Medihelp Medical Aid

28/08/2025

ICD-10 codes may look like random letters and numbers, but they play a crucial role in how your medical aid benefits are paid.

These codes tell us what you’ve been diagnosed with so we can process your claims quickly, accurately, and with the correct benefit. Save this post and share it with your loved ones – it could save time, money, and medical aid admin.

27/08/2025

Spring is nearly here, and so are the sniffles. As nature begins to bloom, many of us start to feel the seasonal shift with a tickle in the throat, a sneeze or two, or a bit of fatigue.

Now’s the perfect time to give your immune system a gentle boost, and vitamin C is a good place to start.

26/08/2025

➡️ Swipe to see what our members have to say.
Want to become a Medihelp member? Join here: https://tinyurl.com/4a668ykm

25/08/2025

Our client care centre helps thousands of members every month. In fact, each month we handle around 54 000 calls and over 22 000 emails. We’re proud to be there when you need us!

We also know that sometimes, you want faster and simpler ways to find answers. That’s why we’ve made smart updates to the Member Zone!

You can now submit your enquiries online, anytime, from anywhere.
Save time with this secure feature:
✅ No picking up the phone
✅ Track your enquiry in your own time
✅ Get faster responses

Log into your Member Zone today and experience the faster, clearer way to get your questions answered. For a step-by-step guide, read our blog: https://tinyurl.com/2hs2p87e.

21/08/2025

Integrated Care Pre Authorisation Consultant
Brooklyn, Tshwane Metro, South Africa
https://jobs.talentgenie.co.za/talent_genie/Job/?a=34301E523.0

At Medihelp, we live our values daily - excellence, compassion, collaboration, and transparency - to make a real difference in the lives of our members . We're looking for someone who lives these values through their mindset, work ethic, and interactions with others.

The core purpose of the role is to ensure that all applications for pre-authorisation justify clinical intervention and are finalized fairly, effectively and in full and to deliver exceptional client services.

Requirements

Grade 12, with a completed degree/diploma as a Registered nurse or a certificate as an Enrolled Nurse

Two years of relevant experience

Must be registered with the SANC

Key Competencies

Good verbal and written communication skills with a good understanding of spoken and written Afrikaans communication.

Computer literate

Customer focus

Good negotiation and decision-making skills

Comprehensive knowledge of the Medical Scheme Act

Willing to be multi-skilled in other sections within managed care

Join a team where our values guide everything we do - from how we work together to how we serve our members.

https://jobs.talentgenie.co.za/talent_genie/Job/?a=34301E523.0

At Medihelp, we live our values daily — excellence, compassion, collaboration, and transparency — to make a real difference in the lives of our members . We’re looking for someone who lives these values through their mindset, work ethic, and interactions with others. The core purpo...

21/08/2025

Integrated Care Case Manager
Brooklyn, Tshwane Metro, South Africa
https://jobs.talentgenie.co.za/talent_genie/Job/?a=44301D794.0

At Medihelp, we live our values daily - excellence, compassion, collaboration, and transparency - to make a real difference in the lives of our members . We're looking for someone who lives these values through their mindset, work ethic, and interactions with others.

The core purpose of the role is to identify the financial risks and impact of hospitalized members on the scheme. This is achieved by recommending funding for medical treatment at the most appropriate facility to minimize financial risk. The role also involves coordinating services between the member and the service provider to ensure proper treatment benefit allocation, aiming to prevent complications and readmissions cost-effectively.

Requirements

Grade 12, with a completed degree/diploma as a registered nurse and currently registered with the SANC.

Four years of relevant experience in Managed Healthcare or experience as a registered nurse in a hospital environment,

Key Competencies

Good verbal and written communication skills

Computer literate

Customer focus

Good negotiation and decision-making skills

Comprehensive knowledge of the Medical Scheme Act

Willing to be multi-skilled in other sections within managed care

Join a team where our values guide everything we do - from how we work together to how we serve our members.

https://jobs.talentgenie.co.za/talent_genie/Job/?a=44301D794.0

At Medihelp, we live our values daily — excellence, compassion, collaboration, and transparency — to make a real difference in the lives of our members . We’re looking for someone who lives these values through their mindset, work ethic, and interactions with others. The core purpo...

21/08/2025

Chief Internal Auditor
Brooklyn, Tshwane Metro, South Africa
https://jobs.talentgenie.co.za/talent_genie/Job/?a=54301CA55.0

At Medihelp, we live our values - excellence, compassion, collaboration , and transparency - every day. These values aren't just principles; they define how we work, lead, and serve. If you're a seasoned internal audit professional who thrives on making a meaningful contribution, we invite you to apply.

We're looking for a dedicated leader to head our Internal Audit function and help ensure robust governance, risk management, and internal control practices across the organisation

As Chief Internal Auditor , you will lead a high-performing Internal Audit team that provides independent, objective assurance and advisory services. Your role is critical in supporting Medihelp's strategic goals through a systematic and disciplined approach to evaluating and improving the effectiveness of risk management, internal controls, and governance processes.

You will report administratively to the Principal Officer or a Head delegated by the Principal Officer, and functionally to the Audit & Risk Committee.

