GEMS

21/01/2026

Dear Valued Members

GEMS is aware that some members received contributions letters with erroneous contribution amounts.

Although this did not affect their actual January 2026 contribution deductions, the Scheme will be issuing updated contribution letters to the affected members.

Yours Sincerely
GEMS Contributions Team

14/01/2026

The GEMS CSI team visits Groote Schuur Hospital in Cape Town.

09/01/2026

GEMS continues to offer the most affordable medical cover in the market. With GEMS, members enjoy exceptional value without compromising on quality healthcare. Visit www.gems.gov.za or call 0800 00 4367 to find out more or to join GEMS.

08/01/2026

Please note that we are currently experiencing technical issues at our Call Centre. You may experience longer wait times. We apologise for the inconvenience.

Please rest assured that our team is working hard to assist everyone as quickly as possible. Thank you for your patience and understanding.

07/01/2026

GEMS has launched a chatbot, GEMI, designed to assist you with your day-to-day medical aid information.

Whether you’re exploring our benefit options or need general information about our operating hours. GEMI is there to give you the information you need 24/7.

01/01/2026

As we close out a successful year, we extend our warmest wishes for a healthy and happy New Year. Thank you for your trust and support.

Happy New Year!

23/12/2025

Season’s Greetings from all of us at GEMS.

We look forward to serving you in 2026 as we continue working toward a healthier you!

19/12/2025

15/12/2025

Don’t miss the chance to change your benefit option for 2026. GEMS encourages you to review your benefit option based on your healthcare and financial needs.

You can opt to change your benefit option before 16 December 2025. To change your option simply visit: https://bit.ly/48ga94W call us on 0800 00 4367, dial *134*20018 #, or email us at enquiries@gems.gov.za.

12/12/2025

Wondering which benefit option to choose during this Option Selection period?

We’ve put together a quick video that gives you a high-level overview of the benefit options offered by GEMS.

Remember: The Option Selection period is now open and closes on 16 December 2025. Be sure to choose a benefit option that suits both your pocket and your healthcare needs!

This video is for educational purposes and does not constitute financial advice. For a more in-depth understanding of the benefit options, you can contact our toll-free Call Centre to speak to a registered financial advisor.

Ready to change your option?

Simply visit: https://bit.ly/48ga94W
Call: 0800 00 4367
Dial: *134*20018 #
Email: enquiries@gems.gov.za

Make your selection before 16 December 2025.

10/12/2025

Remember that the GEMS Option selection is open and closes on 16 December 2026.

Make sure that you select a benefit option that is suitable for you and your family’s healthcare and financial needs for 2026!

GEMS encourages you to review your benefit option based on your healthcare and financial needs. To change your option simply visit: https://bit.ly/48ga94W call us on 0800004367, dial *134*20018 #, or email us at enquiries@gems.gov.za before 16 December 2025.

03/12/2025

New on the GEMS Podcast (GPOD).

GEMS Principal Officer Dr Stan Moloabi unpacks the 2026 member contribution increases, offering clarity on what members can expect and why these adjustments matter.

Tune in to gain valuable insight into how GEMS continues to prioritise member value and long-term sustainability. Click here for the full episode: https://youtu.be/adNhvtA8-Zw.