Novant Health New Hanover Primary Care

01/20/2026

What better way to warm up during this cold winter weather than a 🌞SUNSHINE AWARD!🌞

We are recognizing our most recent Sunshine Award winner, Hannah! Her nominator writes: “Exemplary! I was so happy to see Hannah again! She remembered me! (Or she pretended very well!) She is very welcoming and completely professional. I appreciate how thorough she is as well. Hannah does not just “do vitals” but she also reports the numbers back to me and answers my questions/concerns. I never feel rushed with her, either. A glowing smile and soft voice is exactly what I would have hoped for in switching insurance and moving to this coast - and I got it! She makes the perfect team partner for the lovely Dr. Bird.”

🎉 Congratulations Hannah, thank you for making this patient’s move such a warm and welcoming one! 🎉

01/18/2026

In observance of Martin Luther King Jr. Day, our Primary Care offices will be CLOSED on Monday, January 19, 2026.
Please visit one of our (3) ExpressCare locations, open 8:00 AM - 8:00 PM, should you or your loved ones find yourselves in need of care.

12/31/2025

12/23/2025

🎄Our team wishes you and your loved ones a very Merry Christmas. 🎄

🎅We hope that Santa is good to you all, and we will resume normal business hours on Friday, December 26th.

12/18/2025

🕯️ All is calm, all is bright…. Or is it?

Christmas can be a stressful and anxious time for many. Dr. Jonathan Fisher shares some tips on how to keep the “happy” in “Happy Holidays!” 🎄

Safeguard holiday harmony with science-backed tips for staying calm, easing family tension and reducing anxiety during a divided, stressful season.

12/10/2025

You’ve put up the tree 🎄 You’ve seen Santa 🎅 You’ve even wrapped the presents 🎁
But… have you gotten your flu shot in time to enjoy the holidays? 💉
Dr. Afanador of NHPC – Autumn Hall shares why it’s not too late!

According to the Centers for Disease Control and Prevention, an estimated 1.9 million people have had the flu this season.

12/08/2025

Did you catch the news 📰 this weekend?

Our Physician Quality Partners, Novant Health's Coastal Region Accountable Care Organization (ACO), ranked #1 for the quality performance out of more than 450 MSSP ACOs nationwide!

Stressing preventative care for their patients earned these Wilmington physicians the top score in the nation.

11/21/2025

Thanksgiving is less than one week away, are you still searching for the perfect side dish? Well, look no further! 🥕 Click our link below for a recipe that is mouthwatering, economical, and even suits many dietary restrictions! 🥕

When holiday tables start overflowing with rich casseroles and heavy main dishes, a bright, simple side can feel like a welcome breath of fresh air. That's where this easy dish of roasted carrots with honey and herbs shines. Get the recipe here.

11/20/2025

The Greater Wilmington Business Journal’s annual Health Care Heroes Awards recently took place on November 15th. The program honors individuals and organizations who make a lasting impact on the quality of health care in our region.

We are beyond proud to celebrate 2 of our leaders who were recognized at this event. Nick Green, clinic administrator for the Novant Health Michael Jordan Family Medical Clinics won this year’s Community Achievement Award. Terry McDowell, senior director of primary care for the Novant Health Coastal Region was a finalist for the Healthcare Executive Award.

Nick’s nominator writes: “He takes the time to help patients overcome their barriers to care, whether it be helping them complete financial applications or connecting them with services. He often spends his free time volunteering in the community he serves and inspires his team to do the same.”

Terry’s nominator shares: “When he moved to Wilmington over 15 years ago, Terry became the administrator of NHRMC EMS, where he continued to excel and grew the NHRMC EMS program to what it is today. Terry’s former EMS employees still love him to this day. In 2017, our primary care group hired Terry as our administrator. …All of our doctors – and patients, for that matter – love Terry and would follow him into any situation ... not just because we trust him 100%, but also because we are confident in his judgment. Terry is retiring in March of 2026. He is not replaceable.”

This year, the Greater Wilmington Business Journal’s Health Care Heroes Awards will be held Nov. 15 at the University of North Carolina Wilmington’s Burney Center. On that night, the health care providers, innovators and volunteers you’ll read about on the following pages take the spotlight. F...

11/17/2025

✨Congratulations to Maria, our 2025 Q3 Innovator Spotlight Award Winner 🏆 for the Coastal Market! Maria proudly represents our Michael Jordan Family Medicine clinic at the East Wilmington location. ✨

Her nominator writes:
I would like to nominate Maria for consistently demonstrating the values of SPARK — creating a safe environment, personifying a passion for service, anticipating needs, remaining reliable, and kindling positive experiences. After hearing me discuss opportunities for improvement in our huddles and team meetings, Maria immediately took initiative. She recognized that our Spanish-speaking population needed someone they could connect with, so she took it upon herself to become a certified interpreter. A true example of anticipating patient needs and ensuring a safe and inclusive environment for all. Maria also takes feedback from team discussions and turns it into action. She regularly brings new ideas to me on how we can improve patient care and team collaboration, such as opening scheduling to increase access and helping the team understand how their personalities play a big part in serving patients and supporting one another’s strengths. Each month, Maria presents new topics to the team focused on teamwork, communication, and creating the best experience for both patients and staff. Her consistency, creativity, and drive to support others truly reflect what it means to serve with purpose as it shows through the month-to-month improvements of our scores. Maria not only embodies our values, she inspires others to live them every day.

11/11/2025

“For the veteran, thank you for bravely doing what you’re called to do so we can safely do what we’re free to do.” ~anonymous