01/26/2026
We warmed our hearts AND our hands recently by celebrating yet another ☀️Sunshine Award ☀️ winner, Amy! Please join us in congratulating her, and enjoy the wonderful story shared below from her nominator as just one example of the compassionate care she provides day in and day out. Congratulations Amy! 🎉
"I am honored to nominate Amy for the Sunshine Award. During my recent visit to the Brunswick Forest office, I came in with significant neck pain and some anxiety about what might be causing it. From the moment Amy greeted me, she immediately put me at ease. She was warm, attentive, and genuinely human in her approach—she made me feel like a person, not just a patient on the schedule.
Amy demonstrated what Human-Centered Care truly means. She took the time to listen carefully, showed empathy in every word, and made sure I felt heard and comfortable before any evaluation even began. Her professionalism was matched by her kindness, and her calm reassurance transformed what could have been a stressful visit into one of the best experiences I’ve had in any medical office.
She also embodied Access for All – Make It Easy by helping me navigate the visit seamlessly and ensuring I understood what was happening at each step. Her confidence and clear communication reflected World-Class Expertise, giving me peace of mind that I was in excellent hands. Finally, Amy’s caring nature and attention to my well-being showed Purposeful Innovation, as she anticipated my needs and made the entire encounter feel personal and meaningful.
In short, Amy turned an ordinary appointment into a reminder of what compassionate, human-centered healthcare should feel like. Her kindness and professionalism truly reflect the values that make Novant Health exceptional."