Requirements

A relevant tertiary qualification in Internal Auditing or related flied

Internal audit leadership and professional judgement

NQF 7 certification in Certified Internal Auditor (CIA) or CISA

Minimum 10 years of relevant experience, with at least 4 years in management

Strategic planning and alignment with Organisational goals

Knowledge of GIAS, King IV, COSO, and Control frameworks

Stakeholder engagement and governance reporting

Experience in clinical auditing and IT Auditing

Experience with ACL/Arbutus/Cognos advantageous

Key Competencies

Strong analytical, investigation, and reporting abilities

Coaching and team development

Proficient in Windows, Word and Excel

High integrity, independence, and solutions orientation

WHY JOIN MEDIHELP

Be part of a trusted organisation with over 120 years of service in the healthcare industry.

Contribute to Medihelp's mission by strengthening governance, risk management, and internal control.

Work in a collaborative environment where integrity, independence, and professional growth are valued.

Gain exposure to strategic and operational decision-making across the organisation.

Join a team committed to upholding excellence, transparency, and accountability

https://jobs.talentgenie.co.za/talent_genie/Job/?a=54301CA55.0

At Medihelp, we live our values — excellence, compassion, collaboration , and transparency — every day. These values aren’t just principles; they define how we work, lead, and serve. If you’re a seasoned internal audit professional who thrives on making a meaningful contribut...

20/08/2025

We are excited to announce our partnership with the South African Hall of Fame as we gear up for the CEO Cycle Challenge from 1 to 5 September.

Apart from partnering, two teams from Medihelp will show their grit and resilience and cycle for 25 minutes!

Says Varsha Vala, Principal Officer of Medihelp, “What I personally love about the initiative is that it’s not about being the fittest or the fastest. It’s purely about showing up, getting involved, and doing something good – together.”

We hope to see you there!

20/08/2025

Head of Innovation
Brooklyn, Tshwane Metro, South Africa
https://jobs.talentgenie.co.za/talent_genie/Job/?a=142FE7171.0

At Medihelp, we live our values - excellence, compassion, collaboration, and transparency - every day. These values are not just words; they guide how we work, how we treat people, and how we make a tangible difference in the lives of our members.

We're looking for a visionary leader who embodies these principles in mindset, work ethic, and every interaction.

As Head of Innovation , you will be the driving force behind transforming Medihelp's products, managed care models, and member services. This is not about incremental change - it's about shaping and executing an innovation agenda that sets new standards in healthcare.

REQUIREMENTS

Bachelor's degree in Health Sciences (advantageous), Business, Actuarial Science, or related field (Master's in Public Health, MBA, or equivalent preferred)

10 years' experience in healthcare innovation, product development and managed care strategy is essential.

Proven track record in conceptualising, piloting, and commercialising health-related solutions.

Proven leadership capacity in managing teams of 100 employees as a minimum.

Ability to link product design with care delivery and risk management principles.

Strong commercial acumen and understanding of medical schemes regulatory frameworks (CMS, MSA).

Experience in digital health platforms, value-based care, and reimbursement innovation is required

KEY COMPETENCIES

Strategic thinking and innovation leadership

Commercial and financial acumen

Project ex*****on and cross-functional collaboration

Member-centric mindset and design thinking

Analytical, systems-oriented problem-solving

High EQ and stakeholder influence.

WHY JOIN MEDIHELP?

Shape the future of healthcare in South Africa by driving bold, transformative change.

Join a 120-year legacy of delivering exceptional, member-centred service.

Thrive in a culture built on integrity, innovation, and meaningful impact.

Lead a high-profile portfolio with influence at Board level and visibility on the national stage.

https://jobs.talentgenie.co.za/talent_genie/Job/?a=142FE7171.0

At Medihelp, we live our values — excellence, compassion, collaboration, and transparency — every day. These values are not just words; they guide how we work, how we treat people, and how we make a tangible difference in the lives of our members. We’re looking for a visionary lead...

13/08/2025

Senior Natural/Adabas System Analyst
Brooklyn, Tshwane Metro, South Africa
https://jobs.talentgenie.co.za/talent_genie/Job/?a=142EA59D1.0

Senior Natural/Adabas System Analyst

At Medihelp, we live our values daily - excellence, compassion, collaboration, and transparency - to make a real difference in the lives of our members . We're looking for someone who lives these values through their mindset, work ethic, and interactions with others.

The primary role of the Senior Natural/Adabas System Analyst, is to develop, install, maintain and modify advanced, integrated business application programs. This involves identifying and analysing user requirements, recommending appropriate applications or modifications and taking full responsibility for directing and coordinating the activities of the assigned programming team.

REQUIREMENTS

A relevant Diploma/Degree or certification with five years of experience in programming, system design or Natual.Adabas software development

KEY COMPETENCIES

Data and system analysis

Programming technologies, concepts & techniques

Adaptable

Handle confidential information

Good interpersonal relations

Business Insight

Team player

Leadership qualities

https://jobs.talentgenie.co.za/talent_genie/Job/?a=142EA59D1.0

Senior Natural/Adabas System Analyst At Medihelp, we live our values daily — excellence, compassion, collaboration, and transparency — to make a real difference in the lives of our members . We’re looking for someone who lives these values through their mindset, work ethic, and int...

12/08/2025

➡️ Swipe to see what our members have to say

09/08/2025

Our team consists of remarkable women. Thank you for all that you are.
To every woman – Happy Women’s Day! 🩷