01/08/2026
đźš‘ Innovation in Action: Protecting Patients, Crews, and 911 Readiness
One of the strengths of the NCRETAC region is that our agencies don’t just follow best practices — they test them, improve them, and tailor them to real-world rural operations.
Morgan County Ambulance Service (MCAS) has been piloting the SEMTAC Interfacility Transport (IFT) Risk Assessment Tool and taking it a step further by using local data to better understand how transfer requests affect crew fatigue, system coverage, and patient safety.
After analyzing 50 recent transports, MCAS identified a clear pattern: the greatest risks weren’t rare weather events or unstable patients, but long-distance round trips, cumulative fatigue, and temporary depletion of 911 coverage. In some cases, a stable transfer could leave the county with little to no immediate emergency response capacity.
Using SEMTAC’s statewide tool as a foundation, MCAS has developed a locally adapted Transport Risk Assessment Tool that reflects their operational reality — three ALS units, long rural transports, and crews often already carrying fatigue when IFTs are requested.
Key enhancements include:
• More precise fatigue scoring that captures when crews may be technically legal but operationally unsafe
• Distance and time scoring based on true round-trip commitment
• Clear visibility of 911 system impact, including critical coverage depletion
• Defined score thresholds tied to clear decision pathways
• Mandatory supervisor review for high-consequence scenarios
This is exactly the kind of data-driven, safety-focused system design we want to highlight across the NCRETAC region. SEMTAC provided the framework; MCAS has shown how regional tools can be responsibly adapted to protect patients, providers, and communities.
The revised MCAS Interfacility Transport Risk Assessment Tool will go fully operational on January 12, 2026, with ongoing evaluation and refinement planned.
👏 Thank you to Freeman, Director of Public Safety, and the entire Morgan County Ambulance Service - MCAS team for setting the standard for thoughtful, defensible, and patient-centered EMS operations in rural Colorado.
The Morgan County Ambulance Service has completed a comprehensive operational review of interfacility transport activity to better understand how long-distance transfers affect our emergency response capacity, crew safety, and fatigue exposure within our rural three-unit ALS deployment model. Using the SEMTAC Interfacility Transport Risk framework as an analytical foundation, MCAS evaluated fifty recent interfacility transport requests to study how transport duration, resource commitment, and out-of-county operations interact with 911 system readiness.
The review confirmed that the greatest operational risk within our system does not typically arise from isolated events or rare circumstances. Instead, risk increases when several conditions occur at the same time — extended round-trip transport duration, reduced in-county ambulance availability, and cumulative crew fatigue — even when a patient is clinically stable and otherwise appropriate for transfer. These situations can temporarily strain countywide response capacity and increase safety exposure for both patients and providers.
In response to these findings, MCAS is implementing a locally adapted Interfacility Transport Risk Assessment Tool that allows supervisors and crews to evaluate operational risk in a structured, objective, and transparent manner before committing an ambulance to a long-distance transport. This tool strengthens our operations by improving decision clarity, enhancing documentation, and ensuring that patient transfers are evaluated not only for medical appropriateness, but also for system survivability and responder safety.
This new process will enhance our operational readiness and service delivery by:
• Improving the safety and sustainability of extended transport operations,
• Helping prevent periods of critical 911 coverage depletion,
• Supporting consistent and defensible decision-making across shifts and incidents,
• Reinforcing fatigue-aware and safety-focused deployment practices, and
• Ensuring that interfacility transports remain coordinated, timely, and clinically appropriate.
MCAS remains fully committed to supporting patients who require transfer to higher levels of care. This tool is not intended to delay or restrict necessary transports — rather, it provides a standardized framework to help determine when mitigation strategies, supervisory review, or alternative coordination may be needed to complete a transport safely.
Implementation of the revised MCAS Transport Risk Assessment Tool will go into operational effect on Monday, January 12, 2026. As part of this process, MCAS is working collaboratively with our partner hospitals, referral facilities, and regional EMS agencies to ensure shared understanding, continuity of care, and strong communication throughout the transport coordination process.
Our organization will continue to collect data, monitor outcomes, and refine this model as part of our ongoing commitment to safety, accountability, and responsible system stewardship.
Through continued collaboration with our healthcare partners and the communities we serve, this approach will help ensure that interfacility transports are conducted as safely, effectively, and efficiently as possible — while maintaining reliable and timely 911 emergency response for the residents of Morgan County.
We appreciate the trust and support of our partner agencies, regional healthcare organizations, and community members as we move forward with this safety-focused enhancement to our operations.
Read our report of findings here: https://drive.google.com/file/d/1HwqlMp1daKyP84m_yfXigPmsii3HzJ_l/view?usp=sharing
Travis W. Freeman
Director of Public Safety