure equitable access to mammograms. In the fall we hosted a Women's Health and Wellness event to coincide with Breast Cancer Awareness Month. Novant Health’s mobile mammography bus was on-site at the event to offer access to breast health services.
https://www.novanthealth.org/home/about-us/newsroom/press-releases/newsid33987/2595/novant-health-and-new-hanover-regional-medical-center-mark-9-months-of-partnership.aspx
01/25/2022
Have you checked this off your "to-do" list yet? Follow us on the Novant Health pages!
Facebook: www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
01/22/2022
UPDATE: NHRMC ExpressCare announces modified weekend hours in response to ice storm
NHRMC ExpressCare - Autumn Hall
Saturday: Open for walk-ins and virtual visits (including lab and radiology services) starting at 10 a.m. We will stop seeing walk-ins at 3:30 p.m.
Sunday: Open for walk-ins and virtual visits starting at 10 a.m.
NHRMC ExpressCare - Brunswick Forest
Saturday: Closed to walk-ins - virtual visits only
Sunday: Open for walk-ins and virtual visits starting at 10 a.m.
NHRMC ExpressCare - Rocky Point
Location closed to walk-ins Saturday and Sunday - virtual visits only
_____________________________________________________________
Novant Health and New Hanover Regional Medical Center are prepared for the storm with ample supplies on hand and safety precautions being put in place. All our Coastal region emergency departments will remain open.
At this time, we are planning to delay opening of our outpatient services, including lab and radiology locations, with Saturday hours, to 10 a.m. on Saturday.
NHRMC ExpressCare locations and Novant Health Oceanside Family Medicine & Convenient Care - Brunswick are planning to delay opening Saturday to 10 a.m. for virtual appointments only, and later in the day to walk-ins pending facility conditions.
01/21/2022
The world could use a little more kindness. The care teams at all of our facilities are working around the clock to ensure we are helping our community every way we can, now and always. From nurses who support our patients at the bedside to environmental and food services teams who keep our facilities up and running, each team member works every day with compassion and courage to deliver remarkable healthcare. Please help us spread the kindness- a simple act could mean more than you know. 💜
01/19/2022
We're quickly approaching the one year anniversary of our partnership and each day our team members continue to show us that we are remarkable together!
Comment below and let us know your favorite memories since New Hanover Regional Medical Center became a part of Novant Health.
01/17/2022
Get the facts about mammograms or schedule your yearly mammo today at nhrmc.org/mammo.
American Cancer Society New Hanover County Public Health Going Beyond the Pink Wilmington, NC Chapter, Links Inc.
01/14/2022
Are you following Novant Health on social media? From cute babies and wellness tips to the latest news and industry updates – we’ve got all your content needs.
Facebook: www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
Healthy Headlines: https://www.novanthealth.org/healthy-headlines/
Podcast: https://www.novanthealth.org/podcasts/
01/12/2022
If you have questions about when you should get checked or have noticed changes to your breast or feel a lump, make sure to talk to your doctor. If you are 40 or older, schedule your mammogram today at nhrmc.org/mammo.
American Cancer Society New Hanover County Public Health Going Beyond the Pink The Wilmington, NC Chapter, Links Inc.
01/11/2022
🌼 CONGRATULATIONS to Mary Lanier of Atlantic Fetal Medicine who was the January DAISY Award recipient: https://www.nhrmc.org/about/news/2022/01/daisy-award-january
01/10/2022
When we look back on 2021, it's people like our Employee of the Year who made an impact. Congratulations, Nick Boehne!
Meet Nick: https://www.nhrmc.org/about/news/2021/12/nick-boehne-2021-eoy
01/06/2022
Are you following Novant Health on social media?
Whether you’re an “always in the car” podcast lover or the “I only have five minutes at lunch” Instagram aficionado, be sure to like these pages and stay up to date on everything happening at Novant Health. From cute babies and wellness tips to the latest news and industry updates – we’ve got all your content needs.
Facebook: www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
Healthy Headlines: https://www.novanthealth.org/healthy-headlines/
Podcast: https://www.novanthealth.org/podcasts/
01/01/2022
Coming soon!
On February 1, 2022, this page will transition to the Novant Health page. Exciting changes are ahead so be sure to follow all of Novant Health’s social media channels to stay connected.
Facebook: www.facebook.com/NovantHealth/
Instagram: https://www.instagram.com/NovantHealth/
LinkedIn: https://www.linkedin.com/company/NovantHealth
Twitter: https://twitter.com/NovantHealth
12/28/2021
🛎️ A friendly reminder that emergency rooms are for emergencies! Please do not go to the ER if you need a test. We encourage you to visit https://www.nhrmc.org/coronavirus/covid-19-testing to find a testing location near you.
