
10/15/2025
It’s National Case Management Week!
At UMass Memorial Medical Center, our Case Managers are more than registered nurses — they are expert navigators guiding patients through every step of their hospital journey. With skill, compassion, and unwavering dedication, they bridge exceptional, patient-centered care delivered at the bedside with a safe and seamless transition home.
Working side by side with a multidisciplinary team, our Case Managers create personalized discharge plans that reflect each patient’s unique needs, goals, and future well-being. They also collaborate closely with insurance providers to ensure coverage and support beyond the hospital stay.
Join us in celebrating these healthcare champions who make a lasting impact on every patient’s story — one thoughtful plan at a time.