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Monday 07:30 - 16:00 Tuesday 07:30 - 16:00 Wednesday 07:30 - 16:00 Thursday 07:30 - 16:00 Friday 07:30 - 16:00

Regular Force Medical Continuation Fund - RFMCF

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Regular Force Medical Continuation Fund - RFMCF

Welcome to the RFMCF's official page. This is an educational platform where we will share important information.

The page is not a platform for individual enquiries. Please contact us through standard enquiry channels for assistance. This is an educational platform where the Fund will share important information with its Members. You must contact the Fund through its standard enquiry channels for assistance or enquiries. For more information, visit the RFMCF website at www.rfmcf.co.za

05/09/2025

Take Control of Your Health with the DRM Programme

Managing your chronic condition effectively is essential for your long-term wellbeing. It’s not just about feeling better today, it’s about preventing complications tomorrow. That’s why your Fund is proud of the Disease Risk Management (DRM) Programme, designed to support you every step of the way.

𝗪𝗵𝗮𝘁 𝗜𝘀 𝘁𝗵𝗲 𝗗𝗥𝗠 𝗣𝗿𝗼𝗴𝗿𝗮𝗺𝗺𝗲?
The DRM Programme is a comprehensive health management initiative that helps you stay on top of your chronic condition. Whether you’ve been recently diagnosed or have been managing your condition for years, this programme ensures you receive the right care, at the right time.

𝗞𝗲𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀
- Tailored Treatment Plans for 27 core chronic conditions, including essential consultations and tests (treatment plan)
- Improved Health Outcomes through proactive disease management.
- Reduced Risk of complications and hospital admissions.

𝗖𝗼𝘃𝗲𝗿𝗲𝗱 𝗖𝗼𝗻𝗱𝗶𝘁𝗶𝗼𝗻𝘀
- 27 Core Chronic Conditions (includes medication, tests, and consultations)
- 19 Additional Chronic Conditions (medication only; tests and consultations from day-to-day benefits)

𝗛𝗼𝘄 𝘁𝗼 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿
1. Download the correct form:
• Already diagnosed? Use the 𝘚𝘦𝘭𝘧-𝘙𝘦𝘨𝘪𝘴𝘵𝘳𝘢𝘵𝘪𝘰𝘯 𝘊𝘩𝘳𝘰𝘯𝘪𝘤 𝘈𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘍𝘰𝘳𝘮.
• Newly diagnosed? Use the 𝘊𝘩𝘳𝘰𝘯𝘪𝘤 𝘈𝘱𝘱𝘭𝘪𝘤𝘢𝘵𝘪𝘰𝘯 𝘍𝘰𝘳𝘮.
2. Submit your form to chronicregistration@rfmcf.co.za
3. Receive your personalised treatment plan via email—shared with you and your treating provider.

𝗜𝗺𝗽𝗼𝗿𝘁𝗮𝗻𝘁 𝗡𝗼𝘁𝗲𝘀
- Register before collecting medication to ensure proper claims processing.
- No backdating of chronic registrations.

03/09/2025

Join Us for RFMCF’s Virtual Roadshows

We’re excited to remind you about our Virtual Roadshows – your opportunity to stay up to date with everything happening at RFMCF, no matter where you are.

These online sessions are designed to bring important updates, announcements, and member-focused discussions directly to you. Whether you're looking for clarity on benefits, processes, or upcoming changes, the roadshows are your chance to hear it all straight from the source.

Visit our Virtual Roadshows page here:
https://rfmcf.co.za/virtual-roadshows/

Don’t miss out! These sessions are packed with valuable insights and are a great way to stay engaged with the RFMCF community.

If you’ve attended a roadshow before, let us know your thoughts in the comments! And if you haven’t yet, now’s the time to join in.

See you online!

29/08/2025

RFMCF Website, Your Go-To Hub for Member Forms

The RFMCF website is your primary source of information. Whether you're looking for updates, documents, or important forms, everything you need is just a click away. Visit www.rfmcf.co.za today!

Need to download a form?
Visit our dedicated Member Forms page here:
https://rfmcf.co.za/member-forms/

This page includes all the essential forms, from Injury on Duty confirmation to consent and member update forms, to name a few.

Tip: Bookmark the page so you can find it easily next time!

If you have any questions or need help locating a specific form, feel free to reach out to our Client Services Department and they will guide you accordingly.

Stay informed. Stay connected.