12/28/2021
New Year's resolutions sound good in theory, but life gets busy and you get into your regular routine of things. Here's how you can change that in 2022. https://www.novanthealth.org/healthy-headlines/grand-resolutions-will-not-get-you-where-you-want-to-be
12/24/2021
NHRMC Adopt a Family 2021
We're so proud of our team members who worked together to brighten the season for families throughout our region! We would like to wish everyone in our community Happy Holidays!
12/23/2021
Congratulations to Tom Curley, manager of Comprehensive Stroke Center, who was named NHRMC Leader of Excellence!
Learn more about Tom's passion for improving stroke care for patients in our region: https://www.nhrmc.org/about/news/2021/12/tom-curley-loe-q4-2021
12/22/2021
Omicron variant: What we know – and hope to learn soon
Omicron variant: What we know – and hope to learn soon
The omicron variant has “raised some alarm bells” because of the number of mutations it has – particularly related to its spike protein.
12/20/2021
Please consider making a donation this holiday season! Blood donations to organizations like the Red Cross support patients in our hospitals and the need for donations is high right now. We could really use your help: https://www.redcrossblood.org/give.html/find-drive
Nearly 2 years into the pandemic, we've all earned a holiday break with family & friends. But as the nation gathers again to celebrate this season, the Red Cross, which provides 40% of the blood in the US, is facing historically low blood supplies. Give: rcblood.org/3oY3bef
12/14/2021
Congratulations! We're so excited to announce that Candice Krakuszeski, the clinical coordinator in the Employee Health and Clinic, is the NHRMC Employee of Excellence for December 2021: https://www.nhrmc.org/about/news/2021/12/december-eoe
12/14/2021
Congratulations to our FIRST NHRMC Sunshine Award honoree, Tony Dunn! Tony is a volunteer in the Surgical Pavilion waiting room: https://www.nhrmc.org/about/news/2021/12/sunshine-award-december
12/10/2021
NHRMC Physician Group and Novant Health are excited to welcome Stacey Bradley, MSN, ACNPC-AG to the Neurology team: https://www.nhrmc.org/physician-group/physician-directory/b/bradley-stacey
12/10/2021
Getting your mammogram doesn't have to be inconvenient! If you're due, you can schedule your mammogram today at nhrmc.org/mammo.
American Cancer Society New Hanover County Public Health Going Beyond the Pink The Wilmington, NC Chapter, Links Inc.
11/24/2021
If you're worried about pain during your mammogram, make sure to discuss ways to reduce discomfort with your technician. If you're a women who is 40 or older and you haven't had a mammogram yet this year, please schedule your mammogram today at nhrmc.org/mammo.
American Cancer Society New Hanover County Public Health Going Beyond the Pink The Wilmington, NC Chapter, Links Inc.
11/22/2021
We are SO proud to announce that Erika Yourkiewicz, post-acute stroke care coordinator, has been named NHRMC's November Employee of Excellence!!!!! CONGRATULATIONS!
Learn more about Erika: https://www.nhrmc.org/about/news/2021/11/november-eoe
11/17/2021
NHRMC Physician Group and Novant Health are excited to welcome Alexis Lapinsky, NPto the Neurology team: https://www.nhrmc.org/physician-group/physician-directory/l/lapinsky-alexis
11/16/2021
We have all the answers about how Medicare Advantage plans can help cover the costs of dental and vision care, fitness centers, transportation to appointments, worldwide emergency care, a 24/7 nurse advice line, over-the-counter drugs, meals following hospital discharge, and more: https://www.nhrmc.org/blog/2021/11/supplemental-coverage-and-medicare-advantage
11/15/2021
MAMMO MYTHS VS FACTS 🌸
Schedule your mammogram today at nhrmc.org/mammo.
American Cancer Society New Hanover County Public Health Going Beyond the Pink The Wilmington, NC Chapter, Links Inc.
11/10/2021
NHRMC plans special events to provide vaccines to children ages 5-11. | New Hanover Regional Medical Center | Wilmington, NC
NHRMC will host a special events to provide vaccines to children ages 5-11. Vaccines are available by appointment only on Saturday, Nov. 13, and Saturday, Nov. 20, from 9 a.m. to 4 p.m. at Betty H.Cameron Women's and Children's Hospital: https://www.nhrmc.org/about/news/2021/11/pediatric-vaccinations
NHRMC Physician Group is committed to providing you with the highest quality health care with a network of more than 200 providers in both primary care and specialty fields.
