Insurance Resource Center for Autism and Behavioral Health

Insurance Resource Center for Autism and Behavioral Health The Insurance Resource Center for Autism and Behavioral Health is a program of The Shriver Center, a division of UMass Chan Medical School

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10/02/2025

ASK THE INSURANCE GURU:

"Hi Guru,

The Insurance Resource Center has been such a wonderful help to our family. We were wondering if you know of any ways we could either get involved or make a donation to support their work.

Gratefully,
A Thankful Family"

Dear Thankful Family,

Thank you so much for your kind words and support for the work the Insurance Resource Center for Autism and Behavioral Health does for so many families. I spoke with the team, and they shared that each year the Insurance Resource Center participates in the Doug Flutie 5K for Autism. All donations raised by their team go directly toward supporting their ongoing programs and services.

This year’s event will be held on Sunday, October 26th at 9:00 AM at Natick High School. It’s a fun, family-friendly event, and the Insurance Resource Center would be thrilled to have you join The Gurus & Friends Team or contribute with a donation.

You can join or donate here: https://runsignup.com/Race/186352/Donate/UGpBpubZ1m0Z0Gc7

Warmly,
Guru

Weekly update! 🎉🎉🎉 The Gurus & Friends have raised $5,043! We are so grateful for your generosity! 💙 Thank you to everyo...
10/01/2025

Weekly update! 🎉🎉🎉 The Gurus & Friends have raised $5,043! We are so grateful for your generosity!

💙 Thank you to everyone who donated and supported the Insurance Resource Center for Autism & Behavioral Health in the Flutie 5k. Because of you, we’re able to continue making a difference! Every contribution—big or small—helps us move closer to our goal. We couldn’t do this without you! 🎉

To make a donation, click the link below 💙

https://runsignup.com/Race/186352/Donate/UGpBpubZ1m0Z0Gc7

Doug Flutie, Jr. Foundation for Autism

Massachusetts Families - We invite you to participate in this brief survey focused on your experiences and needs as a pa...
09/25/2025

Massachusetts Families - We invite you to participate in this brief survey focused on your experiences and needs as a parent/caregiver of a child with Autism Spectrum Disorder. Your feedback will help us
better understand the challenges facing families, identify areas where resources or
policies could be improved, and guide our efforts to strengthen supports for children with
Autism and their families.
Your voice matters. By sharing your experiences, you will play an important role in shaping
how services are delivered and supported in our community. The survey should only take a
few minutes to complete, and your responses will be anonymous unless you choose to
share your contact information. Please submit your responses by September 30, 2025

https://www.surveymonkey.com/r/JWZVZCC

ASK THE INSURANCE GURU:"Hi Guru,I am so excited because I just got a promotion at work and a large raise.  I know that I...
09/25/2025

ASK THE INSURANCE GURU:

"Hi Guru,

I am so excited because I just got a promotion at work and a large raise. I know that I need to let MassHealth know that my income has changed.

I am hoping to do that without having to call them and I think I can do it online. Can you tell me how I can get back into my online application.

I want to do this now to report my income change and then, if I can figure it out, I will do my upcoming renewal online too.

Thanks.

-Looking to become more “high tech” :)"

Dear Looking to become more “high tech”,

Good for you, both on your promotion and your interest in doing more things online. This is how you can find your online account:
• Website: https://mahix.org/individual/
• Click on: Sign In
• User Name
• Password

If you don’t remember your Password, there is a “Forgot Password” link that will allow you to reset the password. You will want to use the same email address that is on file.

If you haven’t created an online account, you should call the Health Connector at (877) 623-6765 and ask for help creating an online account. They will send you an “invitation” to your MassHealth application.
Even if you did your initial MassHealth application over the phone, you do have an online account. So please, please, please do NOT try and create a new login. That is how people end up with multiple accounts.

Once you update your application and provide your new income, MassHealth will let you know if they need anything further. If they happen to request “proof of income”, you can upload the documents in your online portal.

This link explains how to upload documents https://www.mahealthconnector.org/help-center-answers/individuals-families/upload-documents-proof

Having online access to your account is a great thing!

