
26/03/2025
We are hiring:
Job Title: Sales Consultant & Account Manager
Company: BLK Corporate Wellness
Location: Durban KwaZulu Natal
Key Responsibilities:
- Manage and maintain client relationships to enhance retention.
- Stay up to date with developments in EAP, HIV/AIDS, trauma management, and industry trends.
- Build strong internal and external relationships to ensure seamless customer service.
- Act as the main point of contact for clients and attend necessary meetings.
- Oversee client implementation processes and update client information as required.
- Handle administrative tasks, ensuring accurate client records, reporting, and coordination.
- Identify new business opportunities through cold calling, lead generation, and networking.
- Drive sales by securing new clients and expanding existing accounts.
- Prepare and present reports on service performance and client satisfaction.
- Address client complaints and ensure high levels of service satisfaction.
- Support contract development, negotiations, and renewals.
- Promote BLK Corporate Wellness services to maximise client engagement.
- Participate in strategic projects to enhance business impact.
Key Performance Indicators:
- Achieve departmental financial targets while contributing to company profitability.
- Ensure accurate and timely management and customer reporting.
- Meet or exceed sales targets, earning commission based on performance.
- Maintain high internal and external client satisfaction.
- Strengthen business credibility and performance outcomes.
- Improve customer retention and service delivery.
- Develop personal and professional skills through continuous learning.
Skills & Competencies:
- Strong administrative skills with attention to detail.
- Excellent relationship-building, communication, and problem-solving skills.
- Confident, enthusiastic, and adaptable to change.
- Sales-driven mindset with the ability to generate leads and close deals.
- Assertive with a strong ability to manage workload effectively.
- Critical thinking and decision-making skills.
- Ability to influence and persuade stakeholders.
Qualifications & Experience:
- Relevant tertiary qualification in Business, HR, Industrial Psychology, or a related field.
- Knowledge of Employee Assistance Programs (EAP) is beneficial.
- Strong financial acumen and business understanding.
- Computer literacy and proficiency in business reporting.
- Previous experience in sales or client acquisition is advantageous.
- This is a sales-driven role with a basic salary and commission structure.
If you are dedicated to administration, sales, and driving client success, we would appreciate the opportunity to hear from you.
Please email your applications to: recruitment@blkwellness.co.za
If you have not been contacted within four weeks of submitting your application, please accept that your application was unsuccessful.
Thank you