11/09/2021
We're excited to announce that we were able to donate nearly 7,000 books to schools in New Hanover and Brunswick counties! Thank you to our community for helping us make this possible!
https://www.nhrmc.org/blog/2021/10/book-drive
11/05/2021
NHRMC Physician Group and Novant Health are excited to welcome Victoria Franklin, WHNP to the Glen Meade Center For Women's Health team: https://www.nhrmc.org/physician-group/physician-directory/f/franklin-victoria
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Videos
New Name. New Look. New Remarkable.
Take a look at our new sign! We can't wait for all of the remarkable things we're going to do for our community as a part of Novant Health
New look. New name. We are Novant Health.
New look. New name. Today as we mark our one year anniversary with Novant Health we are excited to celebrate our achievements and unveil dozens of new names for facilities and services in the coastal region. https://www.novanthealth.org/home/about-us/newsroom/press-releases/newsid33987/2621/novant-health-and-new-hanover-regional-medical-center-mark-1-year-together-and-unveil-new-facility-names.aspx
NHRMC Adopt a Family 2021
We're so proud of our team members who worked together to brighten the season for families throughout our region! We would like to wish everyone in our community Happy Holidays!
What You Need to Know About Mammograms
If you're due for your mammogram, schedule today: nhrmc.org/mammo American Cancer Society New Hanover County Public Health Going Beyond the Pink Wilmington Chapter of The Links, Incorporated
2020 Donor Memorial
Today, we would like to honor the patients from NHRMC who donated organs in 2020 and their families. This act of love and generosity makes those who donate heroes.
UNCW Thank You
Thanks to UNCW for coming by at shift change to cheer on all the work our remarkable employees have done during the pandemic!
ICU Nurse on COVID-19 Patient Surge
"We're seeing a large increase in our COVID patients. They're being admitted sicker. We're admitting them faster than our prior surge." Wear a mask and get your vaccine: nhrmc.org/covid
COVID-19 ICU Nurses
"We are not the faces that you want to see. Once you see us, you're truly going to be fighting for your life." Schedule your vaccine today: nhrmc.org/covid #COVID19 #COVID19Vaccine
Dr. Ashwin Patel on Why Pregnant Women Need to Get the COVID-19 Vaccine
"COVID-19 seems to affect our pregnant population a lot more severely than it does the non-pregnant patients. Sometimes these women actually end up having to deliver early. Patients are having to be intubated in the ICU, and sometimes even on some pretty significant life support measures." More on the vaccine for pregnant women: https://www.nhrmc.org/blog/2021/08/undecided-about-covid-vaccine
Emergency Department Doctor Discusses COVID-19
Dr. De Winter, medical director for the emergency department at NHRMC ask for your help while NHRMC is treating a record number of patients with COVID-19: - Get vaccinated - Wear a mask in public - Don't come to the ED just for COVID-19 testing - DO come if you're experiencing serious symptoms like those of a heart attack or stroke
NHRMC COVID ICU Nurse Discusses Current COVID-19 Surge
"Their families are more distraught. It's getting harder and harder to hold back people's grief and to give them hope." "Wear your mask. Get the vaccine. Do something." Schedule today: nhrmc.org/covid
COVID-19 ICU Nurse
"The patients this time around are different. They're younger and they're healthier. The patients we're seeing are overwhelmingly unvaccinated." Sarah Silvers is a nurse in the COVID-19 ICU. Listen to her share her experience dealing with the latest surge. After what she has seen, her message is, "I've encouraged everyone that I know and love to get the vaccine because I've seen it work." Where to get your shot: nhrmc.org/covid
COVID-19 Current Hospitalizations Status: High
WATCH as Dr. West Paul, senior vice president and chief clinical officer for the Coastal market, Novant Health discusses the dramatic uptick of COVID-19 hospitalizations throughout our region and what that means for our community. Need to get vaccinated? Here's scheduling information: https://www.nhrmc.org/covid-19-vaccine-scheduling
Did you know that your breast density can impact your mammogram results? Learn more about the 4 categories of breast density, and schedule your mammo today if you're due: http://www.nhrmc.org/services/radiology/imaging-tests-procedures/mammograms/breast-density 🌸
NHRMC Caring MRI Suite
Welcome Back Pet Therapy Dogs
Water Safety: Beach & Pool
Kids Get Their Vaccines at NHRMC Vaccine Clinic
A Remarkable First 100 Days
Novant Health Sponsors First NSEA Sprint for Swimclusion
Creekwood Community Center
Cape Fear Habitat for Humanity Home
NHRMC Now Offers Specialized Plasma Treatment Locally
Requisitos y excepciones de visitas
Updated Visitor Restrictions
COVID-19 Anniversary: We Remember
NHRMC Deploys Devices to Support Efficient Patient Screening Across Locations
COVID-19 Vaccines for Teachers
A Remarkable New Day
