03/11/2021
REQUIRED:
NATIONAL HEALTH-CAREER ASSOCIATION (NHA) CERTIFICATION
BLS
Phlebotomist Training Required!
General Description
The Certified Medical Assistant (CMA) is a multi-skilled health professional who will work interdependently with other health care professionals to provide quality health care to the patients of FHC. The CMA is educated and trained to perform both administrative and clinical skills in the medical care environment. Must have good communication and customer service skills, knowledge of medical terminology, possess the ability to use business office equipment and to remain calm during an emergency.
Job Duties
Administrative: Operates computer systems to accomplish assigned database entries and other office tasks; answer calls, greet patients. Updates and maintains patients and other practice-specific information. May also be responsible for updating patient medical records, and adding written accounts from physicians or nurses based on exams and any lab tests in the EHR system. Works with tracking referrals and arranges hospital admissions and outside referrals for the physician.
Clinical: Once competency has been verified, the CMA is authorized to perform supportive clinical services deemed, ‘routine’ to include:
• Perform BLS when indicated: Operate the Automated External Defibrillator (AED) with regard to BLS/CPR administration
• Vital signs to include:
height and weight measurement
o visual acuity screening (Snellen Eye Chart)
• Administration of medication via the following routes with a verified written order: oral, intradermal
• Excluding Controlled Substances*
Subcutaneous vaccines: intramuscular vaccines, vitamin B12 and Depo-Provera® (medroxyprogesterone), inhalation – Metered Dose Inhaler (MDI), and nebulizer
• Application and removal of bandages/dressings
• Removal of sutures (if demonstrated competence)
• Perform ear lavage
• Prepare patients for examination
• Shave and disinfect treatment sites
• Perform electrocardiogram (ECG) test - (CMA will not interpret results)
• Data entry in Electronic Health Record (EHR)
• Phlebotomy/lab draw (if covered in training, certified and demonstrated competence)
• Bedside/fasting glucose monitoring
• Urinalysis
• Pregnancy testing
• Hemoglobin A1C testing
• Perform other basic office services covered by standing orders authorized by the CMO
• Inventory: Maintain supply and medication inventory log, Crash cart inventory, Stock exam rooms as needed
• Fulfill clerical responsibilities as assigned: Tracking referrals, Hospital follow-up calls, Ob/Gyn administrative tracking
• Provide wound care (once instructed and demonstrated competence)
• Sterilize instruments
• Provide patient education (content must be pre-approved/scripted by the physician)
Administration of medications in pre-packaged and pre-filled unit-dose syringes is authorized with a verified written order (in the EHR) from the Provider (MD/DO/NP/PA/CNM). In addition, medication will be double-checked with licensed personnel prior to administration using the five rights of medication of administration. Exception: The Purified Protein Derivative (PPD) skin test, which must be drawn from a multi-dose vial into a tuberculin syringe for intradermal administration; the dose will be double-checked with licensed personnel prior to administration using the five rights of medication of administration.
Qualification for Appointment
Key competencies: phlebotomy, CPR skills, OSHA standards, communication skills using appropriate medical terminology, information collection, and management, planning and organizing, accuracy, customer service skills, teamwork, initiative, adaptability, confidentiality.
Experience
Two years of experience preferred.
Special Skills
Fast-learner who must be computer literate and be capable of learning software used to manage electronic health records. Must have strong multi-tasking skills, conflict resolution experience, customer service or patient relations experience, quick response/accurate data entry to present treatment plans to patients in a short time frame.
Bilingual E/S would be amazing!
