
10/14/2025
Thank you for your kind words about UMass Memorial Medical Center and the UMass Memorial Children's Medical Center NICU and PICU!
"I wanted to reach out and let you know what an incredible experience my family and I had during the past 2 weeks. Our newborn son developed late-onset sepsis and meningitis, and it was a shocking and scary diagnosis. My husband and I could not be more grateful to the staff that supported us through this treatment. It’s hard to put into words how amazing everyone was. From the rapid response and care we received in the ED with our nurse and the resident and doctor, to the team up in the PICU... and then the Pediatric floor, NICU staff who came and consulted and supported treatment, along with infectious disease, everyone went above and beyond. If I could nominate everyone we came across during the past 2 weeks for an award, I would. The level of care and compassion was truly exceptional."
-Patient Alison Bracey