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Leading Our Community to Outstanding Health
New Hanover Regional Medical Center is commited to improving the health and well-being of the community we serve, with hospitals, physician practices, outpatient services and outreach. http://www.nhrmc.org/
Nearby clinics
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2131 South 17th Street
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Novant Health Surgical Pavilion
S 17th Street -
Urology Associates of Southeastern North Caro
Glen Meade Road -
Novant Health Betty H. Cameron Women's & Chil
S 17th Street -
Novant Health New Hanover Rehabilitation Hosp
S 17th Street -
Carolina Dermatology and Skin Cancer Surgery
Glen Meade Road -
Novant Health Coastal OBGYN & Midwifery - New
S 17th Street -
Glen Meade Road
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Wilmington Maternal-Fetal Medicine
Delaney Avenue -
S 17th Street
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S 17th Street
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Delaney Avenue
Other Hospitals in Wilmington
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Troy Drive -
Federal Park Drive
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North College Road Animal Hospital
Enterprise Drive -
Novant Health New Hanover Rehabilitation Hosp
S 17th Street -
Novant Health Betty H. Cameron Women's & Chil
S 17th Street -
Dunlea Court
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New Hanover Regional Medical Center Residency
Delaney Avenue -
Market Street
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Pine Grove Drive
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NHRMC - Emergency Department North
Scottsdale Drive -
Jarvis Thompson Home for the Mentally Un-Calm
N Front Street
Comments
On Wednesday, Eric Walker, vice president of sales, marketing, and community engagement, and Kelly Cahill, community nurse educator, spent time with the Care Management team at Novant Health New Hanover Regional Medical Center, talking about Hospice Eligibility Guidelines and the benefit of earlier referrals for care.
WILMA Leadership: Forty women are part of this year’s WILMA Leadership Institute. One member of the 2022 class is ABBY ROETGER, performance excellence programs manager at Novant Health New Hanover Regional Medical Center.
Here comes Santa Clause! Thank you to Novant Health New Hanover Regional Medical Center for showering our clients with holiday cheer this morning. We are so thankful for your support of domestic violence survivors and their children.
Here comes Santa Claus! Thank you to Novant Health New Hanover Regional Medical Center for showering our clients with holiday cheer this morning. We are so thankful for your support of domestic violence survivors and their children.
Remember that squat challenge I did last month? Well I made good on my commitment to donate $1500 to benefit cancer patients but I did it with a twist!
To ensure that my local community benefited directly from my squat effort I decided to contact my friend Courtney of ComfyChemo Chemowear Apparel and Novant Health New Hanover Regional Medical Center Zimmer Cancer Center to provide shirts to select patients receiving chemotherapy. These shirts were specially designed to ensure that chemotherapy patients receive their treatment with dignity, and of course comfort!
Thank you to Zimmer Cancer Institute for all that you do for our cancer patients here in South Eastern North Carolina and thank you to ComfyChemo for making some of the most stressful moments for cancer patients a little more bearable!
To ensure that my local community benefited directly from my squat effort I decided to contact my friend Courtney of ComfyChemo Chemowear Apparel and Novant Health New Hanover Regional Medical Center Zimmer Cancer Center to provide shirts to select patients receiving chemotherapy. These shirts were specially designed to ensure that chemotherapy patients receive their treatment with dignity, and of course comfort!
Thank you to Zimmer Cancer Institute for all that you do for our cancer patients here in South Eastern North Carolina and thank you to ComfyChemo for making some of the most stressful moments for cancer patients a little more bearable!
PLEASE HELP STOP THIS INJUSTICE! AND COVERUP OF MY PHI BREACH PLEASE!
I HAVE CAUGHT NOVANT HEALTH TRYING TO INCLUDE ME IN THE UNLAWFUL TEXTING TO SKIRT OPEN RECORDS LAWS AND CONCEAL THIS BREACH OF MY PHI that i have been reporting for weeks now. I HAVE BEEN SYSTEMATICALLY IGNORED BY THE PRIVACY OFFICERS AND ECEP AND THEY WILL NOT PROVIDE TO ME SUPERVISOR NAMES OR COMPLAINT FORMS AND MOST OFF I FEEL THERE'S A CONSPIRACY BETWEEN NOVANT HEALTH AND ECEP AND FINANCIAL DATA SYSTEMS, SOMETHING JUST ISN’T RIGHT.
PLEASE HELP DELIVER THIS COMPLAINT TO THE APPROPRIATE PARTIES AND STOP THIS COVERUP UP!
October 13, 2022, I contacted Novant Health to notify them that a breach had occurred of my PHI that had originated from one of their facilities stemming back to 2017 emergency room visit in OGDEN LOCATION.