25/08/2025

Do You Need Pre-Authorisation? Here's What RFMCF Members Should Know

Navigating your healthcare benefits can be tricky, but we’re here to make it easier! Below is a quick guide to help you understand which services require pre-authorisation and which ones don’t under the RFMCF benefit structure.

Services That Require Pre-Authorisation
These services must be pre-authorised before use to ensure coverage:

- All Hospital Admissions
- Emergency Room Visits (if they result in hospitalisation)
- Specialised Radiology (MRI, CT, Radio-Isotope Scans)
- Psychiatric Treatment in Hospital
- Sub-Acute Facilities (step-down care, private nursing, wound care)
- Oncology (all cancer-related treatments)
- Organ Transplants
- Chronic Dialysis
- Physical Rehabilitation
- Internal Prosthesis
- Intraocular Lenses
- Blood Transfusion
- Home Oxygen (via Ecomed)
- CPAP Machine (via Ecomed)
- Optical Services – Contact Opticlear at 012 679 4200
- Dental Services – SAMHS must provide authority via DD2703
- Ambulance Services – Handled by ER24 (084 124)

Services That Do NOT Require Pre-Authorisation
These are covered without prior pre-authorisation:

- Out-of-Hospital GP & Specialist Consultations
- Psychology/Psychiatry Consultations (Out-of-Hospital)
- Standard Radiology & Pathology (X-rays, blood tests)
- Acute/Chronic Medicine – Chronic conditions must be registered on the DRM programme
- Preventative Services
- Out-of-Hospital Medical Appliances & Auxiliary Services
- Stoma Therapy

For full details, refer to the 2025 Schedule of Benefits.

18/08/2025

24-Hour Healthcare Helpline

Need medical advice after hours? The RFMCF offers a 24-hour healthcare helpline to guide you through emergencies and everyday health concerns:
Dial (010) 205 3595
Press #1 for ER24 ambulance service
Press #2 for healthcare guidance (available 24/7/365)

Important Reminder Before Visiting a Casualty (Emergency) Facility

Before heading to a casualty unit, please call the RFMCF 24-hour healthcare helpline for immediate, expert guidance tailored to your situation. This service is especially helpful for members who are unable to access a SAMHS facility or pharmacy clinic.

Please Note:
This helpline is not intended for pre-authorisation requests. For authorisation, continue using the standard process by calling 012 679 4201. The helpline does not replace existing RFMCF contact numbers or procedures.

12/08/2025

The RFMCF Mobi App – Your Healthcare Companion, Anytime, Anywhere!

The Regular Force Medical Continuation Fund launched of its Mobi App a few years ago, designed to give members and their registered dependents instant access to essential healthcare services and benefits—right from their smartphones. Have you downloaded yours?

Why Download the RFMCF Mobi App?
Access your electronic membership card
View and manage your personal medical profile
Submit documents and claims with ease
Search for Designated Service Providers near you
Verify your available benefits before visiting a healthcare provider

Get the App Today! Available for Apple, Android, and Huawei devices. Visit https://rfmcf.co.za/mobi-app/ for step-by-step download guides and video demonstrations

Need help? Contact RFMCF Client Services at 012 679 4200 or use the Live Chat feature during business hours (Mon–Fri, 07:30–16:00).

Let RFMCF support your health journey, - anytime, anywhere.

06/08/2025

Need Non-Emergency Healthcare? Visit Your Nearest Pharmacy Clinic!

If you cannot visit a SAMHS facility, your first stop for non-emergency treatment should be a network pharmacy clinic. These clinics offer convenient access to healthcare services, no pre-authorisation needed.

Find a Clinic Near You
Use the “Search Medical Provider” tool on the RFMCF website: http://www.rfmcf.co.za

What to Expect
• Nurse Consultations: Available at all network pharmacy clinics.
• Virtual GP Consultations: May be offered during your nurse visit, based on your health evaluation.
• Chronic Condition Support: Virtual GP consults (tariff code 7503) are part of the Disease Risk Management (DRM) Programme, helping you manage chronic conditions as per your 2025 DRM treatment plan.

Your Benefits
• Up to 10 consultations per family per year.
• Virtual GP consults are included in your nurse visit—no extra cost!

Important Notes
• If you live within 50 km of a SAMHS facility, you must use SAMHS first. If they can’t treat you, a DD63 referral is required to access the Pharmacy Clinic benefit.
• If you live outside the 50 km radius, no referral is needed.
• You must see the nurse first before accessing a virtual GP.
• Visits to a GP outside of a pharmacy clinic will be covered under your GP and Specialist Consultation benefit (6.2).

