03/02/2026
🌟 Staff Spotlight: Annie🌟
Annie has been with Midwest ENT for almost 2 years. She is a seasoned customer service leader with over 25 years of experience delighting clients across the beauty, travel, and medical industries. She combines boundless enthusiasm with genuine empathy to create memorable experiences, turning first-time inquirers into lifelong advocates. Annie’s journey to her current role with Midwest ENT began with a simple act of friendship—and it’s friendship that continues to fuel her every day. She believes in the power of human connection:
-Building bonds with colleagues over shared goals and laughter
-Earning the trust of patients by listening with empathy and responding with kindness
-Cultivating a workplace where everyone feels valued, supported, and part of a family
It’s these relationships—both new and enduring—that keep Annie motivated and inspired to go the extra mile.
Beyond her expertise her peers highlight her for playing a crucial role in Midwest ENT’s values, especially committing to service. She always greets patients with welcoming smiles and ensures they are scheduled for a follow up correctly when indicated. She is very thorough in her role, and never forgets to asks questions to resolve an issue. She is also a caring social butterfly that loves to make sure her coworkers never feel invisible as colleagues and individuals. Anyone can enjoy a day where Annie is working at the front desk!
Outside of work, she’s a devoted mom of three. Her and her husband enjoy hosting dinner parties for friends and eventually turning her living room to a dance party! Loving all things Disney, she’s often snuggled on the couch with her dog watching Disney movies and always willing and ready to plan a trip to Disneyworld. Annie believes in filling life with joy, laughter, and a bit of magic!
We’re grateful to have Annie as part of the Midwest ENT family! 💙👏