Heartfelt Caregiving

Heartfelt Caregiving Private caregiving in your own home. Care plans to meet your needs: personal care, assist w/ meds, schedules, companionship, Lt. housekeeping & more.

I am now retired, and no longer a Private Caregiver.

Love yourself. Be yourself. Encourage others through love.
06/06/2023

Love yourself. Be yourself. Encourage others through love.

09/09/2022

To my faithful followers,
I would love to have you and your friends follow me on my new journey, and if you find the encouragement and understanding you need to feed your body, mind and spirit, I pray as faithful as you been here, that you would share my page, "Seeking To Know God And Make Him Known" and be my spiritual partners to help build up another through God's Word and Spirit. Blessings to All Always, Susan

08/24/2022

For those who might be interested, I have started another page that shares my spiritual journey, called, 'Seeking To Know God and Make Him Known'. The Lord has called me to focus on sharing His Word through Bible Scripture, and examples when appropriate, from my own journey. There are posts on grief and loss, on gratitude, on forgiveness, on letting go of the things that hinder us, on how deeply we are known, the stumbling block of pride, the need for rest, on growing stronger in our faith, and others as He leads me.

Just thought I would share that here. It is my hope and calling to bring understanding of His scriptures to those who desire to know more and for those who have not yet been made acquainted with the Father of Love, and Creator of all life, as the Holy Spirit leads me. Blessings always upon all.
Susan

08/13/2022

First, I would like to say thank you to those who have followed my page, and to those who have liked my page. I originally started it as a caregiver in hopes of finding new clients, but after I retired, thought I would share a few things that I experienced as a caregiver in hopes it might help someone else become a better caregiver, and also give those looking for caregivers some insight into what they should look for, and the type of questions they should ask before hiring someone to help better their chances of finding the right match.

I will not be posting anything new to this site, as I can't think of any more insights to add. I will leave this page for those of you who might know someone who could benefit from something I have posted. Thank you again for coming to my page. Blessings always,
Susan

06/18/2022

Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences.

Please note that this is not a job search site. I am not looking to hire any caregivers. I am not looking for any clients.

Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences) ...
08/22/2021

Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences) - The Caregiver's Notebook:

One of the things that I and some of the caregivers that I worked with did, was create a personalized caregiver's notebook to use for each client.

This notebook was kept at the client's home as a caregiving tool, and its information only shared with the client's approved caregiving team.

Inside on the first page was a copy of the client intake page that we created based on our initial visit with the client. It included client's address and phone number, age, marital status and whether the client lived alone or with someone. Next was the client's contact information, including who was the POA. It had other contact information such as doctor's name, address, and phone number. If we were providing transportation, then we also included names and phone numbers of hair salon, and other social places a client might attend, such as, the local Senior Center.

An important section included the client's primary medical diagnosis and any important secondary diagnosis, as well as whether or not the client had a DNR (Do Not Resuscitate) order.

Below that would be a list specific to the client, such as whether or not a client was a fall risk, had hearing aids or glasses or dentures, used a walker or a cane or wheel chair, needed assistance with ambulating or transfers, on oxygen and at what level, breathing treatments, etc.

On a separate page, would be a list of any prescriptions or other Over the Counter medicines, and Vitamins and Supplements that the client was taking, along with their schedule and doses.

On a separate page is a monthly calendar that includes any appointments for doctors or social events, etc. If there are multiple caregivers, then there would be a second caregivers' schedule calendar, with each day marked with a caregiver's name and scheduled arrival and departure time.

Inside the notebook was blank notebook paper to use as a daily log of any information relevant to the client's care. If more than one caregiver, each caregiver would identified their arrival time and departure time so that family members, or others on the authorized caregivers list, would know whom to speak with, if there were any questions regarding the notes.

As I grew more experienced, my team of caregivers and I, realized that there was a lot of important information that needed to be noted but was time-consuming to write out. So, we then created a form where you only needed to check off if that task was done or if necessary write in the time. Examples would be, Daily Personal care: Brushed teeth, brushed hair, Washed face and hands, Bath day, Washed bedding, Changed bedding, Client's laundry done, Daily meds taken, Input and Output, etc. The example below is for a bedridden Hospice patient which requires 24/7 care and rotations. The form is just to give a visual example of how you can reduce writing time and yet ensure that this information is recorded daily. Anything specific to the day, that may not be routine, can be added in the summary notes below. It all depends on each client what information might be pertinent to have on this daily sheet. A separate sheet can be used if there are multiple shifts with multiple caregivers each day. You could use the summary notes for the meals information and how much was consumed 25%, 50% or 100% as well as what liquids were consumed and how many ounces. It can also include a specific incident that happened, such as a fall, or that the client seemed especially tired or had a cold or congestion, or seemed more anxious than usual, etc. Anything noteworthy that was not part of the usual routine.