Reminder:

I am the Autism Insurance Guru and every week (or as often as I can) I answer your autism insurance related questions here on the AIRC’s page. My advice and wisdom come from years of experience dealing with autism insurance in Massachusetts, but please note anything I share is NOT intended to be legal or medical advice. I will post answers to questions that are submitted.

Weekly update! The Gurus & Friends have raised $4,628! We are so grateful for your generosity! 💙 Thank you to everyone w...
09/24/2025

Weekly update!

The Gurus & Friends have raised $4,628! We are so grateful for your generosity! 💙 Thank you to everyone who donated and supported the Insurance Resource Center for Autism & Behavioral Health in the Flutie 5k. Because of you, we’re able to continue making a difference! Every contribution—big or small—helps us move closer to our goal. We couldn’t do this without you! 🎉

To make a donation, click the link below 💙

https://runsignup.com/Race/186352/Donate/UGpBpubZ1m0Z0Gc7?fbclid=IwdGRleAMk_CdleHRuA2FlbQIxMQABHpT9LpsVnGfJz-by3nzI5d37RGJNilUhYftFLBVd7q94hEaZOk0MSL9ZHV5O_aem_QtNLvWxs73X_hUqvwf65ow

Doug Flutie, Jr. Foundation for Autism

ASK THE INSURANCE GURU:"Hi Guru,Can you share information about the Autism Waiver program?  When can I apply?Jenna"Dear ...
09/18/2025

ASK THE INSURANCE GURU:

"Hi Guru,

Can you share information about the Autism Waiver program? When can I apply?

Jenna"

Dear Jenna,

Here are details on eligibility for the waiver and how to apply.

2025 Massachusetts autism waiver program
The Massachusetts Department of Developmental Services (DDS) will hold the 2025 application period for the Children's Autism Waiver Program from
October 17 to October 31, 2025. Applications must be submitted during this two-week window and will not be accepted outside of these dates.

Important updates and deadlines for 2025
• Open application period: October 17–31, 2025.
• Application resubmission required: If you submitted an application during the October 2024 period, you must resubmit a new one for 2025.
• No hand-delivered applications: The Autism Division will not accept hand-delivered submissions.
• Submission methods: You can submit your application online, by email, or by mail. Electronic submissions are preferred.
• Increased spending limits: Several annual spending limits under the waiver have been increased:
o Assistive technology: Up from $1,200 to $1,500.
o Individual goods and services: Up from $1,700 to $2,000.
o Emergency needs: Up from $6,000 to $6,500.

About the program
The Children's Autism Waiver Program is a Medicaid program administered by the DDS to provide in-home and community-based services for children with an autism spectrum disorder. It offers:
• Intensive services: Up to three years of one-on-one interventions, including Applied Behavioral Analysis (ABA) and other behavioral, social, and communication-based therapies.
• Supplemental services: After the intensive period, families can access supplemental supports like community integration activities and respite care until the child's 10th birthday.
Eligibility requirements
To be eligible for the waiver program, a child must:
• Have a confirmed autism spectrum disorder diagnosis, verifiable by the DDS.
• Be a resident of Massachusetts.
• Be between birth and age 9. A child can remain in the program until their 10th birthday.
• Be eligible for MassHealth Standard based on family income, not exceeding 150% of the Federal Poverty Level (FPL). Members enrolled in MassHealth CommonHealth secondary insurance are not eligible. Members enrolled in Family Assistance, CMSP or Limited plans do not qualify.
• Meet the level of care required for services in an Intermediate Care Facility for persons with an Intellectual Disability (ICF/ID).

How to apply
Applications will be available in September 2025. You can submit your application via one of the following methods during the October 17–31 window:
• Online: Use the link on the Mass.gov DDS website.
• Email: Send the form to AutismDivision@mass.gov. The email must be from a parent or guardian.
• Mail: Send the form to the Autism Division at the address provided on the application.
For assistance with the application process, you can contact a local Autism Support Center or email AutismDivision@mass.gov.

Reminder:

I am the Autism Insurance Guru and every week (or as often as I can) I answer your autism insurance related questions here on the AIRC’s page. My advice and wisdom come from years of experience dealing with autism insurance in Massachusetts, but please note anything I share is NOT intended to be legal or medical advice. I will post answers to questions that are submitted.