I spoke with an unknown individual and left a message containing my complaint that this PHI breach had occurred and details of that complaint.
I contacted Novant Health again a couple of days later and at that time left a voicemail summarizing my complaint in detail, the same information that I gave to Novant Health on October 13, 2022 detailing my complaint and report of my PHI breach to Novant Health New Hanover Regional Medical Center.
On October 29. 2022, I received a telephone call from Candace Wells Van Hagey. Candace informed me that she was following up on the complaint regarding my PHI breach and also we discussed other issues that were a part of the complaint as well. She stated that she would investigate. I assumed she would investigate all the issues that I reported in my complaint to her.
I informed Candace Wells Van Hagey, Privacy Officer, for NHRMC at that time that a third party collection agency had provided to me by mail what appeared to be a statement of some sort containing unlawful PHI over and beyond what is permitted to be disclosed to a third party collection agency and it was to the utmost concerns to me how this collection agency came into possession of this unlawful PHI that is regulated and governed under the The Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA)
I also informed Candace Wells Van Hagey, Privacy Officer, of other felonious action by a third party collections agency called Financial Data Systems regarding a letter they sent to me along with that unlawful PHI document that was provided to them (Financial Data Systems) by ECEP, II, PAI found out later by talking to the Administrator of ECEP, II PA.
The collection letter that was sent to me was mailed August 26, 2022 from Financial Data Systems and contained content that was also unlawful per The Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA), and North Carolina Laws.
It is agreed that PHI can be given to a third party collections agency but only to the extent necessary to collect the debt and shall not have any PHI other than the entity name, date of service, amount of bil, and and due date.
This PHI had individual physicians names, twice, and had a services section of the services rendered to me although the content appeared to be typed over with X’s but you can still see there was relevant data under the type cover.
Not only did Financial Data Systems contain the unlawful PHI document that they received from ECEP, II PAThe letter also contained verbiage that is unlawful as it was or threatening, deceptive, coercion, and ridiculed me for disputing those two debts they were trying to collect.
Three times Financial Data Systems admitted they never had validation documents for those two collections but after five years admitted they just contacted their client ECEP, II, PA. I’m assuming as the letter states, and they provided to them this unlawful document.
October 30th passed and quickly i received an email from Vera Newkirk, another privacy officer employed at Novant Health New Hanover Regional Medical Center stating that the issues were escalated to her by Candace Wells Van Hagey, the other privacy officer that took my initial complaint back mid October of 2022 never wrote me again nor returned any of my emails to her that was sent to her directly or directly as I attached a copy of emails sent to Vera Newkirk and to Kim Skaggs throughout the past four weeks. Over 30 emails were sent to or was a copy to an email I sent to Vera Newkirk, privacy officer of Novant Health New Hanover Regional Medical Center and to Kim Skaggs, administrator of ECEP.
I have continued to email Candace Wells Van Hagey, Vera Newkirk, with NOVANT HEALTH, and Kimberly Skaggs, Administrator for ECEP, II Pa, and never once did any of the three ask that I do not email anymore and never once did they provide to me their supervisor or a complaint form and the procedure for filing a complaint.
My PHI was breached back as far as 88 days ago when we knew that Financial Data Systems had in their possession and mailed a copy to me.
It’s been approximately 32 days ago that I reported this breach of my PHI and the other crimes committed by Financial Data Systems, and well over three weeks that Vera Newkirk and Kim Skaggs with ECEP learned that my PHI had been breached including the other violations by Financial Data Systems as I provided the facts to all of them and not action has been taken thus far.
It is unlikely that I am the first person in history to have their PHI BREACHED between ECEP, II PA., and i demanded an immediate investigation into the practices of and the relationship with ECEP AND NOVANT HEALTH, because you would think that with my rights violated in multiple instances at the hands of this third party collections agency that ECEP would cease and withdraw the how many thousands of collections they are collecting for NOVANT HEALTH AND ECEP, AND HOW MANY OTHERS HAVE HAD THEIR RIGHTS VIOLATED AND COULD NOT FILE A COMPLAINT BECAUSE I HAVE BEEN REFUSED A COMPLAINT FORM AND PROCESS FOR FILING A COMPLAINT TIME AND TIME AGAIN BY ALL PARTIES.
Kim Skaggs contacted me on Thursday November 17, 2022, and asked that I “Get Vera Out’ AND ‘Get the HOSPITAL OUT OF THIS if i would’ THAT THE LIABILITY IS BETWEEN ECEP AND FINANCIAL DATA SYSTEMS. This was probably due to the fact that I had complained about illegal use of ‘TEXTING’ with Candace regarding my PHI BREACH.