09/22/2020

Keep it professional - a note to caregivers:
Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences)

Some times lines can be blurred, and when that happens, even though intentions are pure, it can create confusion. As a CNA/LNA (Certified Nursing Assistant/Licensed Nursing Assistant) I was trained to be a professional. You are there to provide a service. It is especially important to remember when working in someone's home. You would not be there if the client didn't need the services you provide. You are not being invited over as a friend, but as a professional caregiver. You are not family. This may seem harsh, cold-hearted even, but it is important. You are friendly, patient, and understanding --but you are not their friend.

There are boundaries for a reason. When you cross those boundaries, you make things personal which can lead to expectations that are outside the scope of responsibility that a caregiver should be involved in. This is where you can suddenly find the client wanting you to do more than what you were hired to do, after all, a friend would be willing to do this, right? Then, when you say no, now there are hurt feelings, even, sometimes anger.
I always remind caregivers to think as if they are working in a hospital environment. I always wear scrubs, to help keep things clear. It gives a visual statement about your role.

It is important when you do the initial intake interview (this is where you assess the needs of the client, their strengths, their limitations, primary diagnosis), that you get a clear understanding of what services you will be providing. Light house-keeping doesn't mean full-blown spring cleaning, on your knees floor-scrubbing. You are a personal caregiver not a housekeeper. Your client needs to understand that right from the get-go. You do laundry, but only the client's clothes and bedding, not anyone else's. You keep the primary area of the house that the client uses safe, meaning picked up, dusted, vacuumed, wiped down. You decide during this initial interview whether or not you will be transporting the client anywhere. Will there be groceries that need to be shopped for by you? How will reimbursements be handled? If you drop your client off somewhere, do you stay or leave? Are you paid for that time you are away from the client. Remember you are a professional caregiver so the answer should be made clear upfront. Once this is done, you need to keep to what has been agreed on. Otherwise, if you start changing things up, you change up the expectations.

There are always exceptions when it comes to home caregiving. If a client doesn't have anyone else, family, neighbor, friend, who is able to help them out with things you don't normally do, such as laundry for guests or cleaning other rooms not normally used by client, such as guest bathroom. Again, this needs to be discussed and agreed to at time of initial intake interview. Also, some clients don't want you to wear scrubs if they are going out in public with you because they don't want to stand out. Most don't care, but again this needs to be made clear from the beginning.

One thing that is necessary to discuss in the initial intake interview is that any changes in the services could mean an increase in the cost of services. This again helps makes it clear to the client that you are a professional caregiver and this is your job for which the expectation is that you will be paid appropriately. You are no different than any other professional coming into someone's home.

12/22/2019

Caregiving Needs During the Holidays
(Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences)

One aspect of caregiving that many times does not get discussed during the interview process, is the holidays. Most jobs have set holidays off with pay, and holiday pay for those who work, is usually above the regular pay rate.

However, with the private in-home caregiving business, many times the client will still require a caregiver during the holidays due to the client's medical needs. Sometimes, family will take over, but not all families are willing or able to do so. Also, many caregivers do not work during specific holidays, such as Thanksgiving, Easter, and Christmas, so they can be with their own families. Therefore, it is a subject that should be discussed during the interviewing process.

The caregiving needs of the client must include a discussion of back up care for when a caregiver will not be there. Those days need to be clarified up front so that the client is not left without the necessary care required to keep them safe.

Both the caregiver and the client (or client's authorized representative), need to be clear on what is expected during each of the holidays, as far as work schedules and pay rate. By doing this during the initial hiring process, misunderstandings can be avoided.

11/17/2019

Finding the Right Match In Your Search For a Caregiver
(Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences)

Yes, it is important that the caregiver have the necessary skills and abilities to meet the client's physical needs whether it be personal care or assisting with ADLs (Activities of Daily Living) or safely assisting with transfers and ambulating, etc.