Remember: Always use network pharmacy clinics to access this benefit.

01/08/2025

Stay Ahead of Your Health with Preventative Care

Preventative care isn’t just a buzzword - it’s your first line of defense against serious health issues. By catching potential problems early, you can take control of your health and avoid costly treatments down the line.

What’s Included? Each beneficiary is entitled to:
Health Risk Assessment – 1 per year
Flu Vaccine – 1 per year
Pneumococcal Vaccine – 1 every 5 years (65+)
Mammogram – 1 per year (women 40+)
Pap Smear – 1 per year (women)

Prostate Specific Antigen (PSA) Test – 1 per year (men 50+)
Lipogram (Cholesterol) – 1 per year
Fasting Blood Sugar Test – 1 per year
Bone Density Test – 1 every 5 years (women 50+)

These benefits are separate from your day-to-day medical cover and must be claimed using the correct tariff codes listed in the 2025 Schedule of Benefits. If your provider uses a different code, the claim will be deducted from your day-to-day benefits.

Prevention is better than a cure. Make the most of your benefits and stay healthy!

📖 For full details, refer to the 2025 Schedule of Benefits.

17/06/2025

RFMCF NOTICE: Help keep your Fund safe from fraud!

If you suspect fraud or abuse, report it confidentially via the Fraud Hotline: 0860 044 4120. Your tip-off matters! 🔒

06/06/2025

Winter flu season is here - and it often strikes when you least expect it! 🤧

💡 Remember: Your first point of contact for healthcare assistance is 𝐒𝐀𝐌𝐇𝐒. If you can’t reach them or are outsourced, head to your nearest 𝐑𝐅𝐌𝐂𝐅 𝐏𝐡𝐚𝐫𝐦𝐚𝐜𝐲 𝐂𝐥𝐢𝐧𝐢𝐜, where a qualified clinic nurse is ready to help. And if a General Practitioner is needed, they’ll connect you right there on-site. Visit https://rfmcf.co.za/search-medical-provider/pharmacy-clinics/ to locate an RFMCF Pharmacy Clinic near you!

📄 For full details, check your 𝐒𝐜𝐡𝐞𝐝𝐮𝐥𝐞 𝐨𝐟 𝐁𝐞𝐧𝐞𝐟𝐢𝐭𝐬. Don’t miss out on this valuable Fund benefit!

27/05/2025

📞 Don’t Miss an Important Call from the Fund! 📞

We’ve noticed that sometimes when the Fund tries to urgently contact our members, the calls go unanswered because our numbers are mistakenly marked as spam by telephony carriers or spam-detection apps.

To make sure you never miss a critical update or support call, we kindly ask all members to save the Fund’s official contact numbers on their phones. This will help ensure our calls are recognized and answered promptly.

📌 Please save these numbers:
• Call Centre: 012 679 4200
• Pre-Authorisation & Disease Risk Management: 012 679 4201
• 24-Hour Healthcare Helpline: 010 205 3595

By saving these numbers, you’ll always know when the Fund is calling — and you’ll help prevent our numbers from being flagged as spam.

Thank you for your cooperation and continued support!

RFMCF

20/05/2025

📢 Important Update for Repeat Prescriptions at 1 Military Hospital Pharmacy

Members who receive their medication from 1 Military Hospital Pharmacy must take note of the following notice:

New repeat prescriptions must be handed in at 1 Military Hospital Pharmacy after consulting with your Healthcare Provider (HCP)/Doctor. Once submitted, your medication will be automatically sent to you via courier every month, so there's no need to contact the pharmacy each time.

If you still have old repeat prescriptions, please send a clear scanned copy of the prescriptions, along with the completed “1 Military Hospital VPA – Member Courier Service” form, available in the comment section, in clear, legible handwriting to the 1 Military Hospital pharmacy via WhatsApp at 0762177609. This needs to be done only once.

https://bit.ly/4j6sqnv

Deliveries will take place on Tuesdays, Wednesdays, and Thursdays.

The 1 Military Pharmacy extends its apology for the inconvenience caused.

Thank you for your cooperation.

Address

Centurion
0157

Opening Hours

Monday	07:30 - 16:00
Tuesday	07:30 - 16:00
Wednesday	07:30 - 16:00
Thursday	07:30 - 16:00
Friday	07:30 - 16:00

Website

https://rfmcf.co.za/

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