IT IS ILLEGAL FOR A TEXT APP TO BE USED THAT IS NOT IN CONFORMANCE WITH THE LAW REGARDING END TO END ENCRYPTION, ETC. There are specific laws that govern the use of text messages and when Candace Wells Van Hagey asked me to use her text number I immediately called foul and that’s when communication ended with me and Novant Health.
The only reason that I can think why they would have done this is to conceal the breach and keep it from being protected under the open records law. THERE IS NO JUSTIFCAITON WHATSOEVER FOR THAT TO HAD TAKEN PLACE. IT IS ABSOLUTELY ILLEGAL.
There is no justification for not one person at NOVANT HEALTH OR ECEP, to provide to me a compliant form to file a complaint properly so that it is given the proper attention and in a reasonable amount of time. It is illegal for NOVANT HEALTH OR ECEP NOT TO Provide to me the records of my PHI THAT i have requested.
The NOTIFICATION RULE HAS BEEN COMPLETELY IGNORED. THE PROTECTION OF MY PHI HAS BEEN THROWN OUT THE WINDOW FROM DAY ONE AND IT APPEARS TO BE A MAJOR CONSPIRACY BETWEEN THE THREE ENTITIES IN THEIR EFFORTS TO NOT ADDRESS THE BREACH OF MY PHI.
I HAVE BEGGED FOR THE STATUS AND I HAVE BEGGED TO REMOVE MY PHI FROM THAT COLLECTION AGENCIES CRIMINAL HANDS. I HAVE ASK FOR SUPERVISORS NAMES AND NUMBERS AND HAVE BEEN TOTALLY IGNORED.
WHEN I WAS ASKED TO LET VERA OUT AND TO LET NOVANT HEALTH OUT BY ECEP, I FELT THEN THIS WAS A CONSPIRACY IN THE WORKS BECAUSE OF THE AFFILIATION, THE OWNER OF ECEP HAS HIS OWN PAGE ON NEW HANOVER HOSPITALS WEBSITE SO IT IT ALL UP FOR SPECULATION AT THIS POINT BUT I NEED HELP ON THE STATE AND FEDERAL LEVEL IN PROTECTING MY RIGHTS FOR THIS NIGHTMARE THEY ARE ALL PUTTING ME THROUGH.
I followed up with an email to KIMBERLY SKAGGS REGARDING THAT CONVERSATION AS I HAVE CONTINUED TO DOCUMENT EVERY CONVERSATION AND EVERY REQUEST THAT HAVE ASKED IN WRITING AS WELL VERBALLY HAS BEEN SYSTEMATICALLY IGNORED.
I have literally begged and pleaded with any of the three to please file a report and secure my PHI and give me an update. NOT ONE TIME IN THE 88 DAYS SINCE MY PHI HAS BEEN BREACHED HAS ANYONE FILED A COMPLAINT OR FOLLOWED THE LAWS AND POLICIES REGARDING A BREACH WHETHER IT IS 1 PERSON OR 500. This has been the most blatant disrespect for my rights, disrespect for my privacy, disregard to so many laws both state and federal, and absolute derrick of duties from the two privacy officers of NOVANT HEALTH, AND Administrator KIMBERLY SKAGGS with ECEP.
Financial Data Systems still has my PHI, ECEP is still chillin, and NOVANT HEALTH NO WORD FROM them since i caught them trying to use the text cover up with me, FDS still trying to collect those miserable debts they have never properly validated.
I HAVE DOCUMENTATION TO SUPPORT EVERY CLAIM IN THIS COMPLAINT. PLEASE HELP ME GET THIS TO THE APPROPRIATE PERSONS AND HELP ME DECIDE ON WHAT LAWYERS I NEED TO CONTACT TO PICK UP FORM HERE AND REPRESENT ME
This is of extreme urgency. This needs to be shared with everyone that may have a collection with FDS and ECEP AND NOVANT. I feel an audit needs to take place immediately so as to protect all the other thousands and thousands of patients like me that have been destroyed by FDS AND ECEP! THIS IS A MAJOR INJUSTICE THAT IS DESTROYING PATIENTS CREDIT AND SUBJECTING THEM TO HEINOUS CRIMES.
PLEASE HELP !!
I HAVE CAUGHT NOVANT HEALTH TRYING TO INCLUDE ME IN THE UNLAWFUL TEXTING TO SKIRT OPEN RECORDS LAWS AND CONCEAL THIS BREACH OF MY PHI that i have been reporting for weeks now. I HAVE BEEN SYSTEMATICALLY IGNORED BY THE PRIVACY OFFICERS AND ECEP AND THEY WILL NOT PROVIDE TO ME SUPERVISOR NAMES OR COMPLAINT FORMS AND MOST OFF I FEEL THERE'S A CONSPIRACY BETWEEN NOVANT HEALTH AND ECEP AND FINANCIAL DATA SYSTEMS, SOMETHING JUST ISN’T RIGHT.