However, an often overlooked criteria, is their personality. Is it a match? I don't mean to imply that ones personality has to be the same as the client. Such as introverted and quiet needs the same in a caregiver. I mean, does the personalities match or fit together in such a way they work together to ensure a positive relationship between the caregiver and the client?

If a client cannot get past a caregiver's personality or perceives it as being a threat to their quality of life, then no matter how skilled the caregiver is, they won't be able to do their job. A good caregiver will be able to interpret whether or not their personality is rubbing a client the wrong way. One must put the client first, and adjust if possible to their needs. If those adjustments are not possible, then, again, it is not a match. Now, that is not to say, if a client has a negative outlook on life, that the caregiver should adjust and become negative in her outlook. It just means the caregiver needs to find a more sensitive approach to bring in a more positive outlook to the situation.

Sometimes a client might not think they want a loud and boisterous personality in their caregiver, but finds later that it is exactly what they needed to get them going in a positive direction. That is why I always recommend a trial period. If
the client can't accept the caregiver for who she is, and constantly resists directions from that caregiver because of her personality and ways of doing things, it is not a match.
However, sometimes it takes a breaking down of walls and building of trust, hence, the importance of a trial period.

However, sometimes, it is apparent right from the start that a client and caregiver is not a match. In that case, no trial period would make a difference. One scenario where this might be evident, is with those who are cognitively impaired, such as with those who have Dementia or Alzheimer related issues. Sometimes their impairment causes safety issues because of their paranoid delusions that the caregiver is a threat; instead of compliance, they have a confrontational response to the caregiver's directions. If the caregiver cannot get them to respond in a manner that will protect them from harm; it is not a match. That said, there will be instances where this might happen, even when there is a good match, because of the disease, but if it is consistently the response, then no, it is not a good match. No fault of the caregiver, but one that must be acknowledged for the safety of the client.

10/17/2019

I worked as a certified nursing assistant as an employee for an in home care facility, and in a nursing home facility, and as an independent contractor private caregiver for over 13 years. I originally created this page to reach out to other caregivers to create a team, and to obtain clients. However, I have moved from the small town that I worked in, but decided to use this page now as more of an informational page.

I do not profess to be an expert by any means, just sharing from my experience.

If anyone has any other suggestions for finding clients, and or caregivers in a larger area, please feel free to leave comments.

07/25/2019

(Disclaimer: I am not an expert, just a former caregiver sharing my personal opinions formed by my personal experiences)

Once you find a list of caregivers to interview, you need to think about what type of person you think will work best for your loved one, or if it is yourself, then what will work best for you.

It is very important that a person has been trained as a caregiver so that they have the skills to meet the various needs that come with the job.

Before the interview you need to answer these questions
to help you assess what type of caregiving skills are needed:

Is the prospective client elderly? What are their disabilities? What is their primary medical diagnosis, and any secondary diagnosis that might impact the level of care they need?

You will want a caregiver who has had experience working with someone who had the same needs, or at least has been trained in these areas.

It takes a specialized caregiver to work with anyone who has any type of neurological problems such as dementia, Alzheimer, Down Syndrome, etc. Not everyone is equipped to deal with the unique situations that can present themselves when impaired cognitive abilities are involved.

Activities of Daily Living (ADL) Will there be any need for assistance with personal care such as bathing and dressing? Will you need someone to assist with walking, or transferring from a chair to w/c or bed, etc. ? Will you need someone to prepare meals? Will you need someone to do light housekeeping such as dusting, vacuuming, dishes, bed-making, and laundry. Now, it is important to stress, that caregivers are not the same as housekeepers. They do not clean your whole house or do deep cleaning. They are primarily there to assist with keeping your immediate environment sanitary and safe to prevent falls or other injury.

How much time do you need a caregiver for? Is the person able to be left alone? Most caregiver would like to work a minimum of 4 or 5 hours a day Remember, this is their job, so it does have to be mutually beneficial for both client and caregiver. There are a few, that are retired and just need to supplement their retirement income, who might be able to work less than 4 hours. If you are not sure how many hours you need, negotiate a trial period where you start with a few hours for a week or two, just so you can see if more hours are needed.

Regarding payment, most caregivers ask to be paid weekly. So, if that doesn't work for you, you need to see if you can negotiate different terms. Also, holidays must be negotiated at the time of the interview, as some caregivers do not work all holidays.

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Payson, AZ

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Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm

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