12/03/2022
**UPDATE 12/6/22: Y'all!! Thank you so much for your interest in my open position. I have been overwhelmed with applicants. Since we are short-staffed, I am busier than normal but will get back to each and every one of you.**
I need help. I am seeking a fearless and friendly front office manager whose primary tasks will be as follows:
# answer phones efficiently and graciously
# forward phone messages to back office staff
# schedule patients
# greet patients and visitors
# check insurance eligibility
# take copays
# scrub claims
# upload claims to billing team
# handle record requests
Necessary qualifications:
# good phone manners even under duress
# toughness: patients can be impatient, rude, and abusive at times
# knowledge of medical terminology or curiosity to learn
# basic computer literacy
# basic English literacy…good spelling and grammar are a must!
Desirable but not necessary:
# Spanish fluency
# medical assistant, nursing assistant or other healthcare training
# knowledge of billing and diagnosis codes