07/06/2022
Available permanent post: Support Zone Call Centre Agent
Location: First Care Solutions Head Office, Bryanston
Minimum requirements:
- Matriculation Certificate
- Business certificate or diploma (an advantage)
- 3+ years’ experience in communication or call centre environment
- Able to work effectively in a multi-tasking environment
- Medical industry experience would be an advantage
- Intermediate in Microsoft Office (Word, Excel, Outlook)
- Ability and skill to follow knowledgebase, complex business and escalation processes
Attributes
o Trustworthy
o Team player
o Positive Attitude
o Accepts responsibility
o Self-motivated and committed
o Proactive, organized and dependable
o Strong personal work ethic
o Share common goals and vision of company
o Attention to detail to essential
o Excellent verbal and written communication skills
o Excellent interpersonal skills
• Applications closes: 16h00, 14 June 2022
• Send CV’s to careers@erconsulting.co.za