ProMedical Vanuatu

29/04/2026

A huge thank you to Royal Flying Doctor Service WA for their incredible donation of medical supplies to support our work here in Vanuatu.

These supplies make a real and immediate difference - helping us deliver care in low-income, low-resource environments, and in communities that are often remote and difficult to reach. In places where access to healthcare can be limited, resources like these aren’t just helpful, they’re essential.

Because of this generosity, we’re able to continue providing timely, lifesaving care, ensuring that more people, no matter where they live, can access the support they need when it matters most.

Partnerships like this remind us what’s possible when organisations come together with a shared purpose: improving health outcomes for communities who need it most.

Thank you again to Royal Flying Doctor Service WA for your ongoing support and commitment to making a difference beyond borders!

21/04/2026

Reminder: Our AGM is on Thursday this week. All ProMedical subscribers are invited to attend.

For subscribers in Santo, we are hosting a live stream at our office at Village De Santo, Red Corner, Luganville, where you are welcome to attend.

17/04/2026

ProMedical has a 24/7 National Communications Centre based in Port Vila that answers our both our emergency 115 calls, and non-emergency calls for patient transfers.

They do this with state of the art software to enable the dispatch of the right resource, at the right time.

It is important that if you have a medical emergency, anywhere in Vanuatu, you call 115.

Our team of communications officers coordinate ambulance, rescue, and aeromedical services across Vanuatu and provide advice and support until our crews arrive.

Please stop making prank calls - keep the lines free for emergencies 🚑

Please be able to describe your location or allow us to GPS ping you 📍

Please stay calm and talk clearly, and nicely to our team who are trying to help you 🗣️

14/04/2026

Location finding can be difficult, access can be difficult, but our teams are a little bit like Liam Neeson - We will find you! We’ll take you to hospital though 🚑😅

Last night was a trek deep off the main road to take a patient in serious condition through to Vanuatu National Hospital.

13/04/2026

Another busy day for us ProMedical and ProRescue. One commercial medical es**rt to Australia, an air ambulance ground transfer for our friends at LifeFlight plus multiple emergency jobs on Efate and Santo!

Keeping people safe 24/7 🚨Whether you live here or are visiting 🚑

09/04/2026

ProMedical is looking to hire new trainee First Responders to join our clinical teams in Port Vila and Luganville.

As a First Responder in training, you’ll be learning from our senior clinicians on-the-job, developing your emergency response, ambulance handling, and patient care skills under supervision in real-time. A background in healthcare or emergency services is preferred, but not essential as this is an entry-level position with training and development included in the progression pathway. We are currently recruiting for both fixed-term, casual and permanent positions, with onboarding and induction to take place in Port Vila. Please note that having a valid, manual driver’s license is essential for these roles. Applicants must be willing to work in Port Vila and Luganville.

For more information on how to apply, head to our careers page at promedical.vu/careers

Applications close: Sunday 26 April 5pm

02/04/2026

Our support/retail offices will be closed for the Easter break from 5pm Thurs 2nd April and Re-Open on Tuesday 7 April at 8am.

Our emergency communications centre, ambulances and rescue services will remain operational as usual.

If you have an emergency, continue to call 115 🚨

Have a happy and safe Easter 🐰🐣

30/03/2026

APPLICATIONS CLOSE ON APRIL 9 - DO YOU HAVE WHAT IT TAKES?

Head to https://promedical.vu/careers for more information

🚨 Call for Board Members – Vanuatu Emergency Services Association (VESA) 🚨

VESA is seeking Expressions of Interest from passionate and skilled individuals to join our Board and help guide the future of emergency and community health services across Vanuatu.

As the governing body behind ProMedical Vanuatu and ProRescue Vanuatu, our Board plays a vital role in providing strategic direction, strong governance, and ensuring sustainable growth nationwide.

We’re looking for people with experience in areas such as governance, health, finance, legal, business, or community development—who are committed to making a meaningful impact.

🕒 Commitment: Quarterly meetings + strategic input
🤝 Role type: Voluntary

📩 To apply, head to promedical.vu/careers to download an application form.

Any enquiries please email: secretary@vesa.org.vu

📅 Applications close: 9 April 2026

Be part of strengthening emergency services in Vanuatu and supporting the communities that rely on them.

30/03/2026

**UPDATE: All service working as usual**

🚨Large 7.2M earthquake near Santo has knocked out power and phone networks. We are unable to receive emergency calls from Santo at this time 🚨

If you are aware of a LIFE THREATENING emergency on Santo please call 115 and we will attempt to respond via our back up systems, however we have not yet been able to reach all our team.

If you can reach Northern Provincial Hospital we understand it is functioning as normal with generators and this may be the fastest option at this time.

29/03/2026

💔It is with deep sadness that we share the sudden and unexpected passing of our colleague and friend, Dominique Daniel 💔

Dom was a dedicated member of our team for many years, serving our community with commitment, professionalism, and care. Even during the time he stepped away to join the airport fire service, he remained closely connected to us, a reflection of the strong relationships he built. We were proud to welcome him back, and over the past year he once again became an important part of our service and our family.

Dom will be remembered not only for his contribution to emergency services, but for the way he supported those around him. He will be deeply missed by all of us.

Our thoughts are with his wife, daughter, family, friends, and all who knew him during this incredibly difficult time.

21/03/2026

Today in Luganville, Santo a great team from local businesses completed their first aid courses.

First aid at work is very important and saves lives. Well done Santo Hardware, LCM , Farmland and Island Duty Free.

19/03/2026

🚨 Call for Board Members – Vanuatu Emergency Services Association (VESA) 🚨

VESA is seeking Expressions of Interest from passionate and skilled individuals to join our Board and help guide the future of emergency and community health services across Vanuatu.

As the governing body behind ProMedical Vanuatu and ProRescue Vanuatu, our Board plays a vital role in providing strategic direction, strong governance, and ensuring sustainable growth nationwide.

We’re looking for people with experience in areas such as governance, health, finance, legal, business, or community development—who are committed to making a meaningful impact.

🕒 Commitment: Quarterly meetings + strategic input
🤝 Role type: Voluntary

📩 To apply, head to promedical.vu/careers to download an application form.

Any enquiries please email: secretary@vesa.org.vu

📅 Applications close: 9 April 2026

Be part of strengthening emergency services in Vanuatu and supporting the communities that rely on them.