PLEASE HELP DELIVER THIS COMPLAINT TO THE APPROPRIATE PARTIES AND STOP THIS COVERUP UP!
October 13, 2022, I contacted Novant Health to notify them that a breach had occurred of my PHI that had originated from one of their facilities stemming back to 2017 emergency room visit in OGDEN LOCATION.
I spoke with an unknown individual and left a message containing my complaint that this PHI breach had occurred and details of that complaint.
I contacted Novant Health again a couple of days later and at that time left a voicemail summarizing my complaint in detail, the same information that I gave to Novant Health on October 13, 2022 detailing my complaint and report of my PHI breach to Novant Health New Hanover Regional Medical Center.
On October 29. 2022, I received a telephone call from Candace Wells Van Hagey. Candace informed me that she was following up on the complaint regarding my PHI breach and also we discussed other issues that were a part of the complaint as well. She stated that she would investigate. I assumed she would investigate all the issues that I reported in my complaint to her.
I informed Candace Wells Van Hagey, Privacy Officer, for NHRMC at that time that a third party collection agency had provided to me by mail what appeared to be a statement of some sort containing unlawful PHI over and beyond what is permitted to be disclosed to a third party collection agency and it was to the utmost concerns to me how this collection agency came into possession of this unlawful PHI that is regulated and governed under the The Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA)
I also informed Candace Wells Van Hagey, Privacy Officer, of other felonious action by a third party collections agency called Financial Data Systems regarding a letter they sent to me along with that unlawful PHI document that was provided to them (Financial Data Systems) by ECEP, II, PAI found out later by talking to the Administrator of ECEP, II PA.
The collection letter that was sent to me was mailed August 26, 2022 from Financial Data Systems and contained content that was also unlawful per The Fair Credit Reporting Act (FCRA) and the Health Insurance Portability and Accountability Act (HIPAA), and North Carolina Laws.
It is agreed that PHI can be given to a third party collections agency but only to the extent necessary to collect the debt and shall not have any PHI other than the entity name, date of service, amount of bil, and and due date.
This PHI had individual physicians names, twice, and had a services section of the services rendered to me although the content appeared to be typed over with X’s but you can still see there was relevant data under the type cover.
Not only did Financial Data Systems contain the unlawful PHI document that they received from ECEP, II PAThe letter also contained verbiage that is unlawful as it was or threatening, deceptive, coercion, and ridiculed me for disputing those two debts they were trying to collect.
Three times Financial Data Systems admitted they never had validation documents for those two collections but after five years admitted they just contacted their client ECEP, II, PA. I’m assuming as the letter states, and they provided to them this unlawful document.
October 30th passed and quickly i received an email from Vera Newkirk, another privacy officer employed at Novant Health New Hanover Regional Medical Center stating that the issues were escalated to her by Candace Wells Van Hagey, the other privacy officer that took my initial complaint back mid October of 2022 never wrote me again nor returned any of my emails to her that was sent to her directly or directly as I attached a copy of emails sent to Vera Newkirk and to Kim Skaggs throughout the past four weeks. Over 30 emails were sent to or was a copy to an email I sent to Vera Newkirk, privacy officer of Novant Health New Hanover Regional Medical Center and to Kim Skaggs, administrator of ECEP.
I have continued to email Candace Wells Van Hagey, Vera Newkirk, with NOVANT HEALTH, and Kimberly Skaggs, Administrator for ECEP, II Pa, and never once did any of the three ask that I do not email anymore and never once did they provide to me their supervisor or a complaint form and the procedure for filing a complaint.
My PHI was breached back as far as 88 days ago when we knew that Financial Data Systems had in their possession and mailed a copy to me.
It’s been approximately 32 days ago that I reported this breach of my PHI and the other crimes committed by Financial Data Systems, and well over three weeks that Vera Newkirk and Kim Skaggs with ECEP learned that my PHI had been breached including the other violations by Financial Data Systems as I provided the facts to all of them and not action has been taken thus far.
It is unlikely that I am the first person in history to have their PHI BREACHED between ECEP, II PA., and i demanded an immediate investigation into the practices of and the relationship with ECEP AND NOVANT HEALTH, because you would think that with my rights violated in multiple instances at the hands of this third party collections agency that ECEP would cease and withdraw the how many thousands of collections they are collecting for NOVANT HEALTH AND ECEP, AND HOW MANY OTHERS HAVE HAD THEIR RIGHTS VIOLATED AND COULD NOT FILE A COMPLAINT BECAUSE I HAVE BEEN REFUSED A COMPLAINT FORM AND PROCESS FOR FILING A COMPLAINT TIME AND TIME AGAIN BY ALL PARTIES.