If you would like your autism insurance related questions answered by the Guru, please send them via email to AIRC@umassmed.edu with the subject line "Insurance Guru".

The Guru is happy to hear from you!

WOW! What a week! Our team has raised $3,868! Thank you so much for your continued support! 🎉Our team, The Gurus & Frien...
09/17/2025

WOW! What a week! Our team has raised $3,868! Thank you so much for your continued support! 🎉

Our team, The Gurus & Friends, is running to support the Insurance Resource Center for Autism & Behavioral Health—and we need your help to reach our goal! Every dollar raised goes directly to our vital work. Want to make a difference? Donate today or join us on race day through the link below. Together, we can go the distance! 💪✨

https://runsignup.com/Race/186352/Donate/UGpBpubZ1m0Z0Gc7?fbclid=IwdGRleAMk_CdleHRuA2FlbQIxMQABHpT9LpsVnGfJz-by3nzI5d37RGJNilUhYftFLBVd7q94hEaZOk0MSL9ZHV5O_aem_QtNLvWxs73X_hUqvwf65ow

Doug Flutie, Jr. Foundation for Autism

Weekly update! We are currently at $1,700 and we are so grateful for your generous donations and support! Thank you! Our...
09/10/2025

Weekly update! We are currently at $1,700 and we are so grateful for your generous donations and support! Thank you!

Our team, The Gurus & Friends, is running to support the Insurance Resource Center for Autism & Behavioral Health—and we need your help to reach our goal! Every dollar raised goes directly to our vital work. Want to make a difference? Donate today or join us on race day through the link below. Together, we can go the distance! 💪✨

https://runsignup.com/Race/186352/Donate/UGpBpubZ1m0Z0Gc7?fbclid=IwdGRleAMk_CdleHRuA2FlbQIxMQABHpT9LpsVnGfJz-by3nzI5d37RGJNilUhYftFLBVd7q94hEaZOk0MSL9ZHV5O_aem_QtNLvWxs73X_hUqvwf65ow

Doug Flutie, Jr. Foundation for Autism

ASK THE INSURANCE GURU:“Dear Guru,My employer is having their yearly open enrollment starting in November and I was hopi...
09/04/2025

ASK THE INSURANCE GURU:

“Dear Guru,

My employer is having their yearly open enrollment starting in November and I was hoping you could give me some pointers about which plan to choose. I also have MassHealth and Premium Assistance. Do I need to tell them if I decide to change my employer plan?

Any guidance would be appreciated.”

Thank you for reaching out. The IRC is holding a Lunch and Learn on Thursday, September 11th at 12 on this very topic! I encourage you to register for it - https://umassmed.zoom.us/meeting/register/8mS1CzKzTKCt_WuvthgY-g

When looking at the plans your employer is offering it is always good to confirm that your family’s providers and hospitals are in-network. Once you know which plans will take your providers, then you can look at the plan benefits, like the deductible, and out-of-pocket costs.

Where you have Premium Assistance, you will want to make sure that the plan you select still meets Premium Assistance eligibility criteria. For more specifics, feel free to reach out to the Insurance Resource Center. They are more than happy to review your options with you and go over the specific criteria for Premium Assistance. Just contact the IRC early by calling 774-455-4056 or emailing AIRC@umassmed.edu

And yes, if you change your plan during open enrollment you will want to update both MassHealth and Premium Assistance right away. For more information check out this the IRC’s Fact Sheet on Premium Assistance:https://massairc.org/wp-content/uploads/2025/03/MassHealth-Premium-Assistance.pdf

Reminder:

I am the Autism Insurance Guru and every week (or as often as I can) I answer your autism insurance related questions here on the AIRC’s page. My advice and wisdom come from years of experience dealing with autism insurance in Massachusetts, but please note anything I share is NOT intended to be legal or medical advice. I will post answers to questions that are submitted.

If you would like your autism insurance related questions answered by the Guru, please send them via email to AIRC@umassmed.edu with the subject line "Insurance Guru".

The Guru is happy to hear from you!

Address

55 Lake Avenue N
Worcester, MA
01655

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

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