Kim Skaggs contacted me on Thursday November 17, 2022, and asked that I “Get Vera Out’ AND ‘Get the HOSPITAL OUT OF THIS if i would’ THAT THE LIABILITY IS BETWEEN ECEP AND FINANCIAL DATA SYSTEMS. This was probably due to the fact that I had complained about illegal use of ‘TEXTING’ with Candace regarding my PHI BREACH.
IT IS ILLEGAL FOR A TEXT APP TO BE USED THAT IS NOT IN CONFORMANCE WITH THE LAW REGARDING END TO END ENCRYPTION, ETC. There are specific laws that govern the use of text messages and when Candace Wells Van Hagey asked me to use her text number I immediately called foul and that’s when communication ended with me and Novant Health.
The only reason that I can think why they would have done this is to conceal the breach and keep it from being protected under the open records law. THERE IS NO JUSTIFCAITON WHATSOEVER FOR THAT TO HAD TAKEN PLACE. IT IS ABSOLUTELY ILLEGAL.
There is no justification for not one person at NOVANT HEALTH OR ECEP, to provide to me a compliant form to file a complaint properly so that it is given the proper attention and in a reasonable amount of time. It is illegal for NOVANT HEALTH OR ECEP NOT TO Provide to me the records of my PHI THAT i have requested.
The NOTIFICATION RULE HAS BEEN COMPLETELY IGNORED. THE PROTECTION OF MY PHI HAS BEEN THROWN OUT THE WINDOW FROM DAY ONE AND IT APPEARS TO BE A MAJOR CONSPIRACY BETWEEN THE THREE ENTITIES IN THEIR EFFORTS TO NOT ADDRESS THE BREACH OF MY PHI.
I HAVE BEGGED FOR THE STATUS AND I HAVE BEGGED TO REMOVE MY PHI FROM THAT COLLECTION AGENCIES CRIMINAL HANDS. I HAVE ASK FOR SUPERVISORS NAMES AND NUMBERS AND HAVE BEEN TOTALLY IGNORED.
WHEN I WAS ASKED TO LET VERA OUT AND TO LET NOVANT HEALTH OUT BY ECEP, I FELT THEN THIS WAS A CONSPIRACY IN THE WORKS BECAUSE OF THE AFFILIATION, THE OWNER OF ECEP HAS HIS OWN PAGE ON NEW HANOVER HOSPITALS WEBSITE SO IT IT ALL UP FOR SPECULATION AT THIS POINT BUT I NEED HELP ON THE STATE AND FEDERAL LEVEL IN PROTECTING MY RIGHTS FOR THIS NIGHTMARE THEY ARE ALL PUTTING ME THROUGH.
I followed up with an email to KIMBERLY SKAGGS REGARDING THAT CONVERSATION AS I HAVE CONTINUED TO DOCUMENT EVERY CONVERSATION AND EVERY REQUEST THAT HAVE ASKED IN WRITING AS WELL VERBALLY HAS BEEN SYSTEMATICALLY IGNORED.
I have literally begged and pleaded with any of the three to please file a report and secure my PHI and give me an update. NOT ONE TIME IN THE 88 DAYS SINCE MY PHI HAS BEEN BREACHED HAS ANYONE FILED A COMPLAINT OR FOLLOWED THE LAWS AND POLICIES REGARDING A BREACH WHETHER IT IS 1 PERSON OR 500. This has been the most blatant disrespect for my rights, disrespect for my privacy, disregard to so many laws both state and federal, and absolute derrick of duties from the two privacy officers of NOVANT HEALTH, AND Administrator KIMBERLY SKAGGS with ECEP.
Financial Data Systems still has my PHI, ECEP is still chillin, and NOVANT HEALTH NO WORD FROM them since i caught them trying to use the text cover up with me, FDS still trying to collect those miserable debts they have never properly validated.
I HAVE DOCUMENTATION TO SUPPORT EVERY CLAIM IN THIS COMPLAINT. PLEASE HELP ME GET THIS TO THE APPROPRIATE PERSONS AND HELP ME DECIDE ON WHAT LAWYERS I NEED TO CONTACT TO PICK UP FORM HERE AND REPRESENT ME
This is of extreme urgency. This needs to be shared with everyone that may have a collection with FDS and ECEP AND NOVANT. I feel an audit needs to take place immediately so as to protect all the other thousands and thousands of patients like me that have been destroyed by FDS AND ECEP! THIS IS A MAJOR INJUSTICE THAT IS DESTROYING PATIENTS CREDIT AND SUBJECTING THEM TO HEINOUS CRIMES.
PLEASE HELP !!
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